With every painting project, we're committed to providing the highest quality work and professional service in the area. Residential painting or commercial painting, we're dedicated to the process of certainty – of a job well done.
Overall the job went very well. The foreman (Raul) was excellent. He did the best he could with a badly weathered side of the house. The rest of the house looks fine. I had to remind them of the promise to caulk around all the windows. Raul came back very quickly and rectified the situation. The overall appearance is very nice. The clean up could have been better. I am still finding paint chips in my flower beds. I would use CertaPro again.
Description of Work: Exterior house painting
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason B.
04/2017
3.0
interior painters
+ -1 more
The interaction with the person scheduling the appointment was very good. I missed our first appointment, but Alan was very friendly in rescheduling that appt. the same day. Reviewing the work when he arrived was straightforward as well. However, several points of the interaction detriment the overall experience with this company. First, after the review of work-to-be-done finished, some questions asked were, "If I gave you a good price today, would you hire us?", "Are you looking at other contractors?", "What has been your history with contractors?", i.e. questions that have nothing to do with actually painting the house. They seems like posturing or strategic questions. I would rather hear as a homeowner, "What problems could you foresee with this work and how do I solve them?". Instead, the former questions pose as, "What can I do to prevent other people from getting this work?". They may be standard questions established by the company (CertaPro is a franchise), but they do not support a good vibe in general. Second, and most important, CertaPro would not guarantee that the individuals that painted my house would have legal authorization to work in the United States. Aside from being against the law, this adherence demonstrates a lack of due diligence...and ethics. History with a good set of painters possibly with unsavory hiring practices may supply confidence in future work, but it does not discount the fact that engaging in illegal employment is the wrong thing to do. Some may say, "That's just the way the industry works." That dismissive tack is a euphemism, and a simple choice. The company can choose to act that way or not. In this case, because they chose to engage in this behavior, I chose to look for another company.
Description of Work: I needed an estimate for interior painting and sheetrock work for several rooms of our house.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
Ivy K.
09/2015
5.0
house painters, interior painters
+ 0 more
We could not be happier with the results! This is the third time we have painted our house in the 20 years we have lived here and this is the best painting job we have ever had! Their attention to detail is incredible and the results are outstanding! Daniel and his crew were a pleasure to work with! I didn't think it was possible for our house and deck to ever look this amazing, since it is an older home! The only glitch was an unexpected thunder storm that occurred an hour after they finished the deck. This ruined the deck and caused the staining to splash up on the freshly painted house. They came out a few days later and fixed everything, and it looks better than ever! We are recommending them to all of our friends and would definitely use them again! Their quote was $200. and $800. less than the other two painters we got estimates from, and the quality of their work was top notch!
Description of Work: CertaPro Painters painted the exterior of our very large house and sanded and re-stained our deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Wilhelm B.
12/2014
4.0
house painters, interior painters
+ 0 more
unknown
Description of Work: Exterior painting, went well
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$2,500
Harvey & Sandra H.
10/2014
3.0
house painters, pressure washing
+ 0 more
to stain the deck and paint the railing. Dan, the owner of the certa pro franchise came and inspected the deck and the garage doors. he gave us an estimate for both in addition to the front railing. On the agreed upon date, his painters came, removed all deck equipment to our backyard, powerwashed the deck and the garage doors. After it dried, over the weekend, they came back to stain the deck and paint the railing. I asked them when they they plan to put all the deck furniture back in the way they found it originally. They said they would return the next day. At the end of the next day, no one appeared. We had to call Dan and he said it would be done the next day. When it wasn't done the next day, we called again and he said it was his mistake and it would be done the following day. The furniture was put on the deck without putting anything back into the order in which they found it. We had to restore everything. There afterwards, we found two spots on the deck that apparently had not been stained because the white undercoating still appeared. We called Dan again and he said that it would be taken care of the next day. When no one came, I took care of it today However during this. process a question arose, Why was there still one full gallon untouched of stain still available? I question whether they estimated this job correctly. Certa pro sent a survey of their work immediately after they considered it complete. Subsequent events do not support the rating i gave them initially.
Description of Work: A company working for Certa pro stained our deck and power washed the garage doors and the deck. They also painted the front railings
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$870
paul C.
09/2014
3.0
interior painters
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Zoltan S.
04/2014
5.0
house painters, interior painters
+ 0 more
unknown
Description of Work: My rooms are all large. I could not spend the required amount for the work. When I am ready, I'll definitely use them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susan F.
04/2014
5.0
house painters, interior painters
+ 0 more
unknown
Description of Work: They painted my bathroom and ceiling in den, kitchen and hallway. They were on time and very neat.I would use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Scott L.
04/2014
4.0
interior painters
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Dena J.
04/2014
4.0
interior painters
+ -1 more
The paint job itself came out fine. However, I have to rate them a "B" for their sloppiness. The two painters got excess paint in my outlets and I had to have them come back to clean them up. They wanted to use my stainless steel kitchen sink to put water in a large paint bucket, but I sent them downstairs to use my slop sink. By the time they were done, I had paint splashes on the faucet knobs, the faucet itself, on the slop sink legs, water on the floor, and a wet garbage can (next to the slop sink). They called themselves cleaning up but didn't do a good job. I complained to the job coordinator and he asked them to try again. I'm not sure if the painter just didn't see the entire mess or what, but I was pretty exasperated and opted to clean up the rest myself. Maybe I'm naïve, but I expect professionals not to get excess paint in sockets or mess up the sink and sink area that badly. I have to note another item (paint smell), which I didn't mention to the job coordinator. It lingered for at least 3 weeks and was quite strong. I'm not sure why as I wouldn't expect it to last that long. Lastly, the company did stick to the quoted price and I had no issues with the job coordinator; he was professional and responsive.
Description of Work: Painted living room, dining room area and entryway including doors and moldings/trim.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$454
Norman P.
04/2014
1.0
interior painters
+ -1 more
In response to the reply by the local CertaPro franchisee's comments: The only reason my emails were answered was because I complained to the Corporate headquarters. Your reply to an email I had sent 2 weeks prior was that Corporate had asked you to contact me. I heard nothing again for another 2 weeks until I contacted corporate a second time (after advising you in an email that I was going to do so), and they required you to email me. When you offered to send a painter over, I asked you when that would happen. Your answer was "next week". When I asked for a day in a later email, you said "Tuesday". When I asked you a third time for an actual time, you finally gave me a time on Tuesday, only to break the appointment and reschedule it. The work was reviewed by your painter, and was corrected with very little additional work required. In fact, the workman suggested not to even cover the patch with paint because it was a white wall. I had him cover the patch with paint. There was no mention until after my second email to corporate that stress cracks could return. They should not return less than 3 months after the initial work. This franchisee does not understand that if he submits his work to social media, social media will detail his flaws, giving him the opportunity to correct them. Instead, his attitude is that the customer is wrong to complain in public about poor service, not only from the original painters, but from the owner of the franchise. He needs to get on the program. An update 3 months later: One of the walls painted by Certapro developed cracks under where the wall was taped and patched. I have left emails and phone calls over the last two weeks with no response. When I called I mentioned a coupon for a $100 complete room that was on Angies, but was told it shouldn't have been up. We worked out a price for the work that was acceptable. Painters came on time. They did the work, but did not clean up properly, as they only had a floor brush to clean a carpet that got dusty when they spackled. There were a few spots that needed a touchup. I would have marked that I would use this provider in the future, but when I advised him of the problems and asked for a quote on another larger project, he just asked about the new project without acknowledging the concerns I had with the work that was done.
Description of Work: painted a bathroom, staircase and wall
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$450
Response from CertaPro Painters® Of Rockland County NY
I have responded to your emails several times and we have arranged a date to review this work. I am not sure why you responded with this information as we are committed to assisting you but posting incorrect information in this manner does not help us help you. Stress cracks on walls occasionally return which we discussed. That being said, we have committed to reviewing the work and looking at it this week so we are unclear why you would post inaccurate information? Thank you.
Marjorie L.
03/2014
5.0
interior painters
+ -1 more
Everything went very well. Sergio did a great job. He was early, professional, and neat.
Description of Work: painted my son's room and removed border
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clare F.
03/2014
5.0
interior painters
+ -1 more
Excellent communication and punctuality. Dan the owner was very professional and Rahul the painter was professional as we'll. we are very happy with the paint job.
Description of Work: Painted bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
tovit K.
02/2014
5.0
house painters
+ -1 more
There was an initial visit to look at the job, and then a date was set to come and paint. Both Mr Kader who looked at the job, and the painter who performed the work were very courteous. Mr. Kader answered all my emails promptly. The work done was perfect. they moved the furniture, spackled whatever needed spackling, left no mess at all afterwards, and left a labelled can of paint. It was a pleasure. I feel very comfortable recommending this company highly.
Description of Work: Certapro painters painted one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from CertaPro Painters® Of Rockland County NY
[remove member name], Thank you for choosing Certapro Painters. It was a pleasure working with you and I apologize for the small inconvenience and confusion regarding the paint price at Benjamin Moore. I am very pleased that you are happy with the work and I appreciate the kind review. Warm Regards, Dan
Richard W.
01/2014
5.0
interior painters
+ -1 more
Very professional, prompt and courteous. Dan and team did a great job. They arrived on time, protected my floors and stairs leading to rooms being painted, worked quickly and left the house in great shape. Rooms look great! A great deal! i've already made a follow up appointment for additional services.
Description of Work: Bought the package and added additional services. 2 rooms painted including ceilings, trim and windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® Of Rockland County NY
[member name removed], I am pleased that you are happy with the work and it was a pleasure working with you. I appreciate the kind review and any referrals you might have. Stay Warm! Dan
Malcolm D.
12/2013
2.0
house painters
+ -1 more
They were pretty bad, they quoted one price and changed the price after they finished the job. They painted the wrong colors. They used one color on one area and went to get more paint and used another color on another area. They still have not yet fixed the colors.
Description of Work: They did some exterior painting.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$1,000
Adam G.
11/2013
5.0
interior painters
+ -1 more
The 2 painters that were sent came on time. They find a great job, answered any of my questions. And cleaned up after themselves.
Description of Work: Painted 2 of our bathrooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$619
Nibedita R.
08/2013
5.0
interior painters, wallpaper removal
+ 0 more
First, the sales representative met with us to discuss project and provide color samples. After we chose the colors, within two days they sent 2 people to remove wall papers. Next they finished painting the kitchen and bathrooms with our chosen color and finished the project within 4 days as promised. They cleaned up reasonably well after they finished work.
Description of Work: remove Wall papers, paint, clean-up after painting
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from CertaPro Painters® Of Rockland County NY
Hi [member name removed], I appreciate you choosing CertaPro Painters and I look forward to working with you again in the future. Warm Regards, Dan
John D.
06/2013
5.0
deck cleaning, house painters, interior painters, pressure washing
+ 2 more
After informing him of choosing Certapro, Daniel was in regular contact setting up our getting paint samples at the local Sherwin-Williams store and arranging the work to meet our schedule of a first week in June completion. The house and deck were fully power washed on Day 1, taped and prepped for spraying on Day 2, house sprayed with 2 coats on Day 3 and the deck stained with semi-transparent on the rails and a solid on the floor, and the house trim paint on windows and doors on Day 4. All in all a job very well and nicely done and we couldn't be more pleased. Would recommend them to anyone, anytime. Many thanks Dan and to your crew as well!
Description of Work: Hurricane Sandy dropped a big oak tree on our deck and back of the house. After those repairs the new parts of the deck needed staining so we had several painting contractors give us estimates not only for the deck ( a good sized elevated 20' x 30' with 2 stair sets), but for the entire house (Cape Code style) as well to make it all look brand new. Daniel gave us the best estimate by several hundred dollars spending a great deal of time going over all of the details and with a laptop computer and mini printer had all the paperwork in our hands before leaving the property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,350
Response from CertaPro Painters® Of Rockland County NY
[member name removed], I appreciate your review and Thank You for choosing CertaPro Painters. I hoe we see each other again soon. Warm Regards, Dan
Mirna R.
05/2013
5.0
house painters
+ -1 more
Overall Certa Pro Painters are professional, courteous, timely and made sure all concerns were addressed.
Description of Work: In addition to the service performed in the interior. Certa Pro painted the trim and front door of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mirna R.
04/2013
5.0
interior painters
+ -1 more
CertaPro Painters of Rockland County are great. Someone came to my home and went through every room, took notes and asked specifics on what I envisioned. He also made suggestions. Asked specfically as to trims, ceiling, closets, type of paints, etc. Provided estimate and finalized with day to start. The staff was on time as agreed. Staff was very professional and made sure that they explained what will happen. They made sure to cover all areas properly and cleaned after their painting. I wa very impressed by this company and staff. I would definitely recommend to others.
Description of Work: 6 Rooms + closets were painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CertaPro Painters® Of Rockland County NY
[Member name removed], I am very pleased that you are happy with the work that CertaPro did for you. It was a pleasure working with you throughout the project and I appreciate the gracious gift you gave me. We worked very hard o your poject and that was very nice of you. Warm Regards, Dan
Robert L.
03/2013
5.0
interior painters
+ -1 more
Dan spent an hour with me when he gave me the estimate to really understand what I needed and he delivered in spades. I am so pleased with the work and the timeliness of the job. I wanted the work done right away and Dan said he would try and I thought he would call and say no but we emailed back and forth (very convenient because I work full time and don't have time to talk on the phone all the time) and his men were early on the first day my first choice of date for the job, I did not prep work because I was busy at work and CertaPro did not complain or comment once - they just worked around my clutter and the rooms were in better order after they were done than when they began. The job was supposed to be done in 4-5 days with 3-4 guys but only 2 people were available that week and they stayed late and worked Saturday to get it done - and done right. Great Quality and Great work!
Description of Work: Dan and CertaPro was one stop convenience and quality. Not only did the job call for painting 3 rooms, 2 bathrooms and 1 hallway/stairway, it also called for purchasing and installing crown molding, removing wall paper and prep-repaper my eat in kitchen.
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Service Categories
Interior Painting,
Exterior Painting,
Pressure Washing,
Deck Maintenance,
Wallpaper Removal
FAQ
CertaPro Painters® Of Rockland County NY is currently rated 4.3 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 10:00 AM - 6:00 PM
CertaPro Painters® Of Rockland County NY accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® Of Rockland County NY offers free project estimates.
Yes, CertaPro Painters® Of Rockland County NY offers eco-friendly accreditations.
No, CertaPro Painters® Of Rockland County NY does not offer a senior discount.
No, CertaPro Painters® Of Rockland County NY does not offer emergency services.
Yes, CertaPro Painters® Of Rockland County NY offers warranties.
CertaPro Painters® Of Rockland County NY offers the following services: Interior & Exterior Painting. Pressure Washing