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Yost & Campbell Heating & Cooling

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Yost and Campbell Heating | Cooling | Generators - the leading HVAC company serving residential customers in Westchester, The Bronx, Queens and Rockland County. With over 70 years in the business, we’re one of the largest and most respected names in heating and air conditioning and whole house stand-by Generac generators in the tri-state area.

Business highlights

86 years of trusted experience
Emergency Services Offered

Services we offer

Repair & install heating, air conditioning, steam & water boilers, & water heaters. Generac generator sales. Oil to gas conversions.

Services we don't offer

NA

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.4186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
10%
3
4%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 176-186 of 186 reviews

shirley L.
06/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were very good.
Description of Work: They repaired the water heater, advised us how to operate the systems. They changed valves for the heater and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Allen K.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

heli A.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yost and Campmbell were professional and courteous and provided great service at a reasonable price.They also worked quickly and were always on time.I would recommend them for all heating and air conditioning needs. They were true professionals.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Yost & Campbell Heating & Cooling
Thank you so much for your kind words it was a pleasure working with you. If you ever have any questions please let me know. Good luck in your new home!

Frank S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Job done pleasantly, efficiently, and well.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Yost & Campbell Heating & Cooling
Thank you for your post I really appreciate it. I am glad we were able to help you.

Andrew K.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
key
Description of Work: Called them to get an estimate for two new central AC units. Met with Tom Monahan, one of the key people at Yost & Campbell. He was prompt, courteous and professional. Seemed very knowledgeable. Their estimate was a little bit higher than others, but they are known to do very high quality work. I haven't yet moved forward on the project due to other circumstances.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose Rommel P.
12/2012
5.0
electrician
  + -1 more
They did a thorugh job.
Description of Work: Sold and installed an automatic heat thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Scott M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: A very nice man named Brian came and did a check-up/ clean out of my furnace. He was great! I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth J.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
I declined to have them come out.
Description of Work: They would not come out and give me an estimate for repair of my heater without having to pay a $145 service call fee. Only half of the service call fee would have been credited to my bill if I chose to continue with the repair.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Yost & Campbell Heating & Cooling
Plain and simply we are not a non profit organization. The homeowners heating system was shut off by Con Edison because it was not safe to run. She wanted us to come over for free and diagnose the issue which is something no service company that I have ever heard of does. If there is major repair needed we would have credited the service charge toward the work which most of our competitors won't do.

dominick V.
10/2011
1.0
electrician, plumbing
  + 0 more
see above
Description of Work: contracted for purchase and install of a back-up generator. Called and asked if it would be a one day install, they confirmed a one day install. day of install only half the people showed up, just plumbers, no electricians. that day the plumbers called repeatedly and tried to find where the electricians were. when the plumbers left, they said office would contact for a return date to complete install. No phone call in over a week, no answer to repeated attempts to contact them, just phones out of service or switched to voice mail. when you do get a live person, they inform you they will have to call you back. My advice is do not hold your breath waiting for that call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from Yost & Campbell Heating & Cooling
We tried to rectify the situation but the customer was verbally abusive and made threats when speaking to our office staff. Its impossible to fix any problem when someone behaves like this.

christopher W.
08/2011
3.0
heating & air conditioning/hvac
  + -1 more
never got estimate
Description of Work: Called and explained problem (ductless air conditioner that was leaking). Was told visit would require $125. Yost rep came out and told my super after looking at the unit, that he was wrong person and I should call and make another appt. He took and cashed my check for $125. I called next day, and was told that another person would come out for no charge. Second person still has not shown up. I don't know the quality of the work although they had great reviews. But $125 for this amount of service makes no sense.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

June W.
09/2010
1.0
heating & air conditioning/hvac
  + -1 more
Not well
Description of Work: When I called to schedule an estimate for plumbing repair this company said the soonest they could offer a meeting wasn't for 2 weeks. When I indicated we had used them before they said that was just once six months ago and it made nom difference. They gave me a 3 hour window in two weeks then never showed up. I called and they said they had scheduled me for next week -- something I would never had agreed to given a work commitment the following week. Between their rude treatment, long wait for an estimate and failure to keep the date I would strongly advise steering clear. It does not seem possible to develop an ongoing trusting relationship with this company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

20 Brookdale Place, Mount Vernon, NY 10550

www.yostandcampbell.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Generator,
Lamp Repair,
Energy Efficiency Auditing

FAQ

Yost & Campbell Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 4:30 PM

Yost & Campbell Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Yost & Campbell Heating & Cooling does not offer free project estimates.
Yes, Yost & Campbell Heating & Cooling offers eco-friendly accreditations.
No, Yost & Campbell Heating & Cooling does not offer a senior discount.
Yes, Yost & Campbell Heating & Cooling offers emergency services.
No, Yost & Campbell Heating & Cooling does not offer warranties.
Yost & Campbell Heating & Cooling offers the following services: Repair & install heating, air conditioning, steam & water boilers, & water heaters. Generac generator sales. Oil to gas conversions.
NA

Contact information

20 Brookdale Place, Mount Vernon, NY 10550

www.yostandcampbell.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 4:30 PM