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Proactive Plumbing & Mechanical

Plumbing, Drain Cleaning, Heating Oil,

About us

Plumbing & Heating Oil to Gas Conversion. Ask about Con Ed Rebate.

Business highlights

Emergency Services Offered

Services we offer

Plumbing, Heating, Fix Leaks, Oil to Gas Conversion.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

MICHAEL S.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a hot water heater that completely went. The new model was shorter and wider, and they didn't even charge extra for the additional connecting copper and PVC piping that was required. They are also remarkably fast. They were in and out in less than 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Eveline B.
09/2014
5.0
plumbing
  + -1 more
Prompt and professional service with a smile and a "thank you for your business." A small job performed like a large one. Very pleasant.
Description of Work: Changed toilet and tank in small area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Caren S.
06/2014
3.0
plumbing
  + -1 more
An estimate given which was too exorbitant, No discount offered or re-estimated consolation.
Description of Work: Gave an estimate

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Proactive Plumbing & Mechanical
Hi [member name removed]. We are Proactive Plumbing & Mechanical Corp. located in NY. I believe there may be confusion as there is a Proactive Plumbing Inc. in San Marcos CA., which we are not affiliated with in any way. Regardless, I'm sorry that you did not have a good experience.

David G.
11/2013
5.0
plumbing
  + -1 more
I needed a lot of plumbing work done and received several quotes. Proactive was responsive and on time for the appointment. He was extremely nice and seemed very competent. His quote was competitive (mid-range of all of the quotes that I received), but I ended up going with someone else as he was very busy at the time. If I waited until a slower time, he said he could offer an even lower price, but unfortunately I couldn't wait. I would consider using him in the future though.
Description of Work: Quote for plumbing

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence S.
07/2013
1.0
plumbing
  + -1 more
What a Major let down. Don't call this guy unless it's your 5th estimate. I'm sure he knows his craft but man did he leave me hanging. He showed up on Tuesday and I immediately told him I had an urgent large job for him to quote me on. He promised me an estimate by Monday. I liked his plumbers sales pitch and told him I wanted to go with him. I called to check in with him and he assured me the quote was coming...........On the following Wednesday I CALLED HIM to check in with the late status of the estimate i was waiting for only to have him tell me: "you know BOSS I got busy with other work" and then admitted he wasn't comfortable with the complexity of the job and said he wasn't going to do the work. Really? After a week you tell me YOU don't want the job. Had he just told me that day I am not confident I can do the work, or this job is too big, or I am just to busy that would have been fine. Instead I put my faith in the wrong guy service company.... They let me down big time. I found this experience totally unprofessional. Good luck
Description of Work: THIS PLUMBER DID NOTHING BUT GIVE ME FALSE HOPE

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80,000

Steve P.
03/2013
5.0
plumbing
  + -1 more
Went extremely well. Patrick very responsive to budget concerns, flexible in work to be performed, and helpful in explaining code requirements.
Description of Work: Updating of plumbing in 100 year old house including kitchen, 3 bathroom, and plumbing stacks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Patrick K.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
They always do a great job. Always on time, always great service.
Description of Work: They fixed a clogged drain that was clogged all the way to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick K.
03/2012
5.0
plumbing
  + -1 more
They are professional and the price is fair. They have a quick turn around time and I would recommend them.
Description of Work: I had a leak in my wall and they fixed it. They also snaked the main suer lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

    Contact information

    425 E 3rd Street, Mount Vernon, NY 10553

    www.proactiveplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Heating Oil,
    Natural Gas Lines

    FAQ

    Proactive Plumbing & Mechanical is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Proactive Plumbing & Mechanical accepts the following forms of payment: Check,MasterCard,Visa
    No, Proactive Plumbing & Mechanical does not offer free project estimates.
    No, Proactive Plumbing & Mechanical does not offer eco-friendly accreditations.
    No, Proactive Plumbing & Mechanical does not offer a senior discount.
    Yes, Proactive Plumbing & Mechanical offers emergency services.
    No, Proactive Plumbing & Mechanical does not offer warranties.
    Proactive Plumbing & Mechanical offers the following services: Plumbing, Heating, Fix Leaks, Oil to Gas Conversion.

    Contact information

    425 E 3rd Street, Mount Vernon, NY 10553

    www.proactiveplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM