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Maidpower

House Cleaning

About us

The team at Maidpower is dependable, experienced and safe. We are committed to housecleaning and office cleaning using teams of four women each. This year we're celebrating our 25th anniversary with over 90,000 cleanings since 1987!

Business highlights

38 years of trusted experience

Services we offer

Cleaning services

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
19%
3
13%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-16 of 16 reviews

Seth S.
08/2015
3.0
house cleaning
  + -1 more
We have had a cleaning service every week for years and were switching providers. This was their first time at our home. Unfortunately the quality of work isn't what we expected. Floors were not very clean and toliets were missed. The provider did offer to come back, but frankly you get 1 shot to introduce your quality and this fell short,
Description of Work: We were hiring them for weekly service and this was their first visit.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$190

Pat W.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: General cleaning. Everything fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pat W.
04/2014
5.0
house cleaning
  + -1 more
Went just fine. All women were friendly and courteous. My apartment looks and smells AND IS nice and clean. Will use them again.
Description of Work: Cleaned appliances, washed flours, dusted, vacuumed, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Steven M.
04/2013
5.0
house cleaning
  + -1 more
I hired Maidpower to clean an apartment for my sister, who we found too late had let things get way out of control. The Maid Power team rolled up their sleeves and did a tremendous job. For a two bedroom apartment, they created nearly 15 construction bags of trash (my sister hoards, unfortunately). In terms of Billing - my credit card company screwed up and denied payment. Jasmine and Mike were courteous and patient. We got everything resolved and now I have Maidpower visiting my sister evey 2-3 weeks in her new apartment, for roughly 120/visit (a bit high in my mind, but so far in my view they are worth it so I don't have to deal with my sister's mess again).
Description of Work: Bathroom, kitchen, general cleaning - cleaned out an apartment before a move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy H.
03/2013
3.0
house cleaning
  + -1 more
We had just purchased the house and it was essentially empty. The cleaning job was fair. There was hair in the drawers in the bathroom and the glass shelf in the fridge was still crusted with food etc from the prior owner. I can't imagine how they would clean the house with all the furniture in it for the same amount of money and time frame. They also could not accommodate an am slot which was what I really wanted.
Description of Work: Empty house cleaning of floors, kitchen and bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$180

Response from Maidpower
Hi, [member name removed], We are sorry to hear you weren't satisfied with your recent cleaning. We wanted to call you and offer you a solution. We like to guarantee our customers' satisfaction. For 25 years we have prided ourselves on our customers' satisfaction. As soon as we read your review, we looked for you in our files. But when we searched our records we could not find any mention of you. We searched all of our databases, but your name or address do not match up with any of our customer information. Also, the price you mention doesn't match up with our pricing guidelines. Perhaps you scheduled the cleaning with a different last name or address? Or, maybe, you are mistaking us with one of our competitors? Please contact us to put our minds at ease. We do have AM slots available if you call far enough ahead. Sincerely, Maidpower (914 )665-1000 Email: maidpower1987@gmail.com

Susan J.
02/2013
5.0
house cleaning
  + -1 more
I am really happy, that my recommendation worked out so well for her. Everything in her house is now so clean and it is just a more pleasant place to be. The cleaning maid is doing a wonderful job.
Description of Work: I had recommended 'Maidpower' to my daughter for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory H.
12/2012
4.0
house cleaning
  + -1 more
We've used them a few times to clean an apartment, and each time they've been prompt, and the dispatcher is pleasant and easy to work with. They did a good job cleaning -- no complaints but nothing and quot;above and beyondand quot; either. I think they are expensive, but we have not found a better option in lower westchester so far.
Description of Work: Basic house cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Alfred I.
10/2012
1.0
house cleaning
  + -1 more
do
Description of Work: Based on my simple inquiry for cleaning service from this company because of the positive reviews on Angie's List, I was somewhat surprised when I called this morning at 9:05 AM. The woman who answered the phone appeared to be more involved with the loud laughter and noise in the background which she stated I'm sorry I have a lot of loud girls here. She continued yes, you heard about us on Angie's List you want to know about our cleaning service, what city do you live in, I told her Yonkers, and what is your zip code, I gave my zip code as 10701. Her response was oh I'm sorry we don't go down in that area near the river. I explained that I do not live on the West Side I live off Palmer Road, she continued we would not go there. Personally this speaks of an attitude that is of and obvious discriminatory practice by a business that should serve people regardless of their geographical location which according to areas they service, Yonkers is included. Zip 10701 is very large and also covers the areas of Dunwoodie and Homefield which is Central East Yonkers. That in fact should not matter business that practice discrimination such as this should not be considered as professional or reputable and certainly should not be hired by anyone. I would hope that people reading this will have second thoughts about hiring this company, we thought that discrimination against anyone was done away with in this country in the 60's.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Maidpower
Dear Member: We apologize for the misunderstanding you experienced. The background noise you heard during your phone call was certainly unprofessional. We've taken steps to make sure future callers will not experience that problem. Now regarding your assertion that we discriminate between potential customers based on geography, let me clarify that. Scheduling our teams involves arranging their appointments as to minimize their travel time between customers. As a result there are areas in zip code 10701 that are impractical for us to service properly. This has nothing to do with demographic factors. In your case, our office manager did not realize that a Palmer Avenue location could be combined with one of our teams that service Bronxville. Now she is very concerned that she misunderstood your inquiry. Again, let me extend my personal apology. As I wrote you on October 9, we are still offering you a free cleaning to show you what we can do. Mike Russ President

Arthur I.
09/2012
5.0
house cleaning
  + -1 more
They did work to my satisfaction - if I asked for a change they complied. The price was fair.
Description of Work: Maidpower sent a team of 4 female cleaners to my house. they started working for me in March 2000, coming every other week, and this last half year on a weekly schedule. They cleaned my home- a split level private home in 1 hour. They dusted, vacuumed and mopped the appropriate areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

John H.
09/2012
5.0
house cleaning
  + -1 more
Maid Power is extremely efficient, finishing our 5-br house in an hour - by dividing and conquering!
Description of Work: Full house clean - bathrooms, vacuum, dust, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Florence K.
08/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Weekly Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

a T.
11/2011
5.0
house cleaning
  + -1 more
They are excellent. They are very punctual and thorough. If we ever have any changes to be made, they are very flexible. They are also reliable and reasonable. We are very happy with them.
Description of Work: They come out to clean our house every week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maidpower
Dear Member: Thank you for having taken the time to leave your comments. We appreciate the opportunity to clean your home as well as your mother's home. We will certainly share your comments with your team. Sincerely, Mike Russ

dale D.
02/2011
4.0
house cleaning
  + -1 more
When I called them they were busy, and I have not called them again. They were booked for three weeks. I never used them, but my overall experience with them was good.
Description of Work: I contacted Maidpower to get an estimate for housecleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Rosa L.
07/2008
5.0
house cleaning
  + -1 more
They've been cleaning my house since April 2008 and have done a wonderful job. They are efficient and thorough and the few times they missed a spot or two, I would let the owner or the admin know and they will make sure that they do better next time. I have used two other cleaning services before them. The quality of work is at par, but the price is the best.
Description of Work: A crew comes in every other week to clean the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
4.0
house cleaning
  + -1 more
I WOULD RECOMMEND SOMEBODY TO USE THEM. I THOUGHT THAT THE PRICE WAS REASONABLE. THE QUALITY OF WORK WAS VERY GOOD. THEY FORGOT TO CLEAN THE CEILING FANS, BUT OTHERWISE THEY ARE GOOD.
Description of Work: THEY CLEANED THE WHOLE APARTMENT. IT'S 2000 SQUARE FEET. THEY CLEAN THE FLOORS, THE CABINETS AND THE COUNTERTOPS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Maidpower
Dear Member: Thank you for your feedback. Unfortunately we do not permit our teams to clean ceiling fans or chandeliers for safety reasons. Sincerely, Mike Russ

ANNE L.
12/2005
5.0
house cleaning
  + -1 more
THEY'RE AN A MINUS. EVERYTHING IS DONE SUPERFICIALLY, AND UNLESS I POINT OUT CERTAIN THING, IT'S NOT DONE. IF I'M NOT HERE I THINK THEY DON'T WORK THE WHOLE HOUR. MY SON THINKS THEY DON'T DO ANYTHING, BUT THEY DO WORK HARD. I HAVE YET TO FIND AREAS WHERE THERE IS DUST.
Description of Work: THEY HAVE A TEAM OF FOUR PEOPLE. ONE PERSON DOES THE KITCHEN AND ONE PERSON DOES THE BATHROOM. ONE PERSON ALSO GOES AROUND THE HOUSE TO DUST AND THE OTHER GOES AROUND TO VACUUM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maidpower
Dear Member: Thank you for your review of our service. We appreciate all feedback. We're disappointed to hear how you feel about the team in view of your having used us since 1998. We will endeavor to earn your confidence in the coming years. Sincerely, Mike Russ

    Contact information

    557 N MacQuesten Pkwy, Mount Vernon, NY 10552

    www.maidpowerservice.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maidpower is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Maidpower accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Maidpower offers free project estimates.
    Yes, Maidpower offers eco-friendly accreditations.
    No, Maidpower does not offer a senior discount.
    No, Maidpower does not offer emergency services.
    Yes, Maidpower offers warranties.
    Maidpower offers the following services: Cleaning services

    Contact information

    557 N MacQuesten Pkwy, Mount Vernon, NY 10552

    www.maidpowerservice.com

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM