SANITIZE AND DISINFECT SPECIALISTS FOR HOMES AND FACILITIES! AND MAGNADRY HAS BEEN IN BUSINESS FOR OVER 25 YEARS SERVICING WESTCHESTER COUNTY AND THE SURROUNDING AREAS. NO DAY LABORS ALL OF OUR MEN ARE SCREENED AND CERTIFIED AND HAVE A LONG TERM RELATIONSHIP WITH OUR COMPANY. FROM WATER DAMAGE FIRE SMOKE MOLD AND ASBESTOS WE DO IT ALL FORM REMEDIATION TO RESTORATION "IF IT ON THE FLOOR WE DO IT ALL CLEAN SERVICE AND INSTALL" 167826
As you can see from the picture, something as simple as making sure the saddle matches the color of the floor they themselves installed was not even something they could deliver on. Our original saddle they threw away, then they took over 2 months to bring over a new one and install it. It is the wrong color and the wood is not even finished, it feels rough to the touch. For a project that they charged close to $4k for a small bedroom, to think this is acceptable is extremely wrong. I would NOT recommend them to anyone. They have absolutely no attention to detail.
Description of Work: Not Attention to Detail
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$4,000
Response from MAGNA DRY CARPET CLEANING & RESTORATION
Mr. [Member Name Removed] so sorry you feel This way. Our company would be more than happy to correct the situation as I have emailed you and asked you to please call the office but we have not heard from you since you posted this as you can see our overall rating is an A+ we strive ourselves with customer satisfaction. Please call our office at 914-668-1565 to make arrangements for any corrections George Burns President Magnadry
Mark G.
07/2020
5.0
carpet cleaners
 + -1 more
I didn't have high expectations for my living room carpet for the amount of combat it's seen- well the true professionals from Magna came in and worked a miracle by spraying the cleaning solution and using a buffer to make my beige carpet at least 3 shades lighter - all stains gone! In conclusion you can't go wrong with Magna Dry Carpet Cleaners.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
timothy L.
06/2020
5.0
air duct cleaning
 + -1 more
the rug shampoo was good
Description of Work: living rm rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MAGNA DRY CARPET CLEANING & RESTORATION
Thank you for the review! So glad you were pleased. Please call upon us again !
Stuart S.
03/2020
5.0
carpet cleaners
 + -1 more
Showed up on time, were pleasant and professional, moved all furniture, made sure stains were removed. Couldn't have gone better.
Description of Work: Tar stains removed and carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Ellen B.
03/2020
5.0
carpet cleaners
 + -1 more
Manga Dry is excellent. Their employees are courteous and very professional. Would HIGHLY recommend them!!!
Description of Work: Carpet cleaning, including Stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Thomas B.
03/2020
5.0
carpet cleaners
 + -1 more
Went very well - competitive prices Prompt service Great communication Will use again
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
James T.
03/2020
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Excellent, a good professional job in one day.
Description of Work: Upholstery Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lisa V.
03/2020
5.0
carpet cleaners, carpet installation
 + 0 more
Excellent job!
Description of Work: Carpet installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Dennis D.
03/2020
5.0
carpet cleaners
 + -1 more
Great company
Description of Work: Carpet clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Pat H.
02/2020
5.0
snow removal
 + -1 more
They're great. I've used them for 4-5 times already and referred them many times already.
Description of Work: They are eliminating the snow.
Rating Category
Rating out of 5
Yes, I recommend this pro
Anne G.
02/2020
5.0
Magna Dry was amazing! Everything was taken care of efficiently and thoroughly. I couldn’t be more please with their excellent work.
Description of Work: Remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara G.
02/2020
5.0
carpet cleaners
 + -1 more
I have been using Magna Dry for many years and have recommending them to all my friends. They never disappoint. Professional, friendly workers and a beautiful job on my beige carpets.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Anthony C.
01/2015
5.0
air duct cleaning, carpet cleaners
 + 0 more
unknown
Description of Work: Cleaned bedroom carpet, hallway and stairway carpet and two area rugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Stanley F.
07/2014
5.0
carpet installation
 + -1 more
The two employees that were here worked very proficiently and they completed the job within an hour and a half. They cut up the old carpet and disposed of it. They couldn't lay the padding because of the way the previous carpet was installed so they reduce the price. They were cordial and I am very happy with the work.
Description of Work: They removed existing carpet and installed new carpet that I had already purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Barbara S.
07/2014
5.0
carpet cleaners, air duct cleaning, oriental rug cleaning
 + 1 more
Very well, they did it all and on my time schedule. I will use them again.
Description of Work: They did mold remediation, vent cleaning and carpet and rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lisa S.
03/2014
5.0
carpet cleaners
 + -1 more
They were great. The left the condo smelling nice and fresh with a nice citrus scent.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary-Ellen Q.
03/2014
5.0
carpet cleaners
 + -1 more
The cleaners arrived half an hour late and then it took them slightly over an hour to perform all services. I had a feeling they would come early or late because they tried to reschedule in the morning but I wasn't able to reschedule. They were very polite about trying to reschedule. They probably were over booked. Both workers were organized and really applied muscle to the work. It was hard work but they were cheerful throughout. The job was a little pricier than I first expected but not because of the carpet cleaning. I elected to add more square footage and I also choose the $85 additional stain guard option. I figured if the chemical made the rooms so clean, it might be worth it to keep them that way. We'll see.
Description of Work: Magna Dry sent two professional cleaners who worked very hard to get my very dirty carpets, carpeted stairs and a few runners clean. I had never seen this type of cleaning process before. They sprayed a special chemical on the carpets and then used a machine to soak the solution and dirt back into pads that lay between my carpet and the machine. The results were outstanding and there wasn't any water residue that prevented us from using the rooms after 3 - 4 hours. On the stairs they scrubbed by hand with water and then applied the chemicals or maybe the chemical was in the water. This took 24 hours to dry but was still usable during that time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$320
Donna R.
09/2013
5.0
carpet cleaners, carpet installation
 + 0 more
everything about the experience was easy and professional.
Description of Work: I had two rugs moved from one house to another and then both were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Joe F.
06/2013
5.0
carpet cleaners
 + -1 more
They did a good job. They used the non-liquid type of material which I was looking for and it came out very good. I was impressed with the materials that they used.
Description of Work: I have been using Magna Dry Carpet Cleaning & Restoration for carpet cleaning in the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Perry J.
07/2012
5.0
owner very responsive. everyone showed one time and was professional.
Description of Work: home basement flooded. had to pull up carpet, remove 18" of drywall from floor up, bring in industrial strength dehumidifiers and apply bio spray to floor to prevent mold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Babette C. S.
03/2012
5.0
carpet cleaners
 + -1 more
.
Description of Work: They were very nice, friendly, and reasonable. They cleaned my carpets, upholstery, and everything turned out well. When my neighbors saw their work, they were flabbergasted, and my daugher-in-law asked if I got new rugs! .
Rating Category
Rating out of 5
Yes, I recommend this pro
Babette C. S.
11/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They didn't use the truck-mount (multiple hoses coming into the house), which usually makes the carpet soaking wet. They used some type of fabulous solution that cleaned the carpets very well. They brought the carpets back to life and made them look like new. Everything was dry within a day. I was very happy with their work.
Description of Work: They cleaned my carpets and upholstery. They re-stretched my carpet first and then cleaned the carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan B.
06/2011
5.0
carpet cleaners, carpet installation
 + 0 more
Always good.
Description of Work: Magna Dry is another company that I often refer to my own customers here at Suburban Vacuum Co. The owner George Burns has been coming in to my business for many years. I know from personal experience that when I refer George to one of my own customers that they will receive top notch work and will be treated fairly and with respect. I always get positive feed back from my customers when they use Magna Dry and this gives me the confidence to continue to give out referrals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Audrey B.
09/2008
5.0
carpet cleaners
 + -1 more
They are good, solid easy people to work with. I feel the price is fair. They are friendly and courteous to have in the home. There were no problems. They did a fabulous job and the carpet was cleaned beautifully.
Description of Work: They cleaned the carpet in three rooms. They move the furniture and then move it back.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Biohazard Remediation,
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Asbestos Removal,
Water & Smoke Damage
FAQ
MAGNA DRY CARPET CLEANING & RESTORATION is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
MAGNA DRY CARPET CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MAGNA DRY CARPET CLEANING & RESTORATION does not offer free project estimates.
No, MAGNA DRY CARPET CLEANING & RESTORATION does not offer eco-friendly accreditations.
No, MAGNA DRY CARPET CLEANING & RESTORATION does not offer a senior discount.
Yes, MAGNA DRY CARPET CLEANING & RESTORATION offers emergency services.
No, MAGNA DRY CARPET CLEANING & RESTORATION does not offer warranties.
MAGNA DRY CARPET CLEANING & RESTORATION offers the following services: WATER ,FLOOD FIRE,SMOKE & MOLD REDIATION CARPET DRY CLEANING CARPET INSTALLATION, CARPET REPAIR, UPHOLSTERY CLEANING SEAL & WAX VCT, TILE & GROUT CLEANING