What Aniello and his team did was amazing. The structural issues with the expanders had been fully addressed, but, without going over the budget, and without adding casters, Aniello both addressed our wish that the table be easier to move across the floor AND beautifully restored the table top and all the other surfaces. Instead of casters, he installed a small, modest hemisphere of wood into each of the open feet and into that inserted a hard plastic floor protector. Genius! And without adding the height that casters would have. Beautiful and intelligent craftsmanship and artistry, at a reasonable price, and with a smile.
Description of Work: Our very old and large (50" diameter, without the five leaves) round wood dining room table had been jerry rigged using only one of the two expanders. Both expanders had to be reinstalled. We also wanted to add casters. We were interested purely in restoring its functionality as our budget did not permit anything more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Crysta K.
08/2013
1.0
furniture repair
+ -1 more
I called back and got an answering machine. Two days later Agnelllo returned my call and said the able was ready. I called to let them know what time I would be coming as he had previously told me to do. Apparently the shop is closed frequently. When I got there, the shop was closed and I had to wait 40 minutes. When he brought the table out, I looked at it and noticed that an edge on one of the leaves had not been finished. I pointed this out and he became defensive and said it was just a color difference. He then proceeded to say, "I don't care if your happy or not with the work, I have 19,000 happy customers. I don't care about you." He refused to fix the edge that was not done. I left because I didn't want to hear his ranting anymore. To add insult to injury, when I got the table home, I realized the leg was uneven and the table is crooked. Save yourself a lot of money and aggravation; get your furniture restored somewhere else!
Description of Work: The provide, Agnellor said he would repair the leg of a drop leaf table and refinish the whole table. He was initially very pleasant and it was agreed the table would be done in 3 weeks. When I called three weeks later, could not find the ticket and became annoyed with me when I asked if it was ready to be picked up. He eventually found the ticket and nothing had been done. When I asked when it would be ready, he said, " this isn't Jiffy Lube. it takes time. I will call you when it is ready." I said I was disappointed with the way he was speaking to me and that the job wasn't done as had been previously agreed on. He accused me of " going into attack mode." Nothing could be further from the truth. I told him I would call back in a week and left it at that.
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Service Categories
Furniture Refinishing and Repair
FAQ
Furniture Restoration Center is currently rated 3 overall out of 5.
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
No, Furniture Restoration Center does not offer free project estimates.
No, Furniture Restoration Center does not offer eco-friendly accreditations.
No, Furniture Restoration Center does not offer a senior discount.
No, Furniture Restoration Center does not offer emergency services.
No, Furniture Restoration Center does not offer warranties.
Furniture Restoration Center offers the following services: Furniture stripping, refinishing, repairs, re gluing, chair caning and rushing, upholstery and the sandblasting, priming & painting of metal patio.