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DOCKERY'S APPLIANCE REPAIR SERVICE

Appliance Repair, Appliance Sales and Installation

About us

Family Owned and operated for over 38 years. Accept most credit cards. Professional Repair Technicians. Honest and Reliable. Work with Property Management Companies. All work is Guaranteed. Fast Service. Same day appointments available.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

In home repairs of your major appliances: Refrigerator, Freezer, Stove, Oven, Wall Oven, Cooktop, Washer, Dryer, Stack Washer Dryer, Portable Washer, Portable Dryer, Dishwasher. We sell reconditioned appliances, many of them in "Like New" condition.

Services we don't offer

We do not repair Microwaves or vacuum cleaners.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-8 of 8 reviews

Steve S.
09/2018
1.0
appliance repair
  + -1 more
His diagnosis and explanation of what was needed was excellent. The issue came to the bill when he tried to get me to pay for the service call PLUS the cost of the job when the women who booked the appointment told me that the service charge would be credited to the cost of the job if I went forward with the job and there would only be a separate service charge if I decided not to move forward with the repair.
Description of Work: Replace a Thermostat in an oven

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

Mark C.
09/2016
5.0
appliance repair
  + -1 more
Dockery arrived within two hours of my service request. Prompt, professional and pleasant. Highly recommend Dockery.
Description of Work: Removal of shipping bolts and installation of stacking kit for LG washer/dryer required moving the units from a very tight space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dana G. J.
07/2016
5.0
appliance repair
  + -1 more
they came in a timely manner. very courteous very professional, if anything was wrong they would give you a call
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DONNA L.
05/2016
5.0
appliance repair
  + -1 more
I cannot rave about this company enough. I called them about my fridge and washed both acting up. The gentleman that answered took time to listen to my problem and promised to send his son right away once he was finished with the job he was on. He son came a short time later and carefully looked at both my appliances, took time to explain exactly what was wrong, and saved me a lot of money by correctly finding the problem.
Description of Work: They tested my fridge and washer for trouble with them both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

stephen K.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleared clogged drain line on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Louis C.
10/2013
5.0
appliance repair
  + -1 more
First telephone contact,courteous with complete detail of their service. Visit made promptly with an estimate of repair and the cost. Job completed in a timely fashion.New hoses applied to our washer,results were great. Father and son, a great team.Look forward to more work in the future.
Description of Work: Repair of washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVID C.
10/2007
5.0
appliance repair
  + -1 more
Very pleased with service.
Description of Work: Fixed freezer compressor. Effectively diagnosed problem. Had the Maytag part (it's a Maytag refrigerator) available in stock, even though Maytag told me I would have to wait 10 days for the part if I ordered and repaired through Maytag! The repair man was professional, knowledgeable and courteous and came the next day. The price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

11/2005
4.0
appliance repair
  + -1 more
The icemaker was fixed in less than 45 mins. I was very grateful to the people that serviced me. I am both thankful and happy and I would recommend them to further costumers.
Description of Work: The icemaker wasn't working. The ice was getting stuck and it wouldn't come out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

    Contact information

    104 W 1ST ST, Mount Vernon, NY 10550

    http://dockerysappliance.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    DOCKERY'S APPLIANCE REPAIR SERVICE is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    DOCKERY'S APPLIANCE REPAIR SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, DOCKERY'S APPLIANCE REPAIR SERVICE does not offer free project estimates.
    No, DOCKERY'S APPLIANCE REPAIR SERVICE does not offer eco-friendly accreditations.
    No, DOCKERY'S APPLIANCE REPAIR SERVICE does not offer a senior discount.
    Yes, DOCKERY'S APPLIANCE REPAIR SERVICE offers emergency services.
    Yes, DOCKERY'S APPLIANCE REPAIR SERVICE offers warranties.
    DOCKERY'S APPLIANCE REPAIR SERVICE offers the following services: In home repairs of your major appliances: Refrigerator, Freezer, Stove, Oven, Wall Oven, Cooktop, Washer, Dryer, Stack Washer Dryer, Portable Washer, Portable Dryer, Dishwasher. We sell reconditioned appliances, many of them in "Like New" condition.
    We do not repair Microwaves or vacuum cleaners.

    Contact information

    104 W 1ST ST, Mount Vernon, NY 10550

    http://dockerysappliance.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM