Certified Chimney Service Inc

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Thank you for viewing our business profile. We are certified by the CHIMNEY SAFETY INSTITUTE of AMERICA (csia.org) and are A rated by the BETTER BUSSINESS BUREAU. Owner, Charles McCarthy, is the longest CSIA CERTIFIED MASTER TECHNICIAN, and LICENSED MASTER SWEEP, by the NATIONAL CHIMNEY SWEEP GUILD, and NATIONAL FIRE PROTECTION ASSOCIATION. Certified Chimney is a full-service chimney cleaning company. No job is too big or too small. We offer 24/7 Emergency Service. We are experts in everything and anything related to your chimney. Our family-owned business has been in the chimney industry for over 25 years. We pride ourselves on offering premium customer service to our valued customers along with professional advice. We stay current on safety codes and regulations, as well as innovative tools and products for chimneys and fireplaces, so we can recommend the very best for our customers. We service residential as well as commercial. We offer free written estimates on any kind of repair. Currently we service Nassau County, Suffolk County and the 5 Boroughs of NYC, Westchester, and Fairfield County.

Business highlights

28 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Oil & Gas Heating System Chimney Flues Cleaning, Wood & Gas Fireplace Services, Chimney Caps Masonry Repairs Chimney Rebuilds, Inspections, Certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 1-25 of 164 reviews

Besnike T.
09/2024
5.0
chimney repair
  + -1 more
These guys were great, they did a thorough estimate and were able to work with us on the pricing. They were very detailed and patient. Will definitely work with them again for future upgrades/repairs
Description of Work: Chimney lining and caps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you so much for your positive feedback [Member Name Removed]! It was our pleasure assisting you with your chimney project and we're thrilled to hear that you were happy with our service. If you have any more questions in the future, feel free to reach out!

Linda R.
04/2024
5.0
chimney sweep
  + -1 more
Great! Helpful, gave us information about our other chimney, reasonable rates.
Description of Work: Inspect and clean wood stoves and chimneys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Certified Chimney Service Inc
Thank you [Member Name Removed]! Our customers safety and satisfaction are our top priority.

Barbara B.
10/2023
2.0
chimney sweep
  + -1 more
The quality of the job was fine, but they doubled the price that I was quoted.
Description of Work: They clean our fireplace chimney.
Rating CategoryRating out of 5

Stephen C.
01/2023
5.0
chimney repair
  + -1 more
They were able to clean and replace a broken damper all in the same visit.
Description of Work: Cleaning and relaxing broken damper

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Certified Chimney Service Inc
Thank you for your review! You have high standards ad we do too!

Al G.
09/2022
1.0
chimney caps
  + -1 more
Wasted my time. Estimate dates and times changed several times before they even came. When they did eventually come, They spent almost an hour on the roof and gave me a verbal estimate. When I asked multiple times for it in writing, I never got it. Guess you know I didn't go with them
Description of Work: Install a new chase cover

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0


Response from Certified Chimney Service Inc
Dear Mr. Gengler, I cannot explain why you never received our emailed estimate, please check for the emails i personally sent to you I also called your phone after i sent to be sure you received it i did leave messages. We apologize for the unfortunate experience you had with our company. We will be happy to make it right if you choose to give us another chance. Unfortunately, emergencies do come up and we try to do the best we can and accommodate all our customers. Again our apologies, we are happy to do what we can to help and make this right.

Bernie D.
12/2021
1.0
chimney sweep
  + -1 more
They were supposed to come on Friday 12/3 between 1 and 4. Never showed. Called office at 5 and was told they were not coming. Left work to be home. No call no apology no solution.
Description of Work: Chimney cleaning
Rating CategoryRating out of 5

Response from Certified Chimney Service Inc
Mr. [Member Name Removed], We apologize for the unfortunate experience you had with our company. We will be happy to make it right if you choose to give us another chance. Unfortunately, emergencies do come up and we try to do the best we can and accommodate all our customers. Again our apologies, we are happy to do what we can to help and make this right. We wish you a happy and healthy holiday.

Dee D.
10/2021
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
Fantastic. Polite, explaining work needed, and clean. I recommend highly. Great Job Dillon, Tyler and Austin!!
Description of Work: Brick pointing, new flue and mechanism, clean debris from chimney, new crown, replace missing bricks, new cap. Instructions on use. Cleaned up work area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Maria A.
10/2020
5.0
chimney caps, chimney repair
  + 0 more
Workers were very professional and did a good job.
Description of Work: Chimney caps originally but I needed more extensive work on my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Michael S.
07/2020
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
I highly recommend Certified Chimney of Holtsville. A lightning strike caused damage to my chimney. I needed a new liner as well as a new cement crown and other work done to bring my chimney back up to snuff. The owner, Charles and his two associates (Christian and Christopher) did an outstanding job. They are extremely professional, neat and friendly. They completed the job quickly and the most important thing is that I was given a very decent price. If you need chimney work done, don’t hesitate to call them.
Description of Work: New liner, cement crown, chimney caps and exterior brick work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Anthony .
05/2020
5.0
chimney sweep
  + -1 more
Workers were efficient and cleaned up afterwards well.
Description of Work: Sweep chimney
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Lloyd T.
01/2020
5.0
chimney sweep, chimney repair
  + 0 more
The company was quick to respond and do the service. They were thorough in their determination of the problem as well as courteous and professional.
Description of Work: Cap and damper installation and cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Lynn B.
11/2018
5.0
chimney caps, chimney repair
  + 0 more
I was very pleased with the work that was done by this company. Initially I thought that I only needed a chimney cap installed, but after a careful inspection of my chimney, it was found that a crumbling and deteriorating lining of my chimney interior wall had occurred leaving a potentially dangerous situation in my house. I was actually shown the damage so I could determine for myself the extent of the problem. The company installed a new lining and chimney cap in a short period of time, leaving a clean work area. The workmen were extremely polite and answered all my questions thoroughly. I would definitely recommend them for chimney work.
Description of Work: chimney cap and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your great review! We take great pride in our work keeping our customers safe and happy.

Amanda B.
11/2018
5.0
masonry, chimney caps, chimney repair
  + 1 more
We contacted this company to get a quote on inserting a stainless steel liner in the chimney of our newly purchased home. On inspection, they showed that the flue at the base of the chimney was nearly blocked & advised immediate installation of a liner, which they were able to do that day. Unfortunately, as the liner was being inserted, the chimney began to disintegrate from the roofline up due to lack of maintenance by the prior owners. Charles & Dylan were able to get the liner fully inserted and the boiler & hot water heater reconnected without issue. Jeanette in the office was able to work with us during a week of very iffy weather to get Fred the mason back to the property (on a Saturday, no less!) to rebuild the chimney. Everyone at the company was very honest & straightforward with us when it came to issues and pricing. I've already begun recommending them to anyone that mentions they're having chimney issues and would happily use them again!
Description of Work: Stainless steel liner & chimney rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Certified Chimney Service Inc
Thank you for your kind review :) your kind words mean so much.

Tabitha J.
10/2018
4.0
chimney repair
  + -1 more
Fine. However he forgot to turn boiler back on. After cleaning the chimney
Description of Work: Chimney cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for your kind review :)

ursula N.
10/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Rob and Fred were unbelievable professionals who diagnosed the problems quickly and did expert work. Their pricing was very fair. They were kind and very professional
Description of Work: Chimney cleaning and replace cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Certified Chimney Service Inc
Thank you for your kind review :) it was our pleasure servicing you.

Michael B.
09/2018
4.0
chimney sweep, chimney repair
  + 0 more
I think they could have done a more thorough cleaning.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Certified Chimney Service Inc
Hello [Member Name Removed], Two men went to your home inspected your chimney top to bottom and gave you a 12 point safety inspection. The men brushed and vacuumed your chimney for $59.99. If you thought they could of done a better job, why wouldn't you say something to them or call the office??

Leah M.
03/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
The technician said it didn't need cleaning and with the stainless steel chimney liner I had installed recently, I wouldn't need a chimney inspection for 5 years. However, he did say that my chimney was missing a cap, so I purchased one from him and he installed it.
Description of Work: I hired them to inspect my chimney and clean it, if necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Certified Chimney Service Inc
Hello [Member Name Removed], Thank you very much for your review :) Jeanette

Tamsynne L.
01/2018
5.0
chimney repair
  + -1 more
Needed extra work done because my system was old and in disrepair. I contracted with them to complete the services needed.
Description of Work: Needed Chimney sweep & cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Certified Chimney Service Inc
Thank you for your kind review :)

Nir G.
12/2017
5.0
chimney sweep, chimney repair
  + 0 more
The service itself was totally fine. The company needs to be more responsive to emails (in order to set up the appointment).
Description of Work: Chimney sweep and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Certified Chimney Service Inc
Thank you for your kind review :)

Maura S.
10/2017
5.0
chimney sweep
  + -1 more
Benny and his associate were professional and courteous. they took extra care to make sure not to get anything dirty. so rare to find polite people these days and both were very polite. did a beautiful and super clean job - bravo!
Description of Work: chimney sweeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Certified Chimney Service Inc
Thank you very much for your review :) Jeanette

Shaun M.
09/2017
4.0
masonry, chimney caps, chimney repair
  + 1 more
The price was good and they did a quick job on the chimney cap. They also noted that I needed new piping as part of the chimney system and replaced it as a throw in. The crack required additional materials which they had to come back to do. The coming back part required me to call to remind them, but they eventually came and finished the patching. They did a good job. Would certainly recommend them.
Description of Work: I needed a Chimney cap and a chimney crack repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Elizabeth B.
08/2017
5.0
chimney repair
  + -1 more
I have my burner serviced yearly. For the past two years the service guy that came home told me my chimney was a wreck, we needed a new one etc. etc. He set me in a panic and recommended someone who I called the first year and they were awful. Tried to scare me into getting repairs done and were quite rude when I said I wanted more estimates from other companies. This year, I decided to take matters into my own hands and I looked on Angie's list and found Certified Chimney. From start to finish this company was informative and comforting (yes comforting, home repair sometimes is nerve wrecking.) Charles and his son Dylan showed up to my home, greeted me with a smile, hand shake and a business card. Charles inspected my liner and told me that my chimney was perfect !!! Can we talk about an honest guy???!!! He could have lied to me, took my money and STILL got a good review. But he was honest. Told me we didn't need any work at all. I would recommend them to anyone who needed help with their chimneys. Chimney companies have a bad rap and it's nice to find a diamond in the rough. The oil companies on the other hand, well, that's a story for another day. Thank you so much !
Description of Work: Estimate of chimney liner

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
06/2017
5.0
chimney repair
  + -1 more
Excellent communication from the start to the finish.. Hats off to Certified Chimney for hiring such attentive employees like Joe and Tommy.. They truly applied their knowledge to my concerns... There was no charge for this service.
Description of Work: A+ in service, professionalism, neatness.... This is the second time that I have used Certified Chimney.. The First time was to have a stainless steel liner installed and repair my chimney for broken bricks...back in October, 2015.. I wrote a review back then, praising this company. Now, I called to have them inspect my cracked putty around the inside portion of the flue from the gas heating unit. They came on time as scheduled, Joe, who explained in detailed that the bricks were secure and no gas could escape from the unit and reassuring me the liner is added protection, made me feel safe for Carbon monoxide. Joe than applied putty in the cracked area just to give me more piece of mind.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carin C.
04/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Went perfectly. Fast neat work done.
Description of Work: we have a heatilator fireplace and the chimney was falling prey to squirrels they made a new cap and cleaned all the ashes as well as a nest. Also they found and showed my husband our chimney for our heat and that is over 65 years old and they lined it with new lining and a new cap. They treated us with respect and are in the neighborhood so we feel very confident that things were done right. Also gave us a lifetime quarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita T.
03/2017
5.0
chimney repair
  + -1 more
He was fine. Would recommend them, every worker was fine.
Description of Work: They replaced chimney cap and pointed the brick and mortar on chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

1600 N Ocean Ave, Holtsville, NY 11742

https://www.certifiedchimneyny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
HIC.0643826
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Gutter Cleaning,
Dryer Vent Cleaning,
Roofing

FAQ

Certified Chimney Service Inc is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Certified Chimney Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Certified Chimney Service Inc offers free project estimates.
No, Certified Chimney Service Inc does not offer eco-friendly accreditations.
No, Certified Chimney Service Inc does not offer a senior discount.
Yes, Certified Chimney Service Inc offers emergency services.
Yes, Certified Chimney Service Inc offers warranties.
Certified Chimney Service Inc offers the following services: Oil & Gas Heating System Chimney Flues Cleaning, Wood & Gas Fireplace Services, Chimney Caps Masonry Repairs Chimney Rebuilds, Inspections, Certifications.

Contact information

1600 N Ocean Ave, Holtsville, NY 11742

https://www.certifiedchimneyny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day