John was very prompt in responding to my call and letting me know how much the service would cost. He did not try to push any additional services, even ones where I suggested he may want to have a look and let me know if I needed something extra done. All in all, he performed the job that needed to be done promptly and at a good price. I would recommend his services to others.
Description of Work: Replace/reinstall chimney cap
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald K.
09/2017
5.0
chimney sweep
+ -1 more
very well.
Description of Work: Pellet stove chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Jinesh S.
05/2017
5.0
chimney caps
+ -1 more
John was great to work with and did a good job.
Description of Work: Installed a new cap for furnace and wire mesh for chimney cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lisa C.
11/2016
5.0
chimney sweep
+ -1 more
John showed up about 45 minutes after I called him! We were so happy as it was peak season and other companies could not book us for 8-10 weeks.
Description of Work: Flames and sparks were shooting out of the top of our chimney flue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
brendon M.
10/2016
5.0
chimney sweep
+ -1 more
Finally hit the jackpot!
Description of Work: chimney sweeping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Vincent S.
08/2016
1.0
chimney sweep, gutter cleaning
+ 0 more
Royal Chimney and Gutter Service/ John Lindsay never showed up. After scheduling the date days in advance, I ended up waiting at home all day for John to show up. He was supposed to show up first thing Monday morning. I spoke with him that morning and he told he had a hold up and was planning on coming between 11-2. I cancelled all my plans and stayed home to wait for John. It was not until 4pm and after repeated phone calls and texts, John let me know via text "not today". When I told him that I was disappointed and to cancel the service, he smugly replied via text, "oh well." Buyer beware... if you are looking for prompt, professional service - look elsewhere!
Description of Work: Chimney cleaning and gutter repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Steven W.
05/2016
5.0
chimney repair
+ -1 more
My husband and I moved into a fairly old house and wanted to have our chimney and fireplace checked out before we use them later in the winter. John called me back shortly after I left him a voicemail, and he came over the next day to check things out. He didn't charge us for the evaluation (most other providers do). He definitely knows this stuff inside and out, and he also told us that everything was in good shape and that we didn't even need it cleaned, saying that he only cleans dirty chimneys. I really appreciated his honesty and knowledge on the subject, and we'll definitely be calling him in the future once it's time to have our chimney cleaned.
Description of Work: Checked our chimney/fireplace to see if repairs/cleaning were needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Noelle B.
01/2016
5.0
chimney sweep, fireplaces
+ 0 more
He answered the phone on first try, made appointment for later that morning. Texted me when he was 15 minutes away. He was very honest and told me that the fireplace didn't need cleaning. I wanted to be reassured. I would highly recommend. Very nice and honest.
Description of Work: John checked my fireplace to see if it needed to be swept.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Joan G.
10/2015
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
I called, he answered, after conversation he asked me to text him the address. He texted me when he was 20 minutes out. Very pleasant- professional-I would definitely use him in a couple of years as he suggested.
Description of Work: John came promptly. Checked the flues and told me the chimneys did not need cleaning. He noticed a missing chimney cap on one flue. After going on the roof he said the flue had been sealed off and did not need a cap. When he was ready to leave he asked for a $25 fee. I was glad to provide as he saved me hundreds of dollars.
John was very thorough and helpful. He came out on a Saturday to look at everything (on very short notice) and came back on Sunday to do the sweep and fix our cap. He is very honest and didn't make us do any unnecessary sweeps or replace our chimney cap that was damaged. He fixed the chimney cap instead, saving us money. He even replaced our broken light bulb in our flood light as he was up on the roof anyhow. He showed up when he said he would and notified us via text when he was on his way. Great communication. He cleaned up after he was done. I highly recommend Royal Chimney.
Description of Work: John inspected 3 fireplaces and chimneys. He recommended sweeping/cleaning one fireplace and chimney, and repaired our chimney cap and waterproofed our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Shelley L.
07/2015
5.0
chimney sweep
+ -1 more
We called him once every year and this is the third year we had him. He is knowledgeable about wood stoves and chimney and does a good job.
Description of Work: He cleaned the chimney and vacuumed the inside of the wood stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Royal Chimney & Gutter Service
Thank you mrs.[Member name],its my pleasure to service your chimney
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Caps,
Chimney Repair,
Fireplaces,
Gutter Cleaning,
Roof Ice/Snow Removal,
Masonry,
Gutters
FAQ
Royal Chimney & Gutter Service is currently rated 4.9 overall out of 5.
Sunday: 8:30 AM - 10:00 PM
Monday: 8:30 AM - 10:00 PM
Tuesday: 8:30 AM - 10:00 PM
Wednesday: 8:30 AM - 10:00 PM
Thursday: 8:30 AM - 10:00 PM
Friday: 8:30 AM - 10:00 PM
Saturday: 8:30 AM - 10:00 PM
Royal Chimney & Gutter Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Royal Chimney & Gutter Service offers free project estimates.
No, Royal Chimney & Gutter Service does not offer eco-friendly accreditations.
Yes, Royal Chimney & Gutter Service offers a 10% senior discount.
Yes, Royal Chimney & Gutter Service offers emergency services.
Yes, Royal Chimney & Gutter Service offers warranties.
Royal Chimney & Gutter Service offers the following services: Chimney & Gutter Services.