With over 40 years of experience, Fred A. Cook Jr. is your solution for all you septic cleaning and pump out needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. Satisfaction guaranteed!
I get that this time of year they do get busy, but that is still no reason to overbook appointments. I was told that they would be there between 1-4 pm on the scheduled date, but after a phone and 2 returned calls we finally received service after 5:30 pm. It should be considered that we, the customer, have schedules also. But thank you for your professional service and passing on your information to help us keep our systems working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
3.5
Yes, I recommend this pro
Steve B.
05/2020
4.0
If you can't locate the sceptic cap call your town building dept for a copy of the "as built" schematic for your home. It will save you money and speed the cleaning process.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$305
Michael B.
05/2020
5.0
Work done well and lawn above tank left in good shape.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$400
Joseph C.
05/2020
5.0
This was my first experience with Fred A Cook and it was a stress less experience it started with a pleasant response when getting an appointment to the professional work completed
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul L.
04/2020
5.0
I had to find a new septic company due to my old one being sold off and jacking up prices. After a little searching, I found Fred A. Cook Jr. and I was extremely happy. Professional staff from start to finish. Price was right on point. However, I would have liked if I received a little bit of a break because my tank was practically empty. Definitely recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Julia L.
04/2020
5.0
Very easy to schedule with efficient service. Will hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
11/2019
5.0
Nice job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sandra G.
09/2019
5.0
Odie was extremely personable and cleaned the tank completely unlike the last septic tank company I hired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$330
Brenda K.
09/2019
5.0
They did a wonderful job. The drain was clogged and he did a great job, drained all three pipes. Very dedicated!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara A.
07/2019
5.0
The whole process from making the appointment to having it completed was all within less than a week highly recommend
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
priscilla D.
07/2019
5.0
All my contact with Cook was extremely cordial. The lady on the phone was pleasant and informative and helpful. I would rate this company all A`s!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$300
cindy c.
06/2019
5.0
Great Job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$295
Vincent G.
12/2018
5.0
Got in touch with me immediately, scheduled a date to work around my schedule and the price was super reasonable. They gave me a window between 8 am and 12 PM and they came around 9:15 AM, which was great! The professional was super nice, and found my septic tank easily (even though I didn't know where it was since it was our first year in the house). A+ service and price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$295
Samantha R.
12/2018
2.0
Communication among company personnel and to the customer was disorganized. Requested a receipt and proof of work, did not receive but was charged immediately.
Rating Category
Rating out of 5
quality
1.5
value
3.0
responsiveness
2.0
Yes, I recommend this pro
Fanny C.
09/2018
5.0
Hi, Everything was overflowing due to a plugged pipe under the house and needed the snake to be runned between house and sceptic tank. I called them at 11.30 am and they came by 5.30 pm. They were very knowledgeable and efficient and they found the issue. I will definitely recommend them and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$268
Christine K.
04/2018
4.5
There were very efficient , on time and they were more than their competitors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$370
Dominique L.
04/2018
5.0
Came within 2 hours of calling them for an emergency septic cleaning due to overflow. They were quick, knowledgeable and informative. Will be using again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph s.
02/2018
5.0
I could not possibly be happier with the service provided. They were EARLY and efficient. The 2 gentleman were absolute professionals and extremely helpful with all of my questions and the service. They were clean and courteous. i will definitely be using this company again and I would recommend them to anyone!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$290
Maicon P.
01/2018
5.0
Very professional and done the job at the same day,