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ALLEN CARPET & FLOORS

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

For more than forty years, Allen Carpet & Flooring has been the name you have known for all your flooring, providing outstanding value, selection and service. Whether it's Carpet, Area Rugs, Hardwood, Laminate or Vinyl flooring for your home or office. Allen Carpet & Flooring design consultants have the expertise to match the right flooring product that complements your style and budget.

Services we offer

CARPETS, AREA RUGS, VINYL, TILE, MEDALLIONS & BORDERS, LAMINATED WOOD FLOORS, HARDWOOD FLOORS, PARQUET FLOORS, FORMICA, WINDOW TREATMENTS, WOOL PRINTS, FLORALS, SAXONY, VELVET, BERBER, SISAL, SCULPTURE, PIN DOTS, DRAPES, SHADES, BLINDS, SHUTTERS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
21%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.1
responsiveness
4.6
punctuality
4.4
Showing 1-14 of 14 reviews

J P.
09/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Bought and laid new carpet 2 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen M.
10/2013
4.0
flooring contractor, hardwood floor
  + 0 more
Owner was terrific. 3 workers. One quiet, one rough around the edges but polite to your face, and one who couldn't seem to get off his cell phone and made several mistakes that we the home owner caught. Luckily in time to have them fixed. Last day of job he made a mistake and had to re do a door saddle in a hurry..It looked bad and I spent some time cleaning it up.
Description of Work: Sold and installed hardwood floors

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$11,000

Carol B.
07/2012
5.0
carpet installation, flooring contractor
  + 0 more
No hitches - carpet looks great.
Description of Work: Selection, measurement and installation of bedroom carpet.Sales person listened to what I needed, both in quality and price, and selected the perfect carpet for our needs. Installation was done when promised, and done with professionalism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Harry Z.
06/2012
1.0
carpet installation
  + -1 more
Horrible customer service. I called several times to speak to the manager Danny and every time they told me he's busy with another customer and will call me back rights away. Danny never called me back. This was my first time and last time using this company!!!!
Description of Work: Company never called me for an installation date . I had to call them to see what day they were coming. They didn't even provide me with a time. Called manager and left messages, no response. Will cancel my order with them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Daniel O.
04/2012
5.0
flooring contractor
  + -1 more
they were great to work with
Description of Work: purchaced wood flooring ,had local contractor install it

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Karen M.
09/2011
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Excellent job. This was the third installation from Allen-previous hardwood floors. Each time, they were knowledgeable, courteous and professional.
Description of Work: Had carpet installed in a large family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Vicki B.
09/2011
5.0
flooring contractor
  + -1 more
They did a good job helping me choose the right thing and the installers were efficient and friendly.
Description of Work: Bought carpet from them which they installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Karen M.
07/2010
5.0
flooring contractor, hardwood floor
  + 0 more
They were quiet, efficient, and arrived promptly. They cleaned up and installed a great product.
Description of Work: I had carpeting ripped up and new, pre-finished flooring put down in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Wendy M.
06/2010
5.0
flooring contractor
  + -1 more
The overall job was terrific!
Description of Work: Stair runner and hallway runner installed and mitered border. They did a terrific job! The price was competitive, the service very professional and the job looks beautiful!! They are all about customer service. The owner even called to follow up with how the job was .....Don't bother going anywhere else...they are a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

REGINA K.
02/2006
2.0
flooring contractor
  + -1 more
WHEN THEY DID THE PATCH ON THE JOINTS OF THE CERAMIC TILE BEFORE INSTALLING THE LINOLEUM, THEY DIDN'T LEVEL IT OUT. WHEN THEY LAID THE LINOLEUM, THERE WERE BUMPS. I ASKED THE GUY ABOUT IT BEFORE HE LEFT, AND HE SAID IT WOULD GO DOWN. IT NEVER DID. WE ARE DISCUSSING HOW THEY CAN COMPENSATE US FOR THE FLOOR.
Description of Work: THEY INSTALLED LINOLEUM AND TREATED THE TILE THAT IT COVERED.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,300

02/2006
4.0
flooring contractor
  + -1 more
OVERALL IT WAS SATISFACTORY. IT'S TOUGH TO GET AN A. BUT THE GUYS CAME ON TIME. THEY WERE FAIRLY CLEAN. THEY DID A FAIRLY GOOD JOB. THEIR SALES STAFF WAS VERY RECEPTIVE TO WHAT WE WERE ASKING AND VERY INFORMATIVE. THEY WERE ABLE TO PUT THE FLOOR DOWN IN THE TIME FRAME WE WERE LOOKING AT.
Description of Work: THEY PUT DOWN PERGO FLOORING. IT'S A WOOD TYPE OF FLOORING THAT LOOKS LIKE HARDWOOD. THEY PUT IT IN THE LIVING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
5.0
carpet installation
  + -1 more
THE SALESMAN WAS VERY HELPFUL AND KNOWLEDGEABLE. THEY CAME WHEN THEY SAID THEY WOULD. THEY WERE VERY PUNCTUAL AND PROFESSIONAL. THEY LEFT THE ROOM LOOKING VERY NICE. THEY EVEN PUT THE FURNITURE BACK.
Description of Work: THEY REMOVED AN OLD CARPET AND PUT IN NEW WALL TO WALL CARPET OVER PADDING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

ITA M.
11/2005
5.0
hardwood floor
  + -1 more
THEY WERE VERY EFFICIENT AND I WAS VERY HAPPY WITH THE RESULTS. THE TWO MEN WHO DID THE INSTALLATION WERE VERY HELPFUL AND WELL GROOMED IN THEIR CRAFT.
Description of Work: DELIVERY AND INSTALLATION OF LAMINATED WOOD FLOORING PLUS REMOVAL OF OLD CARPET AND TILES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

PAM A.
10/2005
4.0
carpet installation, flooring contractor
  + 0 more
THEY WERE VERY ACCOMMODATING IN LETTING US TAKE SAMPLES HOME OVERNIGHT TO MAKE CHOICES. ALSO, WHEN PROBLEM OCCURRED WITH CONTRACTORS, THEY WERE VERY RESPONSIVE IN GETTING IT FIXED.
Description of Work: CARPETING FOR REMODELING OF BEDROOM AND LINOLEUM FLOORING FOR REMODELING OF MAIN BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

    Contact information

    3063 E Main St, Mohegan Lake, NY 10547

    http://www.allencarpet.com

    Service hours

    Sunday:
    11:00 AM - 5:00 AM
    Monday:
    9:30 AM - 9:00 AM
    Tuesday:
    9:30 AM - 9:00 AM
    Wednesday:
    9:30 AM - 9:00 AM
    Thursday:
    9:30 AM - 9:00 AM
    Friday:
    9:30 AM - 9:00 AM
    Saturday:
    9:30 AM - 6:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Window Treatments,
    General Remodeling,
    Ceramic Tile

    FAQ

    ALLEN CARPET & FLOORS is currently rated 4.5 overall out of 5.

    Sunday: 11:00 AM - 5:00 AM

    Monday: 9:30 AM - 9:00 AM

    Tuesday: 9:30 AM - 9:00 AM

    Wednesday: 9:30 AM - 9:00 AM

    Thursday: 9:30 AM - 9:00 AM

    Friday: 9:30 AM - 9:00 AM

    Saturday: 9:30 AM - 6:00 AM

    ALLEN CARPET & FLOORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ALLEN CARPET & FLOORS offers free project estimates.
    No, ALLEN CARPET & FLOORS does not offer eco-friendly accreditations.
    No, ALLEN CARPET & FLOORS does not offer a senior discount.
    No, ALLEN CARPET & FLOORS does not offer emergency services.
    Yes, ALLEN CARPET & FLOORS offers warranties.
    ALLEN CARPET & FLOORS offers the following services: CARPETS, AREA RUGS, VINYL, TILE, MEDALLIONS & BORDERS, LAMINATED WOOD FLOORS, HARDWOOD FLOORS, PARQUET FLOORS, FORMICA, WINDOW TREATMENTS, WOOL PRINTS, FLORALS, SAXONY, VELVET, BERBER, SISAL, SCULPTURE, PIN DOTS, DRAPES, SHADES, BLINDS, SHUTTERS

    Contact information

    3063 E Main St, Mohegan Lake, NY 10547

    http://www.allencarpet.com

    Service hours

    Sunday:
    11:00 AM - 5:00 AM
    Monday:
    9:30 AM - 9:00 AM
    Tuesday:
    9:30 AM - 9:00 AM
    Wednesday:
    9:30 AM - 9:00 AM
    Thursday:
    9:30 AM - 9:00 AM
    Friday:
    9:30 AM - 9:00 AM
    Saturday:
    9:30 AM - 6:00 AM