I hired them because the price was good for what I thought would be done. I assumed that because they were removing the equipment so the framing could start, I would just have them do the whole job. The quote they gave me to finish the job was so rediculous there was no way I would hire them to finish, no negotiation with price either. I noticed in the second quote there was work included that I thought was included in the first contract. Silly me, now I realized that I paid way too much for the first job just to remove the unit. Money hungry company stay away! They were $4000 higher than my highest quote for the same job rediculous
Description of Work: Needed to relocate air handler due to construction project. Needed to be removed and then reinstalled in a new location after the build.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
Lewis G.
06/2015
2.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: First service was fine. I then signed an annual contract. During the first month I made 2 attempts to schedule service appointments. Air Ideal cancelled both appointments because they were too busy. After one month I asked for a refund. They withheld 25% of the cost of the contract
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Ronny E.
08/2010
2.0
heating & air conditioning/hvac
 + -1 more
I have stopped using them now since I was not satisfied with them this time. I don?t think that their customer service was great. The last time they came by I was not in the apartment but somebody else who was at home witnessed their work and thought that the person who came to do the work was not confident. I have been having continuous problems with the AC system in spite of their servicing, and the unit has problems every few months. So I have decided to stop using the.
Description of Work: We used Air Ideal Inc this May. We have been using them since 2007. We have a contract with them. They perform regular maintenance, check up, and repairs when needed.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$500
John O.
09/2007
5.0
heating & air conditioning/hvac
 + -1 more
They were very neat and courteous. They worked efficiently and with excellent workmanship. To date, the system has performed flawlessly and they even fixed problems that existed in some of our old ductwork so that we have proper airflow in all rooms. We dealt directly with the owner who was professional and very knowledgeable. I would recommend them highly and have already done so.
Description of Work: They replaced two heating and AC systems for us that were approximately 20 years old with new high efficiency systems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
01/2006
1.0
heating & air conditioning/hvac
 + -1 more
THE QUALITY OF THE SERVICES THEY PROVIDED ME WAS POOR. THEY WERE NOT VERY PROFESSIONAL AND THEY SHOWED UP LATE. I WOULD NOT RECOMMEND THEM TO ANYONE NEEDING A NEW FURNACE OR AIR CONDITIONER.
Description of Work: THEY INSTALLED A NEW HEATING & COOLING SYSTEM.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
01/2006
5.0
heating & air conditioning/hvac
 + -1 more
THEY COME FOR AIR CONDITIONING OR HEATING WORK WHEN THEY ARE NEEDED. SOMETIMES. I SEE THEM, AND WHATEVER THEY DO WORKS VERY WELL SO I HAVE NO COMPLAINTS AFTER THEY ARRIVE.
Description of Work: THEY SERVICE THE A/C UNIT TWICE A YEAR. A NEW ONE WAS INSTALLED RECENTLY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
AIR IDEAL INC is currently rated 2.8 overall out of 5.
Monday: 7:00 AM - 6:00 AM
Tuesday: 7:00 AM - 6:00 AM
Wednesday: 7:00 AM - 6:00 AM
Thursday: 7:00 AM - 6:00 AM
Friday: 7:00 AM - 6:00 AM
Saturday: 7:00 AM - 6:00 AM
AIR IDEAL INC accepts the following forms of payment: Discover,MasterCard,Visa
No, AIR IDEAL INC does not offer free project estimates.
No, AIR IDEAL INC does not offer eco-friendly accreditations.
No, AIR IDEAL INC does not offer a senior discount.
No, AIR IDEAL INC does not offer emergency services.