J S Appliance

We had our refrigerator and freeze repaired and gentleman was very friendly and did amazing job fixing it. Unfortunately, I backed my car into their work vehicle. I felt very bad for this accident. Despite the mishap the serviceman completed the repair very professionally. Highly recommend, they are highly committed and A1 business!

The tech Came and checked out the refrigerator we took apart the freezer the check the coils up there and they were excellent they went into the refrigerator part and took apart the control for the coldness and found out the pot was bad he said he’ll be approximately three weeks because it was back ordered three days later I get a phone call from the office and they told me my part was in and Roger attack came back put it in a 24 hours in the fridge is working perfect I want to thank you the ladies in the office for finding the part and Roger to come back and did the job very well thank you again.

they were prompt, got a quick appt, polite, honest and job well done!

Got JS Appliance off Angie’s List. Called to re-secure a loose oven handle, on an 18 year old stove, that had become very loose, and whose screws were hidden within the door, so no easy access to tighten. Appointment was set up for the next day, and received a call in the morning that service would be in the afternoon. I later received another call in the afternoon, stating the service technician was on his way. Jeff arrived and did a great job of disassembling the oven door, re-securing the handle, and then reassembling and attaching, the oven door back on the stove. Jeff was polite, professional, neat, and proficient. I would definitely call to use again.

Installed a new part and seems to working fine

part came in 2 days Jeff was great price was a lot less then I thought would us js appiances repair again

They were on time, courteous and well worth the price.

They replace the heating element and cleaned the dryer vent.

Mike of JS ddi a great job and was on time and professional. I would like to Thank Mike for his time and help with Our Samsung dishwasher. He could not find the issue but he did give us some pointer on what the real problem could have been.

The repairmen (Jeff) was great. I had a set appointment for late in the afternoon. He called me first thing to give me an estimated time of arrival. The company called when he was in his way, and arrived in that time frame. He repaired my refrigerator, taking the time to explain everything he did as well as what failed and needed to be replaced. His prices were very fair & would have them back and highly recommend

The dryer was making a weird rumbling sound after it stopped (apparently the blower blades kept spinning even after dryer stopped moving because the part was stripped). He knew immediately what was wrong and had the part on the truck. He had to take the entire Dryer apart to replace the part. It took about an hour all together. Price was well below the cost of a new dryer. The part is not expensive but the dryer has to be disassembled to get to it so the majority of the cost is labor and well within line of what any other repair service company would have charged. Overall they were on time, very professional, courteous and able to repair the dryer immediately.

Our two year old GE electric dryer ( no longer under warranty) suddenly stopped working in June in 2015. Our circuit breaker and outlet were fine so we envisioned a very expensive repair even though our dryer was fairly new. We called J&S Appliance Repair from Angie's list because of the excellent rating it received and were very pleased that the repairman quickly identified and solved the problem. He found that one of the dials on the dryer had a hairline crack and switched dials to see if that could have caused the problem. Our dryer immediately started after the dials were switched and has been problem free ever since. We received excellent service from J&S Appliance Repair and would definitely use them again as well as recommend them to friends.

This company has been to my house before to fix my oven and instead of charging me an arm and leg they said it would be more cost effective to replace it. I really appreciated the honesty.

The service tech told me that the $ to fix my refrigerator was not worth it. He gave me an estimate of the work but mentioned that the issue would most likely happen again and the unit was poorly designed and later models fixed the issue. He suggested that I clean up the puddle of water that formed in the unit and when something broke to consider replacing the unit. He did fix the ice maker door on that refrigerator and completely fixed a unit I have in the garage that he installed a heater so the drain pipe would not freeze. He also gave me some advice on how to care for the units. Overall I felt that I got excellent service, work was done correctly and the service tech was excellent. I had two people at my house the first was amazing and the second was good.

Very responsive - called in morning the Tech arrived in afternoon, had part on truck. Cautious and attentive about moving refrigerator on my wood floor. Will continue to gamble without service contracts on appliances (too costly) and use JS for repairs - my only gripe is the manufacturer warranties the part for just 90 days (GE). Hopefully I can get more life out of this motherboard.

This story is a little long, so bear with me. Bottom line - JS Appliance came to the house 6 times attempting to fix the two freezer problems. The ice maker problem was fixed after visit 5 at a higher price than was specified. The second problem was never fixed. We gave up hope that JS could fix the freezer without significant additional costs and time and bought a new refrigerator. A little more detail. We called JS in for an estimate to fix the 2 freezer problems. JS stated the problem with the ice maker was that the input line filling the ice maker was misaligned. The stated cause for the frost in the freezer was that the door wasn’t sealing properly due to bad door tracks, which would need to be replaced. Estimated price for the repair - $550. After the JS repairman (Jeff) left, my wife and I discussed our options. We could either fix our current 7 year old refrigerator for $550 or buy a new, equivalent one for about $1300. Although a close call, we had been happy with our refrigerator and decided to get it fixed. But first, I asked Jeff for an assurance that the problems would indeed be addressed for the stated repair price. I didn’t want him to come back later and say that it would cost additional money to fix these problems. He said that he was not offering any kind of warranty on the refrigerator (which I wasn’t looking for), but that the two existing problems would be fixed for that price. So, we went ahead with the repair. The freezer door tracks were replaced and the ice maker alignment issue addressed. After a day, it was clear that neither problem was fixed. We still did not have a working ice maker and we still had frost in the freezer even after a full defrosting. Jeff and his helper came back, realigned the door tracks and unfroze the ice maker line. A few ice cubes got made, but then the same two issues. We called them back again, but after they left, we continued to have the same two problems. The 5th time in, Jeff said that the cause of the ice maker problem must be a leaking valve and that the valve would have to be replaced. And he said that he would install it for free, but that we would have to pay for the valve (about $60). At that point, I reminded him that I had asked him if the problems would be addressed for the estimated price and that he had agreed that they would. He said that he could not have been expected to foresee additional problems that were not obvious to him at the time of the diagnosis. As an engineer myself, I have some sympathy for the difficulties in diagnosing problems. But that is exactly the reason I asked him for the guarantee. If we thought there might be additional costs, we might have decided to go with a new refrigerator and not repair the old one. I could not get Jeff to live up to his verbal guarantee on this issue. His offer remained that he could only continue on if we continued to pay for parts. So, we reluctantly agreed to pay for the new water valve. And it did, in fact, fix the problem with the ice maker. But the second problem remained - the freezer continued to frost and the refrigerator never cycled off. Jeff came back for that one and said that we needed to replace the gasket on the freezer door. I asked him if there was any way to confirm that air was leaking in through the gasket. He said no. Cost for the gasket - $115. With no guarantee that this new repair would fix the problem and little confidence left in Jeff’s diagnostic abilities, we gave up on repairing our refrigerator and went out and bought a new one. It works wonderfully and we are trying to forget about our missing $600 and all of the aggravation. And if the new refrigerator ever fails, we won’t be calling JS Appliance for a repair.

It went excellent! After Angie's List recommended them, I noticed that I have used them a number of times years ago.

The tech arrived on time and knew just what to do. I found the price high but I think that my annoyance is with GE for making such a klunky piece of equipment. The good new is that GE is selling their appliance business and will focus on aircraft engines and the like. Nothing as complex as ice makers.

I call JS Appliance this morning at 8 AM this morning, explained my problem. The gentleman asked if they could come out today and I said fine. He told me he would call me back within the hour with a approx time. He called me back at 9 AM and told me someone would be out between 10 and 12. There would be a $50.00 service charge which I would not be charged if I did the repair. The tech arrived at around 11 he was polite, professional and got right to the situation. He told me what the problem was and what he would do to fix it, he also advised adding a heater extension to the defrost drain, so this would not happen again. He quoted me a price which I thought was fair and reasonable and I told him to go ahead with the repair He was finished in about 45 minutes...I was very pleased and happy with the out come and would not hesitate to recommend him to anyone and would definitely call him again.

I am super impressed by the service I got from JS Appliance and I will definitely be using them again for all my large appliance repairs in the future. My dryer broke this weekend so as soon as I woke up this morning I turned to Angie's list to find a dryer repairman. I'm so glad I chose JS! As soon as I called I spoke to a friendly person who scheduled me in for today,even though I have to go out this afternoon. He managed to work things so that he could come before I had to go out. He came, fixed my dryer quickly and with good cheer and now I have a working dryer before lunch on the same day I first called in for a repair! There is absolutely no way that service can be bettered. Lovely people, quality work and so prompt!

Easy to make an appointment, the technician was professional, had all the parts necessary in his truck and had. My dishwasher running like new!

JS Appliance arrived to our home a few minutes before our appointment, which we liked, assessed the problem very quickly, talked to us about what we needed and then took out the "book of bad news". Which sounds like a bad thing-but it's not-it tells you the amount you will have be spending (which helps you to make the decision on whether you proceed). If you have them do the repair they waive the visit fee. He had the part we needed on the truck, did the repair and that was that. Very efficient, professional and nice person to deal with. Most importantly it was done right!

Everything went fine, no problems.

All went smoothly, tech had required part on hand. Dryer now works as well as ever. --JM

I was called back in a timely fashion and appointment was for the next day even though I was out of their local area. Mike called when he was on his way and arrived promptly. Washing machine had stopped agitating and spinning. It needed a part. Repair was done quickly and efficiently. In comparison to replacing the machine, the cost was reasonable.