Description of Work: called or emailed 3x never got a response. maybe my job was not big enough
Rating Category
Rating out of 5
responsiveness
1.0
Jose C.
07/2015
5.0
plumbing
+ -1 more
They found the issue and repaired it well.
Description of Work: Frozen pipe fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Beverly M.
04/2015
5.0
plumbing
+ -1 more
He was prompt, courteous and the technicians were very well educated and knowledgeable. He installed my heating system when I build my house.
Description of Work: I use Steve Dodd to service on my boiler and made it efficient for the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tina G.
02/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Steve Dodd and his team arrived promptly and got right to work. They installed a washing machine hook-up, utility sink, dryer vent, and fixed a bad pipe connection. Things went very smoothly, everyone was friendly, and everything was cleaned up when they were done. When we first contacted several people for getting quotes on having the work done, he was recommended to us by a gentleman from Orange & Rockland Power that had come out to our house to check for a small gas leak. Mr. Dodd was easy to get ahold of and promptly returned my calls and emails. Of all the quotes we got, he was the best. He explained everything he would be charging for, how long it would take, and what we would need to do and supply. Though we had gotten his quote about three months before we had the work done, he didn't raise his estimate on us. We are VERY happy with his work and would not hesitate to call him again for services or recommend him to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Elizabeth F.
10/2014
5.0
plumbing
+ -1 more
Steve is professional, honest, and his rates are reasonable. The crew were efficient and knowledgeable. Steve is my go-to plumber, and is also recommended by all my neighbors. Excellent job.
Description of Work: Recently bought an old house. Steve's crew Installed gas lines for stove and dryer, and unclogged main drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Susan A.
09/2014
5.0
plumbing
+ -1 more
I had used him previously at another house before we moved to the house we're currently in. The washing machine started leaking and it was on the garage. He came right away and also fixed it right away. We had a flood over there too. He was very good. He's prompt and very professional. His crew are very professional and they seemed to know their job. He was always right on time. I plan on using him again in the new house, he's going to replace the faucet and a couple of flaws there.
Description of Work: I had him come this summer for a shower install for us up there. Replace the old one with the new one. He also put in a vanity so he came 2 times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
David G.
09/2013
5.0
plumbing
+ -1 more
Very good service. He was there promptly for the stages of a kitchen remodel and he and his crew were very pleasant and efficient.
Description of Work: Reroute plumbing lines. Connect new sink and dishwasher. Reroute gas line for stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
John R.
09/2012
4.0
plumbing
+ -1 more
He is very honest, and does good work; but he is hard to get ahold of.
Description of Work: He fixed a leaky shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy W.
02/2012
5.0
plumbing
+ -1 more
The guys were on time and they were very efficient and professional. I will call them again if I need more work done.
Description of Work: My dryer had to be moved from it's current spot in order to fit a new freezer in my laundry room. The gas line had to be moved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carole M.
09/2011
1.0
plumbing
+ -1 more
He was going to get back to me about the rest of the work. It is now September 7th and I am extremely disappointed in his lack of communication and professionalism. I would have preferred he was honest from the beginning and said he didn't want the job.
Description of Work: I had about 6 different items that had to be done. He said that one of his employees was getting married and it'd take a while to get back to me. I called in April because my toilet was leaking. He came out personally and fixed the leak and also worked on a lever. He installed 2 parts which he charged me $105 for and it didn't fix the problem which I later fixed myself.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rita R.
08/2011
5.0
plumbing
+ -1 more
No problems since then.
Description of Work: Our oil hot water heater kept shutting down, about once a week, and we had to hit the reset button to get it running again. Steve's men(2) came in on time as promised by Steve, who "orchestrated" the service by phone . They cleaned and tuned the heater, changed the nozzle and filter and installed a new ignitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
jesus R.
07/2011
5.0
plumbing
+ -1 more
Excellent work.
Description of Work: My sewer backed up again....I called Steve Dodd and he had a crew at my place within 2 hours...They were very professional and stood with the job until it was all cleared and and fixtures were working properly...Tom & Tyler were excellent...I used them last year for the same problem...I continue to recommend them to all my friends & neighbors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Carole M.
05/2011
4.0
plumbing
+ -1 more
I called several plumbers but he was the only one who showed up. He turned off the water for me but he said he was very busy so he would come back for repairs. That was a long time ago. I had a whole list of problems and he came to look at my toilet and fixed it. The toilet started acting up again so I called back but he said he was too busy. He said I was on his list to have things done but I haven’t heard from him since. I am sure that everyone is busy and that he has to serve his regular customers first, but I am wishy washy about him. He sounded great, he knew what he was talking about, and he knew what was wrong with my plumbing and did it quickly.
Description of Work: I was having a problem with a leaking water filter so I contacted Steve Dodd Plumbing. He turned it off for me.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
jesus R.
01/2011
5.0
plumbing
+ -1 more
overall the job went well and my wife was satisfied with the results..I would surely use him again. I am actually going to consider him to replace the whole sewer pipe for a remodel I have in mind in the future.
Description of Work: My sewer pipe was clog...we called him that morning and the porblem was resolved fairly quickly. He also cleaned up after himself..I think the price was fair but I never had this type of service done so I could not comment whether it was the right price or not. My neighbor thought it was a little high but I was ok with the service and response.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Phillip D.
10/2010
5.0
plumbing
+ -1 more
My realtor asked who I was going to use when I was selling my house and I told her Doddsplumbing and shes said she was going to suggest him. The price was reasonable and cleaned up after themselves. He has a very good reputation
Description of Work: Overall plumbing look through when selling my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James C.
09/2010
5.0
plumbing
+ -1 more
First we called our kitchen contractor who had just installed a new dish washer. That contractor told us the water was coming from outside the house (it had rained very hard the night before) and that our gutters needed to be cleaned out. A gutter guy was brought out and informed us that the gutters were more or less ok. Finally we called Steve Dodd plumbing who came over promptly figured out that the source of the leak was something becoming "uncapped" and fixed the problem immediately. I still can't believe they charged us under a hundred dollars for everything. They have earned my eternal loyality
Description of Work: We had a leak coming through our basement ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
JOSEPH G.
08/2010
4.0
plumbing
+ -1 more
It took them a little while to call me back. Their estimate was a little high so I went with somebody else.
Description of Work: I got an estimate from Steve Dodd Plumbing & Heating to put in new spigots.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$600
Jeanne D.
05/2010
5.0
plumbing
+ -1 more
Just before a predicted heavy snow storm my oil burner began making a strange noise and didn't seem to be working effectively. I called my regular plumber and was told me he couldn't come. I called Steve Dodd Plumbing & Heating, Inc. Mr. Dodd himself called back the same day and assured me he would send out one of his teams to take care of the problem. The men arrived on schedule, checked everything out, then cleaned and serviced my oil burner. The men worked quietly and efficiently and cleaned as they worked. Mr. Dodd checked with me to make sure the burner was working well. I was pleased with the whole experience, especially when I received a quick and courteous response even when I wasn't a regular customer. I am now.
Description of Work: The men checked, cleaned, and serviced my oil furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LYLE G.
12/2008
5.0
plumbing
+ -1 more
It went very well. They gave me an estimate on the phone of between $95-$150, it ended up being $135. They were very generous. I thought that the price was fair. When I made the original call it was just to fix the kitchen faucet, but they also fixed the washing machine problem and looked at a few other things. So really, for the amount of money that I paid, they fixed two things and looked at two things for me.
Description of Work: Steven Dodd Plumbing did a few things for me. The main thing they did was replace a kitchen faucet. I had purchased the new faucet, so they just had to take the old one and put in the new one. I also had them look at my washing machine. The hot and cold water balancing was off. So they cleaned the screen of the hoses and it worked great after that. They also checked out a bathroom sink for me, but we ended up determining that they couldn't fix the faucet, so we had to end up replacing that as well. They even came down and looked at my water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Wyletta B.
09/2008
5.0
plumbing
+ -1 more
He is good. He came right out. There was no problem getting him here. He is certified to work here and he was highly recommended to me by several people.
Description of Work: He totally repaired a toilet for me and also checked out or inspected another bathroom for possible problems. He also did some minor repairs on that one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Heating and Air Conditioning
FAQ
Steve Dodd Plumbing & Heating, Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 AM
Tuesday: 7:00 AM - 5:00 AM
Wednesday: 7:00 AM - 5:00 AM
Thursday: 7:00 AM - 5:00 AM
Friday: 7:00 AM - 5:00 AM
Steve Dodd Plumbing & Heating, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Steve Dodd Plumbing & Heating, Inc does not offer free project estimates.
No, Steve Dodd Plumbing & Heating, Inc does not offer eco-friendly accreditations.
No, Steve Dodd Plumbing & Heating, Inc does not offer a senior discount.
Yes, Steve Dodd Plumbing & Heating, Inc offers emergency services.
No, Steve Dodd Plumbing & Heating, Inc does not offer warranties.
Steve Dodd Plumbing & Heating, Inc offers the following services: Plumbing-Heating-WaterPumps. Residential/Commercial. New Home-Renovations-Bathrooms/Kitchens Boiler Service