Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - custserv@astarheating.com Additional phone - (845) 692-4858.
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial installation, repair of boilers, furnaces, heat pumps, air conditioners, water softeners, RO systems, sterilizers & generators as well as plumbing services
Replaced the boiler (baseboard heat), all the piping to and from the zone valves and hot water heater. Replaced the chimney vent piping on the boiler and hot water heater. |Did an excellent job. The installation was done with quality work and very professional.
Description of Work: I used Astar Heating & Air Conditioning, Inc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,750
Response from Astar Heating & Air Conditioning Inc
Thank you very much for your review. We're glad you were happy with our service team and we look forward to helping you again in the future.
Steven F.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt and courteous as always and quickly reset the whole house system.
Description of Work: The technician successfully troubleshooted error codes on my kohler after the electric company had performed work on my meter due to fluctuation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Astar Heating & Air Conditioning Inc
Thank you for taking the time to provide your positive review. We look forward to helping you again in the future!
Raymond S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have used Astar for years. Find them dependable, on time, reasonably priced and courteous.
Description of Work: Annual boiler/heating maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Astar Heating & Air Conditioning Inc
Thank you so much for your business over the years and also for the positive review. We're glad you were happy with our service and we look forward to helping you again in the future.
Stanley & Adele G.
11/2013
5.0
generator service, heating & air conditioning/hvac
+ 0 more
We are very happy with them, they provide good service but they are pricey. Their communication is good; they came when they said they would come and they cleaned up well after work. They were very mindful of personal property and things like that. They are a professional group.
Description of Work: We had used Astar Heating & Air Conditioning, inc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Astar Heating & Air Conditioning Inc
Thank you for your positive review. My team and I are glad you were happy with our service and we look forward to helping you again in the future.
warren G.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Furnace and Humidifier service. Merv 16 filter. The best most reliable service ALWAYS!!
Description of Work: I used Astar Heating & Air Conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Astar Heating & Air Conditioning Inc
Thanks so much for your positive review. We're glad you were happy with our service team and we look forward to helping you again in the future.
peter O.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were thorough. They did a nice, neat job.
Description of Work: They installed a new boiler and associated plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Astar Heating & Air Conditioning Inc
Thank you so much for your review. So glad you are happy with our service and we look forward to helping you again in the future.
Heather Lee M.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
They voluntarily wear (put on) disposable paper booties over their shoes, to protect the carpet. They put the items moved back in order when they leave. They call to remind of the appointment.
Description of Work: Astar comes for annual maintenance on my Air Conditioner and Heater, they check its working properly (both indoor and outdoor) and replaced the AC filter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Response from Astar Heating & Air Conditioning Inc
Thanks so much for your review. We're glad you were happy with our service and we look forward to helping you again in the future.
SUSAN C.
09/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
From consultation and scheduling to completion my experience with Astar was excellent. When discussing financing and scheduling for the initial walk-through, Jeremy made sure all my questions were addressed. During the walk-through, the installation manager Adam was knowledgeable and experienced and paid attention to detail to make sure he had all the information he needed to provide the best service. The installation crew was great. Rob, Rick and Ron were very professional, courteous and clean. When they were done they left everything as clean as when they arrived. The job was completed as planned and in the time frame they had given in the consultation. The President of Astar, Ed is hands on in all aspects of his company. He makes you feel at ease, is understanding and easy to talk to. He really gets involved. I would definitely recommend Astar to anyone.
Description of Work: Installed new furnace, AC and hot water heater and converted the system from oil to propane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Astar Heating & Air Conditioning Inc
Thank you so much for such a detailed, positive review. It really makes our day when we hear comments like yours. We look forward to helping you again in the future.
SUSAN C.
08/2013
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Great. Greg was truly professional. He explained everything and made sure I understood what he had done.
Description of Work: Re-wired thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Astar Heating & Air Conditioning Inc
Thank you for your positive review. My team and I are glad you were happy with our service and we look forward to helping you again in the future.
Steve E.
08/2013
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
arrived promptly, checked the unit on the ground and attatchments in the attic as well as circuits before determining it was a safety switch in the unit that tripped. he cleaned unit and it was back on in 20 minutes. wearing shoe covers every time he entered the house and extremely helpful.
Description of Work: locate reason why ac unit suddenly stopped
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Eartha B.
07/2013
5.0
water heater repair
+ -1 more
They replace the heater that I had for 10 or 11 years with one that was the same, they allowed me to split my bill, they did the job and they worked with me. Which was good.
Description of Work: I used Astar Heating & Air Conditioning Inc. They do heating, air conditioning, water pump maintenance and stuff like that, and I used them in April to replace my water heater.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Shaun P.
07/2013
4.0
appliance repair, heating & air conditioning/hvac
+ 0 more
1. No long wait for a appointment. 2. Arrived 20 to 30 minutes after 3 hour appointment window. 3. Hard start booster was added into AC unit without me seeing or being told until the work was done. ($225 charge) 4. Service repair guy was courteous and professional. 5. Overall very satisfied the repairs were completed quickly.
Description of Work: 1. Clean and change fitting on condensation pump. 2. Cooled compressor with water. 3. Added hard start booster to compressor.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$600
Jerry S.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
The best experience I have had with any contractor.
Description of Work: Installed central A/C system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Astar Heating & Air Conditioning Inc
Thank you for your kind compliment. My team and I are glad you were happy with the experience and we look forward to helping you again in the future.
Rosemary B.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
John and Scott were very professional, did a great job, reliable they were here everyday they said they would be here
Description of Work: It took them to install central air into our house; our house was difficult to install the A/C because we have an addition added
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Astar Heating & Air Conditioning Inc
Thank you for your kind remarks and positive feedback. My team and I are glad you are happy with our service and we look forward to helping you again in the future.
Ronald C.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very good service, friendly efficient.
Description of Work: Check heating unit. Change air filters. Check clean condenser unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Warren E. M.
05/2013
5.0
generator service
+ -1 more
The owner took personal interest. Made sure everything went as planned. Followed up after with instructions. Then Hurricane Sandy hit. Owner answered phone when I called to answer questions. Generator kicked right in and ran for 3 days straight. You do not get better than that. Astar handled everything from permit to final test. Very good exoerience.
Description of Work: Installed Kohler 20,000 generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Konrad M.
05/2013
5.0
generator service, heating & air conditioning/hvac, water heater repair
+ 1 more
I saw Them a year ago. They were great. They would very reliable. They worked on every thing that wasn't working.
Description of Work: Astar Heating & Air Conditioning, Inc for a repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sean C.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
The total service went extremely efficiently and neatly.
Description of Work: An A/C tune up which included cleaning all external and internal A/C components. Also adjusted balancing as downstairs wasn't cooling off well enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Shelley W.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Astar called 20mins prior to state tech was on his way. greg arrived asked now i was doing, any issues w/ furnacee, 45min. later explained what was done & what needed toning.
Description of Work: Annual maintenance on lennoy boiler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Cara M.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great there was a panel that needed to be replaced. He was very efficient came in located problem ordered part.
Description of Work: Service follow up for heat exchange in one room where new heating was first installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32,000
Randy R.
03/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
The company was very quick to responded valuated the problem, then completed the work timely.
Description of Work: Replaced on-demand water heater with new power vent water heater.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Leslie G.
02/2013
5.0
generator service
+ -1 more
Astar has done three jobs for us, a top of the line regency gas fireplace, an indirect hot water heater and now, the most impressive - a Kohler natural gas whole house automatic generator. All of these are top of the line equipment. The owner, Ed always answers his phone if you ever have a question. Astar is not the cheapest, but there's something to be said for you get what you pay for.
Description of Work: You get what you pay for
Rating Category
Rating out of 5
Yes, I recommend this pro
$14,600
Chemay V.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great Bruce knows whats he doing so basically he in and out quick but accurate. Highly recommend.
Description of Work: Well Bruce was amazing very helpful, pleasant. Furnace service; cleaning and tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
He located the problem with the furnace very quickly. He got the furnace up and running in less than an hour. Because we have been customers for a number of years, and have a maintenance contract with ASTAR, Ed, the owner, declined any payment for his work, saying that "we had been good customers, and he just wanted to see that we were ok!" That, in my opinion, is exceptional customer service! AStar's work is also consistently professional, they always follow up, and are a pleasure to deal with. In the past, they installed a brand new heating system, and upgraded our air conditioning, which have performed well. The problem that we had during the storm was due to an electrical short circuit, not a product defect..
Description of Work: The furnace quit in the middle of a storm. They were having trouble getting trucks out because of the driving conditions, so the owner of the company actually got in his own vehicle, and drove through the bad weather to our home. He said he wasn't going to leave us in the cold!.He obviously was concerned, and he was very reassuring!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher H.
12/2012
5.0
heating & air conditioning/hvac, water heater repair, water softeners
+ 1 more
We called Astar discussed our options with Ed the owner. He then put us in touch with Jeremy who arranged financing options and set up a date to begin the work. The two workmen arrived, introduced themselves (both John) put on paper booties and entered our home. The next week to 10 days was pleasent enough even though we had the two Johns working long days BECAUSE they were polite and very neat. While they were working they never left for the day without cleaning up and letting us know what was done and the plan for the next work day. Very approachable! When they finished the work they made sure we knew how to run the new unit, the best settings for the new thermostat AND they didn't leave a single piece of garbage. We never had to clean up after them and this was with them removing an a/c unit from an attic that had no stairway. I would recommend them for ANY job they do. Since purchasing our home Astar has fixed our a/c problem, replaced our rotten boiler and has put water treatment in place. All done professionally and clean! AND you can reach someone 24 hours a day, 364 days a year. That's right, they close on New Years day! Awesome Company
Description of Work: Astar came to our home and ran tests to determine the proper a/c unit for our home. Once this was done WE decided on a choice of three different sets of units. These choices allowed us to see what was available as far as efficiency, size and prices. once the choice was made the unit AND new ductwork was installed along with a newer thermostat.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Generator,
Fireplaces,
Water Filtration and Softening,
Plumbing,
Electrical,
Gas Logs,
Air Duct Cleaning,
Appliance Repair,
Heating Oil,
Wells and Pumps
FAQ
Astar Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Astar Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Astar Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Astar Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Astar Heating & Air Conditioning Inc offers emergency services.
Yes, Astar Heating & Air Conditioning Inc offers warranties.
Astar Heating & Air Conditioning Inc offers the following services: Residential and commercial installation, repair of boilers, furnaces, heat pumps, air conditioners, water softeners, RO systems, sterilizers & generators as well as plumbing services