Trapper John

Squirrels had gotten into our roof timbers and were scratching around making a racket. Every morning and every evening I could hear them above my bedroom and they were driving me crazy. I decided to contact Trapper John because of his Angie's List recommendations. He figured out where they had entered and put up a one way squirrel door so that when they came out to forage they would not be able to get back in. Sure enough, after a day or two, they all left. John then plugged up the hole. I would recommend his services to anyone who is having problems with invasive wildlife. He was very pleasant and informative about wildlife and other problems he noticed around the property.

John was very professional from the start and very prompt. He arrived at my house, assessed the situation, offered his recommendations and proceeded to implement them. Our "visitors" were gone that evening and John returned several times to inspect job, ensuring everything was ok. He also offered advice/tips on how to avoid this situation again. Would definitely recommend and have to other.

Not good. When I called I got a hesitant hello with no indication of who I'd reached. Wasn't sure I was calling the right place. Thought I woke the man up actually. Explained that I had a non-aggressive and sort of lethargic raccoon on my driveway near the backyard for the last 24 hours. The raccoon seemed a bit dazed and wasn't moving much so I'm worried it has distemper. I was told that the raccoon was probably passing through and wouldn't be staying and probably no one would come for the single raccoon. Due to the limited movement of the raccoon (traveled 10 - 15 ft so far) and it's lethargy I was skeptical that it is just passing (seems more like it would be passing away). Asked how much to remove the one raccoon and was quoted a price of $400 - $600. I found the quote to be exorbitant and asked then how much it costs to remove an attic or garage of raccoons. He said that wasn't my scenario. I replied I was just curious. He said he didn't didn't understand my question. At that point it was clear he didn't want to help me with my raccoon situation and was being coy so I said goodbye and wished him a Happy Thanksgiving (which was the following day). Wish he said he didn't do small jobs up front rather than wasting my time. Also, didn't appreciate him saying nobody would come for the one raccoon. He may be right but doesn't have authority to speak for all raccoon removal services. Overall, the inquiry was a negative experience and the price quoted was extravagant. Trapper John's response is not only antagonistic but indicative of how unpleasant that initial call to him was.

Trapper John is always extremely professional. Not looking forward to future animal problems, but when it happens, it's comforting to know he's there to help.

I called Trapper John (John) upon the advice of the pest control company I consulted regarding the critters in my walls, and I'm glad I did! They suggested I make sure it wasn't a squirrel issue before I spent money on rat/mice extermination. Luckily, John happened to have a free slot same day to come check things out. He took the time and asked a lot of questions on the phone to get a good idea of the sounds and symptoms we were experiencing and where it was happening in the house. I could tell from the thoughtful questions he asked that he knows what he is talking about! When he arrived, he went up to the roof and looked it over thoroughly (even finding a few issues I will have to call my roofer about). Since we didn't find any points of entry there, we came down to inspect the back yard and interior of the house. He was able to access inside the walls via some vents I have. Voila! We found some mouse droppings and he said he was pretty certain it wasn't squirrels but mice. He spent about almost an hour here going over everything extensively and was really thorough. Verdict? No squirrels! He gave me good and honest advice about selecting a Pest Control company (before becoming a squirrel specialist he worked in the pest control industry) and said to make sure they give you safety data on the chemicals they use (I have cats) in case of accidental ingestion. He explained how they should apply chemicals for maximum safety and efficacy. While I'm happy we don't have squirrels, if I did, I would definitely give Trapper John my business. He was totally professional, honest, and thorough. I liked how he cared about my situation even though it might not be a job for him - he isn't out to make a quick buck, he really cares about his business and his clients (potential or actual). I work in real estate and will definitely be recommending him to my clients in the future. And If I ever get squirrels, he will be my first call!

It’s been well over a month since Trapper John evicted the squirrels from my attic. At the time he had informed me of an issue with the conduit on the side of my house which supports the wiring. It was not secured to the house at all. He told me that he thought that he would be able to secure it for me when he had some time in his schedule. I am pleased to say that he has returned twice since that day, to inspect his previous work and to secure the conduit at no additional charge. What a kind and generous professional! God bless you Trapper John!!!

John came and conducted a thorough inspection of my home. He pointed out the problem areas and explained in detail his process. I liked that he was thorough and patient. I agreed to his terms and he went right to work. He was able to rid me of the offending squirrels in that one visit! I am thrilled!!! He followed up a few days later and made some additional repairs. He guaranteed his work for 2 years. I can honestly say that he went above and beyond the call of duty. He pointed out issues with my house that I was not aware of. I could not be more pleased with the man or his work. I hope that I don’t have this problem again but if I do I will surely be calling John!

Trapper John got rid of them and he's a great guy, too!

After thorough inspection of my shed John gave me practical advice on how to prevent the raccoons from entering the shed. He did not perform any work as it would gave been too costly and not really necessary for a shed.

It went very well. John was very thorough in explaining what he is going to do. The work comes with three year warranty.

John is excellent and very nice to work with.

I am so glad that I chose Trapper John. He was so good at explaining everything to me and answered my many questions. He came on the dates and times that he said he'd be there. It wasn't long after meeting him and seeing his work, that I was fully confident that he knew what he was doing. And, what a good guy he is! I would hire him without hesitation, if I needed him again. The squirrels are gone and I have peace of mind! Thank you, Trapper John, you are a capable trapper and a great guy! I really appreciate all you've done to help us get rid of this problem!

No problems yet and it's been four years.

It was very bad. I am very unhappy with them. He came, he looked at the home, and then he said he did not take any checks or credit cards. He said it was exclusively cash and that he does not write out what he is going to do on a receipt. He just says that he is going to get the animals out, but doesn't say how he is going to do it, not on paper, and that he is going to keep them out. He gave me an estimate of $1600 or something like that. So I'm suppose to hand over this money to this perfect stranger, not have anything in writing, and not dealing through insurance? I was totally dissatisfied. He said that this is the way it is, and I have done business with electricians, and have had quite a bit of work done on my house, and they stipulate what they are going to do and have done etc... He said in this business we don't do that. I got nowhere and I spent and hour with this man. He did absolutely nothing.

After making an appointment, John arrived and explained what he would do, how it would be done, and how his work would be guaranteed. John evicts the wildlife, they are not trapped or exterminated. John is highly knowledgeable, very professional, personable, and polite. He surveyed our home (exterior) and then gave us a plan and a price. John was very accommodating and we were able to set dates and times for him to set-up and break-down. During the eviction period, John called to see how things were going, if we we heard any noises or see any evidence of the squirrel(s). At the end of the eviction period John returned to explain what was done to prevent the squirrels from re-entering and remove his equipment. Before each visit John would call before arriving; before doing any work he would explain what needed to be done, and was always pleasant, willing to offer advice and answer any questions. Good job. Good price. Great guy.

Within minutes of buying the comprehensive wildlife inspection that included a credit toward the eviction and exclusion service I received a call telling me that he long longer will accept this deal. Told me to call Angie's list for a refund. On Angie's it was listed as new but he is not honoring it.

I have a 3 story A frame house. A mother raccoon brought her babies here and made her home between my floors. She n babies climbed up drainpipe n across the gutter into a hole the mom dug into wood by the gutter. I heard them running over my 2nd floor ceiling n even climbing in my bedroom and other walls. I was nervous n concerned she would damage walls wiring n get into my living space. I contacted John n he came on a Monday to assess my individual situation. He began his work on Wednesday n the following morning (5:30am Thursday) we saw the mommy move babies. I texted John that same day - Thursday - n he called to speak w me. I informed I still hear a baby in the walls in the attic. He reassured me since the sun was coming up she would be back to get them at nightfall. N yes she came back after 10 pm n moved not one but 2 from the gutter. After a marvelous family reunion mommy brought the remaining babies down to her new home. John closed up every opening. John was courteous, professional, explained everything in detail n told me about options for my situation. His price was reasonable n I was immediately relieved when he came. He alleviated my fears. Now this house is clean. I dub him "the raccoon whisperer." He is nothing short of genius in his specific field.

I thought John did an excellent inspection.

Trapper John explained the habits of squirrels to help us understand his removal methods, and was patient with our questions. We respected his professional attitude and knowledge, and found him helpful and courteous. His quote was more expensive than we got from other companies, but he's worth it! There was no drama, just the peaceful coaxing out of our squirrel squatters and sealing of the roof area to prevent them returning. He also lopped off tree branches that were providing easy access for the squirrels, and that was an extra. His work comes with a guarantee. Highly recommend!

Trapper John came immediately, saw the opening where they had entered and placed a one-way trap. John came back a few days later after I confirmed I did not hear any more squirrels in the attic. He removed the trap, and sealed the hole. John then checked my whole roof and inside the attic to make sure everything was OK. It has been a week and there is no more wildlife in my attic.

He showed up late. Walked around the outside of the house came back after a couple minutes gave an estimate of $1400. Guessing it's squirrels? Could be rodents asked for the final payment to be paid day of service. So, he's looking for a deposit on a job he couldn't be bothered to look in the attic for to see if there's actually squirrels,rodents, or a racoon or anything at all ? Waste of time! NO I will not be hiring Mr Trapper.

Trapper John was incredibly thorough, honest, and professional. I give him my highest recommendation.

I don't want to waste any more of my time dealing with this provider as he bailed out on the job (AFTER I had my bank send him 50% of the payment) and now I have to stop the payment and find another service provider. But I figure the point of Angie's List is reviewing the services. It stinks to have to give a poor rating. The worst thing about dealing with this provider was that I had to walk on eggshells not to get him angry with me for the weeks that I worked to coordinate one visit to my building. It was the most stressful thing dealing with him. I am a busy working mother so this took a lot of time and effort on my end. Every phone call I had was a really long call where he would go on and on analyzing what he just said and telling me stories of how he has been burned before in the business. I tried to be patient and understanding that maybe customer interfacing isn't his strength, which is totally fine if you know how to do the job at hand. I never guessed that kindness and patience with someone not so great around people would leave me stranded! One phone call last Saturday turned into twenty-five minutes of him talking and going around in circles to the point when I thought he told me he would accept payment on the first day of the job. The following Wednesday, when I asked if he would call the roofer he had agreed to coordinate with for our work, he told me he wouldn't do anything until he got a check (which he only accepted by post). I said, "I wish you would've mentioned that on Saturday". No sooner had I uttered these words then started yelling at me on the phone for another ten minute harangue all to say at the end that he would not proceed with the work. Again, this is after I had my bank send him a $600 check. I am just stunned. This guy definitely has trust issues with people and definitely cannot be flexible with balancing act of working with other parties (in my case, three other homeowners in my building and a roofer), even if he does work magic with the wildlife (which I don't know, I am just assuming from the other reviews)! I'm very upset about this, but it's definitely for the better I am calling another company. If you hire him I hope it works out but be warned!

I had a contractor come by to fix a leaking bay window, after his inspection he gave me long list of items; things that needed to be repaired as well as suggested improvements. He also pointed out that he saw squirrels in my gutters and I had to have them removed. Two days later (on a Friday), I called Trapper John, got his voicemail and left him a message. John called back the same day and offered stop by since he was on his way home and he would pass my area. Granted, this was at night, and he went out of his way and visited at 8pm. He did an inspection and did not see any openings where squirrels could get into my attic. He came back the following Monday during the day, did another inspection and had the same result. I called the contractor to explain John's findings and John offered to be on a conference call with me and the contractor and explained exactly what he did. Based on the findings, the contractor agreed with John's assessment. I was extremely pleased with John's level of professionalism, he is very knowledgeable, patient, responsive and answered every question I asked him. I would highly recommend his services.

Although he didn't see any pests he concluded it was very likely that we had mice because "almost every house has them". He offered some suggestions about how to prevent pests from entering our house. His services did not include pest removal.