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"Smart Fixers came to me through Angi to repair my storm door. I was simply interested in getting an estimate. We had an appointment set for the next day. At the time of the appointment, he called me to ask if we had an appointment. He showed up late. The estimate wasn't provided until he was fixing the door. Same applied to the ceiling fan he installed. He also did some other work for me including fixing a couple of doors, changing a filter , assembling a few things and cleaning the gutter. Those were done fine Smart Fixers saw that I was working with another contractor on building a screen room on my deck. He expressed interest in doing the job for a much cheaper price than the contractor. He reassured me that he had done this before and would be able to complete this work within a week. I clearly stated to him that I didn't know anything about constructions (masonry, carpentry, roofing). I had a structure in mind and I hoped for something safe and sturdy from an expert. He charged me for labor and I was responsible for the materials. The estimate that he gave was way off and I inquired about it, he said that he didn't account for taxes. Few things happened: 1. He recommended sheetrock at the base of the screen room and charged me $1000 for this. I soon found out from colleagues and other contractors that these did not belong outside at all. He seemed not to know this. It got me really concerned. I asked for reimbursement and he did so. 2. I also noticed issues with the screens, they weren’t fitted properly and some parts as holes. He didn't seem to check the quality of his work. I had to check every single detail. His original way to address this was to double to screen. I refused and he had to refit them. 3. I ended up buying and picking the doors myself after the ones he was going to buy were not only very expensive but also very poorly rated online. He approved of the doors after I showed it to him. Turned out they didn’t fit the frame. When I asked for the doors to be repaired, he told me that he was operating at a loss and needed to go make money elsewhere prior to finishing the work. I had to research a few things on my own to help with this, but it didn't work. 4. On the day the work was supposed to be completed, I noticed water coming in the roof. He built a roof above the gutter. When I brought it up to him, he kept telling me that he did whatever I asked him to do. Again, who's the expert? He also alluded to the gutter being an issue.. He came back and put glue under my gutter and added a piece of wood to Prevent the rain from coming in. Once tested, no water was coming in. 7. I also noticed that the shingles were not set up evenly on both sides. Again I had to look at every detail of his work because he wouldn't inspect even the most obvious issues. 8. I called a specialist as the work was winding down as I became more doubtful of his skills. Those specialists reviewed the work and pointed out various structural defects including poorly framed doors, defective roof that was installed above the gutter. Although the rain was no longer grossly coming in the screen room, with time it was going back into the soffit and eventually damaging the house. I did pay Smart Fixers in good faith and in the hope that he was going to address all my concerns properly eventually. He refused to address the gutter and the roof claiming that he did what I asked and the gutter was the issue. I find myself having to pay $485 just to remove the sheetrock . Almost $8000 for repairing the roof so it doesn't damage my house in the future. This guy was way out of his debt although he will never acknowledge that. I should have done my homework properly. I wanted to support a man trying to build his business. Cheap is never really cheap when it comes to construction. If you are looking for someone to do random small jobs in your house, maybe Smart Fixers is for you although there are plenty of people out there. For construction and larger projects, proceed with caution or go with someone reputable."

"Installed a new sliding patio door. The job went very well. It was completed quickly at a fair price. Very happy with the work"

"Excellent"

"Ken was highly professional, and carefully attentive to every detail of the job. He worked hard to get the job done on schedule, and we are very happy with the outcome. We would definitely hire him again. The floor looks great!"

"Need 5 doors in desperate need of replacing. Received a quote on a Monday, work completed on a Saturday. Plan on using them again."

"After what seemed like forever, our new flooring was finally installed by a very professional team, Dan and Taylor, who did a terrific job! They immediately recognized a problem with our old flooring that would not allow the installation to begin. After a brief consult, it was determined that they would be able to correct the situation, so work began immediately. Dan and Taylor were professional, fast, friendly, and they knew what they were doing, from start to finish! I also want to thank Rocco and Ryan from the sales office. They were highly knowledgeable and professional in their demeanor. We appreciate their patience, as well as their experience in the business. It was very helpful in our decision-making process. We are very pleased with the final results."