Poolwaves

I texted the company and asked them if they can do the liner replacement. He said he can do the replacement at 7 am on May 29. I informed him that I was having issues procuring the exact skimmer and was told that he would guide me on the day the project was scheduled ( May 29). I asked if he’s confirming for that date and was given a thumbs up in the text. I sent him two messages during the week before the scheduled installation and both times he confirmed for the 29. Around 7:30 am on the 29, I asked for his eta, only to see his reply that he is booked. He apparently had 7 openings which he forgot to look at his schedule. Seriously. Don’t people know their word is their bond. How can u trust someone who had 7 pool openings but forgot he was so booked because he didn’t look at his schedule. SMH