UPSTATES FINEST ELECTRIC

Shannon and his crew are awesome. They came and took care of a number of electrical service issues we needed repaired very quickly. Their work is thorough, very affordable, and he did a few extra things like installing new light bulbs in our range hood as a curtesy. We highly recommend this outfit.

The crew came here, looked everything over and were very knowledgeable about the scope of work needing to be done, and found other issues that needed to be addressed. I hired them and they fixed everything in a timely manner and cleaned up everything when finished. Great job!!

The WORST EXPERIENCE EVER! DOES NOT HONOR WARRANTY OF WORK, OVER CHARGE FOR EVER THING, CALL HIM TO REPAIR A OUTLET THAT THEY PUT IN AND HE STILL CHARGE ME 200.00! FOR THE SLOPPY WORK HIS PEOPLE DID, NEVER HAS A STEADY CREW ALWAYS SOMEONE DIFFERENT, TAKES ADVANTAGE OF WOMEN INFLATING THE CHARGES, CASH ONLY, NEVER GET A RECIEPT, VERY UNPROFESSIONAL, LIKE BEING TAKING BY A STREET HASSLER, I WILL NEVER USE THIS GUY AGAIN, BEWARE OF THW WOLF IN SHEEPS COATING!

I am Niki my husband is Joe .We are very happy with upstates finest electric.Shannon and his team are the best .They respond quick and meet up with you to assess the situation right away . They are Super efficient and hardworking .....we are happy with everything. They did electric work in our 100 plus year old home and did it well . we will call them back and refer customers to them as well. My hubby and I are also business owners we know good business when we see it ♥️. We Thank you for everything

They were fantastic. They came to give an estimate within hours of our first conversation. Found additional problems that they fixed free of charge and spent a lot of time planning the best way to get the job done and it all was fantastic. I would highly recommend. These guys care about their work and their customers.

They were the worst service possible. Owner would get riled up over questions and does not respect the customer. Since I was paying I asked for details on product used on the price I was paying for and they told me to get lost, meaning something suspicious was hapenning with the material side of things. This is a permanent project so just wanted to be extra safe and they were disappointing. Very unprofessional. DO NOT USE THIS COMPANY!

Quickly, they responded the same day.

They found the problem rather quickly and were able to fix it. The problem was caused by the installation of a central air unit by a different contractor and they fixed it and told us to contact the contractor and have them come back to get the unit running. Overall they did a good job and I would hire them again.

Excellent job by the Boys. Quickly addressed the issue and fixed promptly. Thank you.

Had an issue with excusive electrical usage. Called and Shannon was able to come over with his crew and find the issue. They were able to find the issue in less than an hour but stayed and went through everything to make sure it was 100% resolved. Shannon also followed up a month later to make sure the electrical usage was back to normal.

STAY FAR AWAY from this company and Shannon the owner especially. He is extremely toxic when confronted and left my house in unsafe condition. Hired him to upgrade old house: New panel, install car charger, upgrade non GFCI / ungrounded outlets. The outlet upgrades were identified in a home inspection and labeled 'unsafe', so I counted them all (there were about 35) and made sure to mention these when getting a quote. He left these off the quote but assured me via text that they were included. The day of the job he completely forgot about the outlet upgrades so I explain it again. He later claimed this is where I told him "25 outlets" and used this as justification asking for more money. I only paid the original amount, even though he only did 29/35 and NO GFCI outlets! I asked for them to be "up to code" which would have required several GFCI in the kitchen and the entire basement, but he completely ignored this request. When I asked about not getting GFCI outlets around the sink as we agreed, he immediately starting using profanities and escalating the situation. He even threatened me by saying "call me unprofessional one more time and I'm coming over there." Demanding more money for installing 30 outlets instead of 25. I showed him a screenshot from another competitor months earlier which had 35 outlets itemized, explaining "there's no way I would have told you 25 and everyone else 35". This man is so ridiculous, he even called the competitor pretending to be me to ask for more information about the quote (maybe because I blurred out the price). I found out when the competitor called me out the blue saying "I heard you called asking questions about your quote" Haha no that was Shannon. In one of the last text messages I received, he ironically stated "I safe practice". But after going into one of the receptacles he worked on to upgrade a switch, I found what is referred to as a "bootleg ground" (image attached). This shorrcut will pass an inspection, but is known to be potentially hazardous. I opened another outlet and found another bootleg. Now I need to bring in a real professional to make sure he didn't take other shortcuts that jeopardizes our safety.

Very good. They went above and beyond. Would recommend.

Shannon and his crew were terrific. They identified the problems and were able to fix them quickly. They also discovered another issue of which I wasn't aware. Shannon also is extremely responsive to texts or calls. It was quick and easy to schedule service.

Excellent service - highly recommend and will definitely use them again. Contacted immediately after placing Angi request. Updates provided while en route. Service provided above what I had requested.

The 2 technicians argued with each other throughout the installation process. In some rooms, they figured out how to install both the wall controls AND the remotes for the fans. In other rooms, they couldn’t figure out how to make it work. They wired one wall unit incorrectly, so that the wall unit shorted out when I tried to use an outlet in the room to vacuum. Bottom line, they didn’t know what they were doing. I have an electrician here, fixing all of the mistakes that they made. I emailed the owner of the company, to relay this information. I NEVER RECEIVED A RESPONSE!!! Did the owner knowingly send under qualified “electricians”? I don’t know. BUT, I cannot recommend this company based on my experience.

They where very professional, courteous and did great work. And they are very punctual.

completed for a good price gfi was bad

Excellent customer service and communication. Great workmanship and efficiency. Would recommend. Thank you.

The service was excellent. They were on time and very knowledgeable. He knew exactly what needs to be done. He really knew this kind of stuff

Very well. The men were very polite, informative, and went above and beyond what we expected.

The experience was great. Very good