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Marcel's Custom Kitchens And Baths

Kitchen and Bath Remodeling, General Remodeling, Basement Remodeling

About us

We are one of the premier kitchen & bath remodelers on long island. We are a complete service company that practices exclusively in custom remodeling and design. Our goal as your remodeler/designer is to provide you with the most current information in design and technology that will suit your needs as well as your budget. Our firm specializes in remodeling kitchens & bathrooms. However, our objective is to become your complete home improvement contractor. All work comes with a five year material warranty and a one year labor warranty. We are a family owned and operated business established since 1977. All our contractors are in house professionals that have been with our firm for years. Our reputation has been built on our workmanship, trust, and above all...customer satisfaction! We are confident upon completion of your project, you will be completely satisfied. In fact, we guarantee it!

Business highlights

48 years of trusted experience

Services we offer

Complete construction of kitchens, bathrooms, cabinetry, extensions, garage conversions, finished basements, windows, siding & roofing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-21 of 21 reviews

Gary W.
07/2022
5.0
ceramic tile, drywall, electrician, lighting, plumbing, remodeling, home remodeling
  + 5 more
We have used Marcel's for several prior remodeling projects including kitchen, guest bathroom, and den. We recently remodeled our master bathroom. The selection process with Jerry went quickly and smoothly despite the need for a custom-made vanity due to the small size of the room. Extensive precautions were taken to protect the remainder of the house from debris and dust. The total remodeling took 9 working days (we were given and estimate of 8). We are very happy with the results and would certainly use Marcel's again and would recommend them to others.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
06/2020
5.0
custom cabinets, ceramic tile, countertops
  + 1 more
From the moment I called Marcels they were absolutely professional and prompt. I have had work done in my home before and the contractors were not as honest and clean working as Marcels Kitchens and Baths. Jerome was extremely reasonable and most importantly he did EVERYTHING he said he was going to do. I have already recommended him and whenever I have my next job, he will be the only one that I call.
Description of Work: An entire kitchen and a bathroom and they painted and put doors up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52,000

Mr W.
05/2020
5.0
custom cabinets, ceramic tile, electrician, glass repair, insulation, plumbing, home remodeling
  + 5 more
would hire again. professional and efficient
Description of Work: bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

d M.
09/2016
5.0
home remodeling
  + -1 more
unknown
Description of Work: They did a beautiful job on my kitchen. They are professional, prompt, and are willing to go the extra mile.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jonathan Y.
05/2015
5.0
ceramic tile, electrician, plumbing, remodeling, home remodeling
  + 3 more
Estimate: Jerry showed up exactly on time to take the measurements of our bathroom. He also brought a portfolio of his work for us to review. We later met at his showroom so that we could discuss design options and layout. An exact estimate of all of the costs was provided within a few days of the showroom appointment. Remodeling: The entire project took about 1.5 weeks; the estimate that Jerry initially gave us. The bathroom was ripped to the studs and completely renovated although all of the electrical and plumbing remained in the same setup. The workers showed up on-time for every day of the project, took very brief breaks, and were very courteous when interacting with us. Additionally, Jerry would visit the work site everyday to check on the progress of the work. Even when not present, Jerry was very easy to get a hold of and was extremely responsive to our questions. Overall: We were very satisfied with the work performed and the finished product. The tiling work looks fantastic; we tiled to the ceiling and also opted for a river rock shower floor. The final cost of the renovation was exactly what Jerry estimated with no hidden fees or add-ons.
Description of Work: Remodeling of small bathroom (approx. 4.5 x 7)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Carol L.
02/2015
5.0
home remodeling
  + -1 more
They are excellent.
Description of Work: They are remodeling my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Philip F.
09/2014
1.0
home remodeling
  + -1 more
unknown
Description of Work: Of all the providers I contacted through Angie's list only one did not respond; Marcel's is that one.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Michael P.
05/2014
5.0
home remodeling
  + -1 more
unknown
Description of Work: Complete re-do of large bathroom. Marcel's was professional, responsive and prompt in their work and in dealing with any problems. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Roy C.
04/2014
5.0
custom cabinets, drywall, flooring contractor, insulation, home remodeling
  + 3 more
unknown
Description of Work: bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Mary Jo Z.
04/2014
5.0
custom cabinets, drywall, flooring contractor, insulation, home remodeling
  + 3 more
unknown
Description of Work: new cabinets sink back splash microwave, electric plumbing,pantry and closets | |Supervisor Joe D. Kept us well informed of our progress . Several follow up visits. He as the best. We felt very confident and comfortable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Camille & Frank V.
05/2013
5.0
home remodeling, plumbing, electrician, custom cabinets, flooring contractor
  + 3 more
On time everyday, kitchen is great.
Description of Work: New kitchen, total rebut, new plumbing, electric, cabinets, floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Gerard M.
04/2013
4.0
home remodeling
  + -1 more
The work started 11/28/12 and finished 1/23/13 more than one month passed the 3 weeks we were told it was going to take by Gerry. The main reason was the tiler. He did a great job, but he worked alone tiling and carrying up all the materials to the 2nd floor bathroom working from 7am to 7pm for two weeks. The bathroom looks great especially the new shower with the glass door. The only problem was the grout in the corners started to fall out. Gerry came over with a helper and claucked and regrouted it.
Description of Work: Complete remodel of 2nd floor bathroom. All new and larger tiled shower area with glass door, new tub, vanity, toilet, direct replacement of plumbing, new kick heater under vanity, etc.. The floor, shower area and 1/2 the walls were tiled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$25,500

Joseph G.
02/2013
5.0
doors, drywall, home remodeling
  + 1 more
Marcel's price was in the middle of the highest and lowest of four contractors. The quality of the materials, however, were superior when compared to the most expensive contractor. The demolition was done within a half day, and the refurbishment began almost immediately. The workers arrived at 7:00 AM daily, and worked twelve hour days; sometimes longer. The rough work was completed relatively quickly, and as expected, the finish work and detailing took longer. The whole job took approximately two and a half weeks, which was only slightly longer than estimated. The attention to detail in the work was exceptional. Ate end of the project, we were completely delighted with the work that was done. I would highly recommend Marcel's.
Description of Work: Main bathroom was completely gutted and replaced , including new tile floor and walls, new ceiling, new bathtub, vanity, sink, and all plumbing and electrical fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$18,000

Miriam M.
11/2012
4.0
home remodeling, replacement windows
  + 0 more
The guy was very nice but it seems like the job I was looking for is not something that they normally do. When I asked him, is this what you normally do, I think he said no. I don't want to be somebody's guinea pig so that is where I stopped with them. I don't want to give them a low grade because they maybe what somebody else is looking for but they were not what I was looking for so I don't think I can fairly grade them. I would probably not use them.
Description of Work: I had Marcel's Custom Kitchens And Baths in for an estimate to have our kitchen done which includes taking out some windows and putting in some windows in a different spot. They did not do the work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Natasha V.
09/2012
5.0
home remodeling, remodeling, insulation, plumbing, dryer vent cleaning, ceramic tile
  + 4 more
Gerry is a consummate professional who helped us put together an exquisite bathroom (both upstairs and downstairs). He responded immediately to our concerns throughout the process, and started the job promptly and finished in the time frame he had originally provided us. His workers are very courteous and their tile work and finishing work was great. We will definitely contact Marcel's when we remodel our kitchen in the near future. Overall one of the most pleasant contractors we've dealt with to date and would highly recommend to our friends and family.
Description of Work: We hired Marcel's for the second time to remodel our upstairs bathroom. They had previously remodeled our first floor bathroom and did a fabulous job. They had completely gutted, re-insulated walls, and sheetrocked all walls and ceiling. Our original bathroom was a 1961 original so they had quite a bit of work to replumb everything, make the walls even, etc. We asked that he remove the tub and build a shower stall. Gerry had helped us to make decisions in not only finishes and fixtures but the overall design/layout of the bathroom. When they had remodeled our downstairs bathroom last year, they moved a waste/stack pipe which was quite a bit of work (that other contractors had advised us to just put a fancy column around or build a wall in the middle of the bathroom to hide). Gerry suggested that we move the pipe as it would make the bathroom most functional. He didn't push us either way, but said that he would do what we wanted. One of a very few contractors that was willing to do the work to move the pipe up into the ceiling and down in between the walls so that we had maximum space in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Roy C.
08/2012
5.0
home remodeling, remodeling
  + 0 more
down
Description of Work: Marcel's Remodled my downstairs bathroom 15 years ago and it still looks good,so we went with them again.I did get price quotes form two other companies that were lower in one case 3,000 lower.Jerry is the main men in this company his crew was on time every morning very polite.You could get your bathroom done for less but you won't get the workmanship,I still have one more bathroom to do you can bet it will Jerry and his company.Thanks again Jerry,John,and Alvaro.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Daniel C.
06/2012
5.0
home remodeling, remodeling, electrician, replacement windows, lighting, glass repair, heating & air conditioning/hvac, plumbing, ceramic tile, doors
  + 8 more
Jerry helped with all planing, was on time, addressed all questions and complete job on time (7 working days).
Description of Work: Complete bathroom rip out and remodeling, direct plumbing replacement new 20 Amps circuit line to fuse box, vent cut exhaust fan, replacement slider window, lighting in shower and sink area. New door, baseboard radiator, tile and ceiling in tub area with glass doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Walter F.
06/2011
5.0
home remodeling, remodeling
  + 0 more
When Marcel's remodeled my kitchen, the owner was Dominic and he had an apprentice working for him. My experience with them during the kitchen remodel was nothing short of great. By the time they remodeled my bathroom last year, Dominic was retired and his apprentice had taken over the business. Thankfully, my experience with Marcel's under the new ownership was exactly the same. They are still just as phenomenal! They provide expert craftsmanship and professionalism. The new owner stopped by my home at least once a day during the bathroom remodel to make sure everything was on point. I'm very happy with their service and work!
Description of Work: I used this company years ago for a kitchen remodel, and I hired them again last year to remodel my downstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marcel's Custom Kitchens And Baths
Member, I would like to express my sincere gratitude for your kind words. Customer statisfaction is the highest form of praise we can ask for. I take great pleasure in knowing that you are completely satisfied with our services. We look forward to servicing you again in the near future.

Walter F.
06/2011
5.0
home remodeling, remodeling
  + 0 more
When Marcel's remodeled my kitchen, the owner was Dominic and he had an apprentice working for him. I've had no problems with my kitchen over the past six years. The project went very smoothly, and everything still looks and works beautifully. They were very easy to deal with, and I never felt that they were trying sell me something I didn't want. I have nothing but praise for Marcel's.
Description of Work: I had them remodel my kitchen about six years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
01/2011
5.0
home remodeling, remodeling, electrician, plumbing, drywall, insulation, ceramic tile, flooring contractor
  + 6 more
Bathroom came out fabulous. Jerry and his crew were punctual and polite. Left worksite cleaned up each day. Jerry and Joe had great suggestions so everything looks great together. Jerry worked very hard to incorporate some nice decorative cabinetry in our very tight space(did not give up when it did not fit easily!) Final bill was exactly as expected. Would happily recommend them to anyone!
Description of Work: Complete rip out of original (50 yr old) bathroom. Direct replacement of all fixtures. New electric and plumbing. New insulation outside wall and wallboard in entire bathroom. Tiled all walls to ceiling and floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Marcel's Custom Kitchens And Baths
Member, Thank you so much for your kind words and faith in our company. Customer loyalty is what has kept us in business for all these years. We are so pleased that your experience with us has brought you such pleasure. We look forward to doing business with you again in the future.

MARK S.
01/2006
5.0
home remodeling
  + -1 more
WE WERE VERY SATISFIED WITH THIS COMPANY AND THEIR JOB WELL DONE. OUR KITCHEN LOOKS SO NICE AND IT MAKES US FEEL A LOT BETTER. THIS COMPANY HAD GREAT PRICING TOO.
Description of Work: REMODELED KITCHEN COUNTERS AND CABINETS. PLUS ALL NEW APPLIANCES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    33 Broadway, Massapequa, NY 11758

    www.marcelskitchensandbaths.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Basement Remodeling

    FAQ

    Marcel's Custom Kitchens And Baths is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Marcel's Custom Kitchens And Baths accepts the following forms of payment: Check
    Yes, Marcel's Custom Kitchens And Baths offers free project estimates.
    Yes, Marcel's Custom Kitchens And Baths offers eco-friendly accreditations.
    No, Marcel's Custom Kitchens And Baths does not offer a senior discount.
    No, Marcel's Custom Kitchens And Baths does not offer emergency services.
    No, Marcel's Custom Kitchens And Baths does not offer warranties.
    Marcel's Custom Kitchens And Baths offers the following services: Complete construction of kitchens, bathrooms, cabinetry, extensions, garage conversions, finished basements, windows, siding & roofing.

    Contact information

    33 Broadway, Massapequa, NY 11758

    www.marcelskitchensandbaths.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM