We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Had a leak in my Pondless Waterfall, called a Company to come n fix, won’t say the name! 2 day's later my water level decreased by a few inches.I called the company back and when they came back to check leak, I was told I needed to replace the liner, an a part of the waterfall. I was Not Happy at all. I was ready to fill pond in. After doing some research, I located All Island Ponds, read there reviews and saw they offered free estimates, After meeting with Jules, An explaining to him my situation, he said he can repair without changing the liner. A week later he came to repair n now it has been a month and we have not lost anymore water. Honest Company, very reliable n I recommend to anyone with a leak issue. Truly a pleasure to deal with
Rating Category
Rating out of 5
$350
Barbara H.
10/2024
5.0
We had a very bad leak in our 4,000g pond. Losing almost 2â a day. Jules came out. Emptied our pond and fixed a few large holes and hundreds of tiny holes. Well, the next morning our pond was CRYSTAL CLEAR & hadnâ t lost ANY WATER! The fish are the healthiest weâ ve seen them in years and love the big cave Jules made for them. I canâ t express what a pleasure he is to work with. Professional, accurate, explained every thing he had to do and DID IT with precision & confidence! Finally, after 20yrs of trying to have ANY COMPANY help us, we found Jules! Would recommend All Island Pond to everyone! Great team Great experience Great outcome. We plan to use him again next spring to redo our large waterfall. Please, if youâ re just starting out or have an existing pond⠦⠦.call JULES! Youâ ll love working with him
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandy K.
06/2024
5.0
My pond looks great! Water is crystal clear. I was also told how to keep water clear all season
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe M.
11/2023
5.0
I would highly recommend All island ponds. Had a 12x15x3â pond with multiple waterfalls installed and I couldnâ t be more happier. Very good work. Prompt, knowledgeable n professional. I would give 10 stars if possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria D.
06/2023
4.5
Customer service good but was charged for a call back on a leaky hose. I felt that this should have been included in original job charge. Was disappointed that there was a call back fee. He did contact me after the fact and explained why it was necessary. I was satisfied with his explanation. Contractors were both professional, courteous and did respond to my calls with any issues.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ronnie W.
05/2023
5.0
Very professional, shows on time as scheduled
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael A.
05/2023
5.0
I called All Island Ponds at 7am to let them know I was losing lots of water. In my pond. Within a half hour they located a hole in my liner at bottom of my pond. 3 hours later my new liner was installed with a New Biofalls filter & UV light. Great job, professional n Great prices
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,800
Joe M.
05/2023
5.0
Fast, reliable n excellent work. All Island Ponds rippped out my 25 year old pond n replaced with a larger Pond, 4â deep & Beautiful waterfall. Highly recommend Jules, ask for him
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$5,000
Fred H.
05/2023
5.0
Really great job on annual clean out. Purchased and installed plants. Very helpful and prompt
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph T.
05/2023
5.0
Excellent Experience. Very professional, clean n great prices. Highly recommend