Eric’s Computer World was established in 1990. We are the first computer company to provide mobile computer services. We currently have over 8500 satisfied customers servicing all of Nassau and Suffolk county. We carry multiple parts which enables us to fix your computer at your location on the same day.
As the owner and founder of the company I have have been fixing computers since the age of 10 years old. The best part is the re-assembly and the satisfaction of a successful repair. Remember if you love what you do, it doesn't feel like work!
Our goal is to provide 100% customer satisfaction and quality work for each and every customer that uses our services and to establish a friendly relationship that will last for many years.
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Offer many services including Computer Repair, Virus & Spyware Removal, Password and Data Recovery, Data Transfers, Ipad & Ipod Music Backups, Complete Reinstalls, and much more.
Neal arrived and fixed everything quickly, even with my dog at his side.
Description of Work: My PC was totally messed up after a new download.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$173.84
Karen I.
06/2018
5.0
computer repair
 + -1 more
It went fine. I have used them for different issues for several years.
Description of Work: Troubleshoot various home computer problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Tami N.
09/2017
5.0
computer repair
 + -1 more
He came to my house. Only took about 15 minutes for service but it took forever for the part to ship
Description of Work: They fixed my laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arthur K.
07/2017
4.0
computer repair
 + -1 more
Problem was not resolved which required my contacting another repair company.
Description of Work: Assisted with computer problem via telephone.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JAN H.
04/2016
5.0
computer repair
 + -1 more
Called Eric late evening-he actually answered the phone-thought I would just be leaving a message. I liked that he is available 24/7-unlike other computer people-who only work 8-5 (geez, computers break at odd times-they don't see the clock). He did a remote access--took maybe 1/2 hr or so-and called me back. He wanted me to use the computer for a day or so and call him back and let him know how it all went. My computer is a bit faster and my main problem--that internet explorer pop up is GONE! I have already recommended him to a neighbor of mine. I am hoping I finally found the computer repairman we have been searching for.
Description of Work: "CLEANED UP" the computer & took care of the main problem I was having "internet explorer not working" pop up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Tami N.
03/2016
5.0
computer repair
 + -1 more
excellently. Very professional and knowledgeable
Description of Work: replace fans in Mac computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard C.
10/2015
5.0
computer repair
 + -1 more
24 hours later all is good.
Description of Work: Neal arrived on time as promised, he looked at my wife's computer that was moving so slow and unresponsive to commands. He removed unneeded programs and viruses. He also set up a new wireless printer that my wife and I can use from our separate computers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JIM W.
06/2015
5.0
computer repair
 + -1 more
He was good. He has come back a few times. He was the cheapest. He came right away. He was very nice.
Description of Work: The computer guy is called Eric's Computers. We were having trouble getting on the laptop. What he did was he cleaned it. I think it had something to do with McAfee. We weren't using that anymore. We had another security system put in. Once he took that out, it was fine and it was on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JIM W.
08/2014
5.0
computer repair
 + -1 more
The company was responsive. Came immediately. Diagnosed and repaired the problem all within an hour. Will call on again!!
Description of Work: Removed viruses and malware from my laptop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Jon L.
06/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: Pleasant experience. Dropped my laptop off and they said it would be done in a couple of hours and received a call about an hour later saying it was done. |Thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Carol V.
02/2014
5.0
computer sales
 + -1 more
gg
Description of Work: My computer acquired a "failed user logon" message a few days ago. I tried to correct this problem with my service provider to no avail. Eric was able to quickly diagnose the problem and resolve this issue. In addition, Eric deleted the viruses I had on the computer and restored its functionality. There was a hitch with the scheduling of the service call, which was resolved quickly in my favor. Overall, Eric was efficient, professional, and quite knowledgeable concerning the safe operation of computers. Advise was offered which I will implement. I am quite happy this issue was resolved and will not hesitate to contact Eric for any computer related issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
martha T.
01/2014
5.0
computer repair
 + -1 more
West very well and professionally
Description of Work: Diagnosed computer as not fixable and downloaded content of its hard drive to another computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Karen I.
10/2013
5.0
computer sales
 + -1 more
It went well. He showed up on time and spent 1hr and 45 minutes installing everything. There were some common glitches with the transfer of documents, folders, messages etc but Eric was in touch with me on a daily basis on the days that followed. It was a big change for me to upgrade and Eric addressed all my concerns. I would use him again.
Description of Work: He purchased a new computer and monitor for me. He had to transfer all my old files and messages to my new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Eric's Computer World
Thank you [member name removed] for that great review. It was my pleasure to have done it for you. I am glad that you are happy with your new computer. I look forward in helping you with any of your computer problems in the future.
Howard R.
10/2013
4.0
computer repair
 + -1 more
First, the good. Response was super quick. Repair was effective. Very competent workman.. The bad: When I asked for an estimate over the phone, no mention was made of what the service call fee was. ($160). This is a bit more than other A rated Angie's list businesses in the area. I should have challenged it but caveat emptor as they say. This is why I gave low grade on professionalism and overall. If a prospective client asks for an estimate, there should be full and clear disclosure to the consumer. Specifically, sent message via Angie's Monday PM, reply was almost immediate, called and set appointment for next day. Technician was prompt, diagnosed the problem, attempted one fix (new network card) succeeded with second fix. Reply to response: My memory of the phone call is as follows: When I asked for an estimate, you said it depends upon what needs to be done. While I cannot quote the exact conversation, part of it was and quot;if its a virus it would be $160. If it just needs a new network card I have many of those and iit would be free. While it may be partially my error for not asking further, the only $160 you mentioned was for the virus. Maybe you thought that was conveying the service charge but it did not to me. If you actually have a recording, please feel free to ask for my phone number and play it for me. If I am mistaken I will gladly (and humbly) amend my review. After discussing this issue with Eric, I can honestly say that there was a rather clear (or unclear if you will) misunderstanding between us. He had initially thought I was a former customer of his and as such would be aware of his policies and therefore was not as explicit as he might have been with a totally new customer. Also, as he correctly pointed out, the information was in prior reviews which unfortunately I did not read thoroughly (my error which I will not repeat. I also wish to emphasize the work was quite professional and my only complaint, now withdrawn, concerned communication of policies.
Description of Work: Repaired an internet connection. Network card failed, could not replace because was on motherboard and no usable slot for a new card, installed a USB wireless connection.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$235
Response from Eric's Computer World
I am surprised to see this review about us. I do remember telling you the price for the repair and in fact we have the phone recordings to prove it. Secondly I told you to I can order a new internal network card for the computer you needed ( The PC is over 5 years old) it would cost more then the 85 dollars you paid for wireless network card. So to say you didn't get a great deal and service is purely wrong. I even explained to you if he wanted to me order the network card specific for the computer and your answer was " that is ok as long as it is working good" I am happy with it.
Sandra D.
09/2013
5.0
computer repair
 + -1 more
Attempted, but failed to recover data from dropped laptop. While I was obviously disappointed, I was not suprised with this result and think they tried their best. Installed new hard drive and had it formatted, loaded, and returned the next day. Service was very fast, and thorough. Would definitely use again.
Description of Work: Attempted data recovery; installed new hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Eric's Computer World
Thank you for your kind words. We really tried to get your data off the hard drive but it just didn't happen due to mechanical failure. We hope to service all of your computer needs in the future. Thank you.
Brad D.
06/2013
5.0
computer repair
 + -1 more
My computer crashed and the hard drive was fried. I hadn't backed up my important files in months. Called Eric's and unlike most others that would have given up or just not even tried, Neil came to my home, gave me all the details and possibilities and although my computer was shot and couldn't be saved, in 24 hours he somehow managed to save ALL of my important files, data, pictures and videos. A real life saver.
Description of Work: Saved my files from a hard drive that crashed and was not salvageable
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Eric's Computer World
We are so glad we were able to help you get your data off the old hard drive. Thank you for giving us the opportunity to fix your computer and we hope to do business with you in the future.
Andrew B.
05/2013
5.0
computer repair
 + -1 more
Really great Job, have just moved to LI from the city so needed help with a local IT, within a few hours of my call Eric arrived, He found the problem with my old servers not connecting. Within 48 hours brought back knew drive with the data on. I dont even get this service in the city...!
Description of Work: Took away burnt out Servers hard drives brought back recovered files on new mega drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Eric's Computer World
Thanks for giving us the opportunity to fix your computer. We are glad you are happy and we hope to do business with you in the near future.
mary C.
05/2013
5.0
computer repair
 + -1 more
Well.
Description of Work: I found that my computer was running slow and the internet was going down at least twice a day. Occasionally, I had to do a manual shutdown. It seems that most of my problems were because I neglected to have the computer professionally "cleaned". I contacted ERIC'S COMPUTERS and they sent a technician to the house who diagnosed the problem and cleaned up the whole mess. Since his service the computer is back up to speed and is working well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Response from Eric's Computer World
Thanks for giving us the opportunity to fix your computer. We are glad you are happy and we hope to do business with you in the near future.
Karen I.
02/2013
5.0
computer repair
 + -1 more
Everything went very well. He was on time, professional and very fast. He is on the expensive side but I trust him to get it done right.
Description of Work: Eric made a house call. He found the answer to why my computer's alarm would go off upon starting and why I had no volume on videos.. He fine -tuned my monitor. He did an overall checkup on the operating system and made some recommendations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Eric's Computer World
Thank you for your business. It is our pleasure that you called us to fix your computer and we will continue to keep all of our customers happy one person at a time.
marianne S.
05/2012
5.0
computer repair
 + -1 more
It took them about a couple of hours and it was quite expensive, it was not cheap. My ex-husband recommended them since they had fixed his computer. They were excellent. Overall they were very professional.
Description of Work: I have had my computer repaired by Eric's Computers. I had a virus.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Eric's Computer World
we charge a flat rate and you never have to guess how much the bill will be. Infact we charge much less then any other company and we have over 5000 customers to prove it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Graphic Design,
Phone Wiring,
Video Duplication & Transfer
FAQ
Eric's Computer World is currently rated 4.9 overall out of 5.
Sunday: 1:00 AM - 11:30 PM
Monday: 1:00 AM - 11:30 PM
Tuesday: 1:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 1:00 AM - 11:30 PM
Friday: 1:00 AM - 11:30 PM
Saturday: 1:00 AM - 11:30 PM
Eric's Computer World accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
No, Eric's Computer World does not offer free project estimates.
Yes, Eric's Computer World offers eco-friendly accreditations.
No, Eric's Computer World does not offer a senior discount.
Yes, Eric's Computer World offers emergency services.
No, Eric's Computer World does not offer warranties.
Eric's Computer World offers the following services: Offer many services including Computer Repair, Virus & Spyware Removal, Password and Data Recovery, Data Transfers, Ipad & Ipod Music Backups, Complete Reinstalls, and much more.