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ANNIE SHINES CLEANING SERVICE

House Cleaning

About us

Annie Shines Cleaning Service Inc. was established in 1997 by Annemarie McMullan. One client and one employee at a time, we have grown to over 40 clients serviced by over 10 employees. Most of our staff is working mothers who work during the day and college students working to pay their way through college locally. We specialize in taking the time to get to know you and your home and make you feel comfortable with the woman cleaning your home each week. We understand how important your home is to you and we treat it and our service in your home as our top priority, always.

Business highlights

28 years of trusted experience

Services we offer

COMMERCIAL AND RESIDENTIAL CLEANING.


Accepted payment methods

Check

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
7%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-14 of 14 reviews

Joanne W.
10/2016
3.0
house cleaning
  + -1 more
Annie called when she was delayed for the tour/estimate of my home but came at the later time. She was pleasant and we went over my expectations and what her company provides. I asked that she use my cleansers and equipment, and that she start in November allowing plenty of scheduling time. She never called to give her price or to tell us that she couldn't handle the job.
Description of Work: Biweekly housecleaning of a large home.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Joe B.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Very pleased with the through job. She covered every cleaning task on my list. Will using again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary J.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I use them to clean my 4bed 2 bath 2 story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

MARY W.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They came to clean my home and they did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen V.
08/2014
5.0
house cleaning
  + -1 more
They are excellent, excellent. I've been using them for almost two years. They show up when they should. All their service is done professionally. They couldn't be nicer. All in all, it is great service. They go right to their job and they do what they have to do.
Description of Work: I use them every two weeks for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kenneth K.
07/2014
5.0
house cleaning
  + -1 more
We have been extremely satisfied with each cleaning. They perform thorough and detailed cleanings, very rarely missing even the smallest of areas. Annemarie made it a point to supervise and assist with the first cleaning, as to introduce us to her staff, and to ensure that all of our needs were met. No less than three women are present at each cleaning (which is surprising since most cleaning companies charge per cleaner per hour) and this does not effect our fixed monthly rate. They never seem to be rushing. Although they have only performed three cleanings so far, the same three women have worked. I prefer this, as it provides for a comfort factor of familiar faces, and ensures consistency of performance. In my experience, Annemarie communicates effectively through text messaging to schedule and confirm appointments. She also promptly follows up after each cleaning. Although I have no comparisons as a first time homeowner, I highly recommend Annie Shines for residential cleaning.
Description of Work: I contacted Annie Shines through Angie's List. The owner was quick to reply and setup an appointment for an estimate. She came herself, was friendly, explained her services in detail and provided a estimate (monthly charge, plus a SMALL one time fee for the initial cleaning..which I found to be reasonable). The price was FAR better than any other estimate I received, which initially made me hesitant, as sometimes less money indicates less quality. Unlike some other estimates I received, their price was fixed (not hourly). Many of the more expensive estimates I received came from companies who also required the homeowner to provide all cleaning products. Annie Shines provides their own cleaning products, including a vacuum, and only requires us to provide paper towels and any specialty products we desire (i.e. ceramic stovetop cleaner). We hired them for monthly cleanings and the first cleaning was done a week after the estimate. They have been coming monthly for the past four months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Pat T.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen K.
11/2011
5.0
house cleaning
  + -1 more
I have been using her services for a long time. She is great! She and her staff are very professional and wonderful. She is very reasonably prices. She has great comminaction and is easy to reach. I am very happy with her.
Description of Work: I hire her for weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cindy S.
07/2011
1.0
house cleaning
  + -1 more
The owner never returned my call.
Description of Work: I called the owner and she came out to give an estimate. She never would return my calls for an appointment to clean the home.

Rating CategoryRating out of 5
responsiveness
1.0


Maureen K.
02/2011
5.0
house cleaning
  + -1 more
We are very happy with their service. We use them on weekly basis. We pay them $60 for the service. When my wife comes in from work, she always praises how great the house looks. They are prompt; they come on the day they are supposed to and they do a good job. We feel they are reasonably priced. I think the price is $60; it always had been unless my wife pays a little more now; I'm not sure. We have been having them for few years. They are very pleasant; their attitude is good and they do a good job. They are prompt and reliable. I think their price is fair. I don't have comparisons to other cleaning services. We used people years ago but for the last few years, we've been using them. We have no plans to change them.
Description of Work: We use Annie Shines cleaning service for cleaning the entire house from kitchen to bedrooms. They vacuum the floors and did the dusting. The most recent service was done last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rosalee M.
05/2010
1.0
house cleaning
  + -1 more
She is very nervous. As soon as I mentioned a contact she said she could not make the deadlines and could not get out the week after. She said she did not know that far ahead of time. She could not tell me how much it would cost. She did not want the contract. I want a contract. She also said it would be maybe three weeks to start the service.
Description of Work: She came out to give an estimate. I want cleaning every single week.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
5.0


Response from ANNIE SHINES CLEANING SERVICE
Unfortunatley, after several attempts to explain that we are not a professional organizing company, we were unable to provide service to this client or create a contract promising professional organizing. We are a residential cleaning comany and we are happy to provide that service to the general public should they seek the service we provide.

MARY ANN W.
11/2008
5.0
house cleaning
  + -1 more
It was very good. They were on time and came when they were supposed to. They were thorough. They were very pleasant and easy to work with. I felt the price was a little high. I was happy with the results.
Description of Work: They came in and cleaned my house once.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KELLY Q.
05/2007
5.0
house cleaning
  + -1 more
They are punctual, reliable and do an EXCELLENT job. For a working outside the home Mom with two small children its money well spent for piece of mind.
Description of Work: They cleaned just the lower part of my house. They dusted and cleaned all my antiques that are displayed on a shelf. Cleaned the kitchen and bathroom as well as I would of done. My little TV area is always a mess and when they are done, it looks like no one has been there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from ANNIE SHINES CLEANING SERVICE
Thank you for the great review! We are pleased that 4 years later you are still with us as a satisfied client (and I can't believe how fast the children have grown in that time)! It has been a true pleasure working for your family. Thank you for the opportunity !

01/2006
5.0
house cleaning
  + -1 more
THE HOUSE LOOKS EXPLICABLE! I HAVE USED THIS CLEANING SERVICE FOR TWO YEARS WITH NO PROBLEMS. I HAVE FAMILY MEMBERS WHO HAVE ALSO USED THEM AROUND THE HOLIDAYS.
Description of Work: THEY MOPPED THE FLOORS, CLEANED THE BATHROOMS AND THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    4940 Merrick Rd # 240, Massapequa Park, NY 11762

    http://www.annieshines.com

    Service hours

    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    ANNIE SHINES CLEANING SERVICE is currently rated 4.8 overall out of 5.

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    ANNIE SHINES CLEANING SERVICE accepts the following forms of payment: Check
    No, ANNIE SHINES CLEANING SERVICE does not offer free project estimates.
    No, ANNIE SHINES CLEANING SERVICE does not offer eco-friendly accreditations.
    No, ANNIE SHINES CLEANING SERVICE does not offer a senior discount.
    No, ANNIE SHINES CLEANING SERVICE does not offer emergency services.
    No, ANNIE SHINES CLEANING SERVICE does not offer warranties.
    ANNIE SHINES CLEANING SERVICE offers the following services: COMMERCIAL AND RESIDENTIAL CLEANING.

    Contact information

    4940 Merrick Rd # 240, Massapequa Park, NY 11762

    http://www.annieshines.com

    Service hours

    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM