Richair Comfort Solutions

Description of Work: Split Mitsubishi ductless system.

Description of Work: Diagnosis, scheduled cleaning and descaling.

Description of Work: Troubleshoot fujitsu mini split tri zone unit not cooling efficiently. Tech called fujitsu service center and they worked together to resolve issue. Parts were ordered and replaced. Mini split works like a champ now!

Description of Work: I scheduled an appointment with this provider to get a quote for an AC installation which they confirmed by email. I waited for an hour and they have failed show up or call. I emailed and called the office and they are currently closed. Quite disappointing conduct from such a highly rated service provider.

Description of Work: Cleaned 5 air handlers and did system check for 2 split air mitsubishi heat pump systems previously installed by them. Work was done on time and without any mess.

Description of Work: Installed two compressors and 5 ductless units in my townhouse. | |They were very knowledgeable, responsive and easy to work with throughout the entire process. One of their salesman met with us on site many times and was always available if we had any questions. He also went over the best locations for all of the units, how many BTUs each unit should be, where the compressors should be placed, and what our electrician had to do. Very thorough overall. | |When our place was finally ready to have the units installed it was the in the middle of the summer, which is their busiest season. They originally told me they wouldn't be able to do the installation until September, but out of the blue they were able to fit us in at the start of August. | |The units themselves are great, easily cooled our place in the summer, and are extremely quiet. We have even turned the heating feature on a few times in the winter for additional heat.

Description of Work: They performed required service in a professional manner

Description of Work: He provided a free estimate. He was very professional. He spend a lot of time considering the project. He was also a very nice, considerate person. I would definitely use him if I had decided to move forward with the project.

Description of Work: I got an estimate for my dad's house.

Description of Work: purchase of aircondition system |

Description of Work: Repair & service ductless A/C

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Description of Work: I have been using Richair for many years and I have always found that they did a fine job. My only complaint is that they increased their pricing significantly recently.

Description of Work: We had a problem with our air conditioner and they fixed it. I was very pleased with every aspect of the service I received. My only hesitation is that they also sold me an annual maintenance plan that I don't think I really needed and I cancelled it after the first year. But other than that I was very satisfied.

Description of Work: They installed a 19K SANYO Flexi-multi outdoor unit and two SANYO fexi-multi indoor units. This gave us a great inverter-controlled split system air conditioner for two rooms. This system replaced two through the window air conditioners. Their salesmen are very knowledeable. They had great suggestions about how and where the units should be installed. The installers worked professionally. They tested and made sure that the system worked perfectly and made sure that we understood its operation before they left. We also were given help obtaining Con Ed. rebate of $400.00. We have four more rooms to air condition in the same way, and when we're ready, they're the ones to call.

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Description of Work: They provided annual maintenance of air conditioning units.

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Description of Work: Gave and estimate to install ductless A/C

Description of Work: Installed two Mitsubishi heat pumps with two air handlers attached to one and three to the other, providing both air conditioning and heating.

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Description of Work: The representative came to my home and explained all of my options for a mini-split AC system. I thought I would need a much bigger and more expensive system. He said no. He was telling me what was best for me as opposed to what other reps were doing—selling me what was best for them. I was very impressed with the professionalism, politeness, experience, and knowledge of the rep, the installers, and the technician that came to start the system. He even later sent me the rebate forms and how to fill them in so that I could get a $400 rebate from Con Edison. By the way, this company is also authorized to install certain AC systems that qualify for this rebate. Warning: Not all companies are authorized by Con Edison but may still tell you they are. Check out Con Edison’s website. The installers came and took the time to explain how they will position and install the unit and why. They even measured the distance of the outside unit on the corners to ensure it was perfectly straight and secure. Before they left, they cleaned up and put everything back in order. The next business day, they sent a the technician to start the system up. He explained everything to me, including setting the time on the remote to explaining the unit's features and how to clean the filters. Every person I encountered with from this company was knowledgeable, polite, professional, and experienced. I would without hesitation recommend this company to others.