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The Carpet Spectrum

Carpet Sales and Installation, Flooring Sales and Installation, Carpet Cleaning

About us

Carpet Spectrum is committed to quality and our proven track record demonstrates that at every phase, from selection to installation to maintenance, we will bring you value above and beyond that of the product itself. Our expert flooring consultants, familiar with your floor covering needs, insure your satisfaction. Our company is committed to building long-term customer relationships. When you trust your floor covering needs to us you're working with the most dedicated professionals in the industry. It is our philosophy to understand your floor covering needs and then provide the best quality service available anywhere. Turn to us for your flooring solution and we will earn your confidence. Additional email - info@carpetspectrum.com. Additional contact name - Steve Dalberth.

Business highlights

36 years of trusted experience

Services we offer

Installation and repair of carpet, vinyl, laminates, hardwood floor, window treatments & ceramic tile.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-10 of 10 reviews

Rebecca M.
05/2017
5.0
carpet installation, flooring contractor
  + 0 more
The stairs look amazing. And issues with the vinyl planks were dealt with immediately.
Description of Work: Luxury vinyl plank installed in kitchen, entry, and dining room; and carpet installed in living room, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Evelyn U.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpet Spectrum installed a new kitchen floor, stripping off the old floor and installing new vinyl. The whole process, from choosing the flooring material to installation went smoothly and professionally. Cost was very reasonable. My old floor had a large uneven area in the middle, and they were able to level it out! The kitchen looks fantastic! I would not hesitate to have any work done by Carpet Spectrum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Geraldine W.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
Steve is fabulous. Called before appointment, arrived on time, VERY personable. Moved furniture, repaired wrinkles and vacuum carpet throughout each bedroom and effected part of hall. Price very reasonable. Quality of work exceptional. We are VERY PLEASED.
Description of Work: Eliminate carpet "wrinkles" in 3 bedrooms and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Douglas T.
09/2014
4.0
carpet installation, flooring contractor
  + 0 more
Installers were great!
Description of Work: Install carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

John S.
04/2014
5.0
carpet installation
  + -1 more
It actually went rather poorly because of improper adhesive recommended by the supplier, but they replaced the entire floor and it is now very nice. It took a long time [6-8 weeks??] to get the tests done and the supplier to stand behind the warranty and get the replacement installed, but we are now satisfied. They were very cooperative under this trying circumstance.
Description of Work: Replaced cork floor in our church "Guild Room" After a small fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Patricia J B.
03/2014
5.0
carpet installation
  + -1 more
It had two wrinkles, in a doorway and they came in when they said they would and did a beautiful job.
Description of Work: They re-stretched my bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy M.
03/2013
4.0
carpet installation
  + -1 more
They did what they said they were going to do. There were no problems. The price was reasonable or I would not have chosen them. They came right when they said.
Description of Work: The Carpet Spectrum did carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

suzanne M.
02/2013
5.0
carpet installation, flooring contractor
  + 0 more
Being new landlords, we were looking for a reputable company to install flooring in our newly renovated 1200 sq ft duplex. We had looked at several other stores before going to The Carpet Spectrum. When we met Dawn, we told her we had just purchased our first rental property and would like some guidance. Her helpfulness and knowledge about all types of flooring convinced us we were in the right place. She helped us pick out carpeting for 2 bedrooms, a stairway, hall and living room and vinyl for the kitchen and bath. The installation was on time and done very well. We were thrilled with our choices. We enjoyed working with her and her team of installers and would choose The Carpet Spectrum again.
Description of Work: purchase and installation of carpeting and vinyl for 2 bedroom 1.5 bath duplex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

George B.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job and I had no problems. They were here when they said they would be here. They were very professional.
Description of Work: Carpet Spectrum cleaned my carpets in three rooms in October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

carol P.
08/2011
5.0
carpet installation
  + -1 more
The installers arrived right on time and were very careful and complete in the preparation of the carpet rip out and laminate installation. This included moving the refrigerator and removing and replacing the toilet in the powder room. The clean up and removal of the carpet and the careful checking for scraps etc., was thorough. We are exceptionally pleased with Carpet Spectrum and will certainly recommend this company.
Description of Work: After checking out several other laminate installers we knew that Carpet Spectrum was our BEST choice From the estimate by Steve to the installation by Steve and Larry everything was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,575.43

    Contact information

    3432 Rte 21, Marion, NY 14505

    http://www.carpetspectrum.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Carpet Cleaning

    FAQ

    The Carpet Spectrum is currently rated 4.8 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    The Carpet Spectrum accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, The Carpet Spectrum offers free project estimates.
    No, The Carpet Spectrum does not offer eco-friendly accreditations.
    No, The Carpet Spectrum does not offer a senior discount.
    No, The Carpet Spectrum does not offer emergency services.
    Yes, The Carpet Spectrum offers warranties.
    The Carpet Spectrum offers the following services: Installation and repair of carpet, vinyl, laminates, hardwood floor, window treatments & ceramic tile.

    Contact information

    3432 Rte 21, Marion, NY 14505

    http://www.carpetspectrum.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM