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CUSWORTH DOOR & WINDOW CO

Garage Doors, Doors

About us

Three Generations , Family owned and operated over 55 years

Business highlights

69 years of trusted experience

Services we offer

Quality Service and Installation of garage doors and automatic door openers, We sell Wayne Dalton Doors and Liftmaster Openers

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-6 of 6 reviews

Tom C.
08/2018
5.0
garage doors
  + -1 more
Men came the same day I called. Dispatcher kept me informed by telephone. Workers not only fixed the problem but did a complete check and lube of tract. I would definitely hire them again.
Description of Work: Fixed tract on automatic garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Edward D.
09/2016
1.0
garage doors
  + -1 more
They never responded to my inquiry
Description of Work: Replace garage doors
Rating CategoryRating out of 5

Response from CUSWORTH DOOR & WINDOW CO
Hi [Member Name Removed], Sorry we don't normally do business thru a web site, if that's how you contacted us, I'm not sure, As you can see I just now stumbled upon this review( 5/24/17), This website never notified us of your review. we do all our business by phone , not sure if you called or just responded to a web site , but we do return all phone calls and usually have someone in the office Monday thru Friday 8 am to 4:30 pm. ( I'ts possible you might have left a message on our recorder and was not audible ? so we were unable to return the call ) That does happen some times. Again sorry we missed your inquire, Thank you, Theresa Dolan President 315-736-8663

Tyson K.
10/2013
5.0
garage doors
  + -1 more
Very pleased with the service and arrived when specified. Serviceman was polite and addressed all my concerns. I will absolutely contact them again if I have problems with my garage.
Description of Work: Replaced springs on both garage doors and repair garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Larry K.
02/2013
5.0
garage doors
  + -1 more
Service was fine overall.
Description of Work: My garage door was damaged (I'm not saying who backed into it). I called Cusworth Door and the service guys were here in a little over an hour, went right to work and in a short time had the door repaired and working perfectly, actually seeming to work more smoothly than before it was damaged.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from CUSWORTH DOOR & WINDOW CO
Thank you for choosing our business to take care of your O/H door problems, we take pride in taking care of our customers with same day service as often as possible. Thank you again for choosing Cusworth Door we look forward to servicing your O/H door needs in the future. Sincerley Theresa

Kevin T.
02/2013
5.0
garage doors
  + -1 more
After getting no response from the company we had used previously, we called Cusworth on Tues morning. They gave us an immediate appointment for that afternoon at 1pm. At 1pm, they were courteous enough to call us to let us know that they had been delayed by an emergency, and would arrive at about 3pm. They arrived right at 3pm as promised. The father/son team were courteous, nice and fun to deal with. They explained everything that they were doing. The entire job took only about an hour. We are extremely pleased with the results, and highly recommend this family run business.
Description of Work: They replaced a 20-year old LiftMaster garage door opener that had failed with a new equivalent model. They also serviced our other garage door opener. After the service, both doors were smoother and quieter than they had been in years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from CUSWORTH DOOR & WINDOW CO
Thank you for your review of our company. We treat our customers with the same respect as we would like to be treated, by keeping you informed of the time of our arrival so as not to keep you waiting and wondering when we will be arriving. As we all know unexpected events happen and we do our best to take care of all our customers. Thank you again for choosing Cusworth Door for your O/H door needs, Sincerley Theresa

Diane L.
12/2012
5.0
garage doors
  + -1 more
The entire experiance, first phone call to completion of the install, was a total pleasure!!!! The most delightful group of people with whom to work!!!!! So personable, so professional, so knowledgeable, so helpful!!!!! The business community would do well to mimic how Theresa and Thomas Dolan and son Zach deal with their customers and run their family-owned business!
Description of Work: First phoned them for information. Went to their showroom to firsthand see their inventory. Without hesitation we immediately set up a day/time for them to come to our house for measuring and an estimate. They ordered the doors and when they arrived they phoned up to set up a day/time for install. We were having no success locating someone to do some reconstruction on the actual garage door openings, mentioned that to them, and they offered up the name of a local construction company for us to contact if we so desired. We called them, they came out, they did the work and it was amazing! Then the garage doors got installed and totally transformed our driveway/garage area. The entire staff at Cusworth couldn't have been nicer. They were so helpful, courteous, professional, knowledgable, prompt, honest, nothing short of a pleasure to work with. Without hesitation we would whole-heartedly recommend Cusworth to family, friends, co-workers, neighbors. Can't speak highly enough of them as individuals or as a business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,660

Response from CUSWORTH DOOR & WINDOW CO
Thank you for the review of our company. We at Cusworth door try to make our customers experience as easy and inconvienient as possble when choosing the right door for whatever the application. If the job requires something out of our expertise then we will make recommendations of several local building or electrical contractors to suite your need and work along with them to make sure the end result is what the customer wants. It was a peasure to work with you and look forward to any O/H door needs you may have in the future. Sincerely Theresa

    Contact information

    9345 RIVER RD P.O. Box 437, Marcy, NY 13403

    cusworthdoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    CUSWORTH DOOR & WINDOW CO is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Saturday: Closed

    CUSWORTH DOOR & WINDOW CO accepts the following forms of payment: Check
    Yes, CUSWORTH DOOR & WINDOW CO offers free project estimates.
    No, CUSWORTH DOOR & WINDOW CO does not offer eco-friendly accreditations.
    No, CUSWORTH DOOR & WINDOW CO does not offer a senior discount.
    No, CUSWORTH DOOR & WINDOW CO does not offer emergency services.
    No, CUSWORTH DOOR & WINDOW CO does not offer warranties.
    CUSWORTH DOOR & WINDOW CO offers the following services: Quality Service and Installation of garage doors and automatic door openers, We sell Wayne Dalton Doors and Liftmaster Openers

    Contact information

    9345 RIVER RD P.O. Box 437, Marcy, NY 13403

    cusworthdoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed