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McClurg Remodeling

Handyman Services, Kitchen and Bath Remodeling, General Remodeling,

About us

The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients’ design, remodeling and construction needs. The company, which was established in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, additions, and large-scale renovations - both inside and out. The company also handles commercial remodeling and renovations and builds two or three custom homes each year. Additionally, McClurg operates a Home Repair division that specializes in small household and office projects. Additional email - bristol@mcclurgteam.com. Additional contact name - Jon Bristol.

Business highlights

46 years of trusted experience

Services we offer

Bathrooms, kitchens, interior exterior alterations, exterior living spaces, additions, basement conversions, solar water heating system, large scale renovations, light commercial renovations, custom homes & handyman.

Services we don't offer

Ask for details.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
4%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 123 reviews

Jack B.
04/2013
3.0
decks
  + -1 more
Very professional, responsive. Called because reputation for good work. Unfortunately price was 50% higher than others so did not select
Description of Work: Requested quote to replace deck

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kathryn C.
04/2013
5.0
handyman service, plastering
  + 0 more
I'll definitely use them again - they showed up when they said they would, kept the rest of the house clean during the sanding, and did the job beautifully.
Description of Work: We had water damage on the dining room ceiling, wall and crown molding. McClurg repaired all the plaster, primed the walls and painted the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Suzanne C.
03/2013
5.0
woodworking
  + -1 more
Pete arranged to be here at 8:30, he was. Work went very well. I had removed wall to wall carpet and found unfinished walls.
Description of Work: Installed floor trim and shoe molding in living room, hall and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Scott Z.
02/2013
5.0
home remodeling
  + -1 more
They were quick to send out an email giving the estimate. It was good. I know the owner. I trust him. He is honest. His finished product is very good. They are a little pricey compared to the other quotes that we got.
Description of Work: We were looking at putting a bathroom in the basement and we got a quote from McClurg Remodeling & Construction Services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara E.
02/2013
5.0
home remodeling
  + -1 more
McClurg remodeled our kitchen in 2006 and did a beautiful job. Then, a year or two ago, the veneers on a couple of the cabinets started peeling off. I called McClurg, knowing that any warranty would have long expired, but hoping I could hire them to repair the veneers. Instead, they called the cabinet company, who agreed to replace ALL the cabinet fronts. Apparently there had been a manufacturing issue with these cabinets that was not discovered for several years. McClurg had the master carpenter who had installed our kitchen bring the new pieces out and replace the ones that were damaged. He left the other pieces so that we could replace the originals if they began to peel. All of this was done at no charge. I was completely impressed by their customer service. They had no obligation at all to help me with this problem, but they did so way beyond my expectations.
Description of Work: Repairs to cabinets installed during a previous remodel by the same company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine L.
02/2013
5.0
handyman service, woodworking
  + 0 more
This was a small project, and we had difficulty finding a contractor that would perform the work. McClurg never hesitated, and set up an appointment to have someone come out to discuss the project. Within a couple of weeks we had a skilled carpenter who designed, and constructed not only safe and sturdy stairs, but beautiful stairs that tied into the look of our patio. A bit pricey, but worth every penny.
Description of Work: McClurg removed, and installed outdoor patio stairs on our property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

anna S.
02/2013
4.0
handyman service, screen repair
  + 0 more
They were very punchional and professional and didn't leave till the job was done. They were very clean.
Description of Work: They replaced all our screens on our sunporch also rerooted out dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deborah N.
01/2013
5.0
basement remodeling
  + -1 more
It was excellent! They were extremely thorough, used quality materials, and had good follow up practices. The basement looks great!
Description of Work: They refinished the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Elizabeth C.
01/2013
5.0
flooring contractor, remodeling, plumbing
  + 1 more
Jim the carpenter was friendly & professional, always on time & very tidy. He was helpful, skilled & very easy to work with.
Description of Work: They removed an old subfloor, leveled the floor joists (which involved jacking them up from the foundation), installed a new tile floor, & updated the laundry plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Lynnette V.
11/2012
5.0
handyman service
  + -1 more
mcclurg sets the standards in home repair -- always on time, knowledgeable, professional, delivering exceptionally high quality service and results not inexpensive -- but when responsiveness, reliability and quality matter, they are the "go to" home repair service highly recommend
Description of Work: repaired water damaged ceilings and walls, including wallboard repair, decorative plaster, and painting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sonya P.
09/2012
1.0
concrete repair, electrician, foundation repair, home remodeling
  + 2 more
We had a project consultant from McClurg come out to look at our extensive list of jobs that need to be completed. The most extensive of these jobs and one that we need to save for in the future is our foundation wall. We already know this will be a big job and needed to get an idea of how much it will cost and what exactly is involved so we can be prepared in the future. Once we showed the person who arrived our foundation wall he ignored all the other projects that we actually have the money for and are ready to accomplish. He was the most vague person in responding to any of our questions that I've ever come across and actually acted put off when I offered details of the job that I assumed would be part of the estimate, as if I shouldn't know what I'm talking about. He could not justify his inflated estimate with any details of the job that would be performed. When we kept trying to show him our other projects, he basically brushed us off and said that we could call them when we get serious about the foundation wall and that "they're too busy to make the effort of following up with us". Before he left we still have many unanswered questions and are in the middle of talking to him when he just abruptly and robotically said "ok this is the end I'm going now". It was extremely bizarre behavior and we were left knowing less than before he arrived. One thing we decided is he was very poor representation for a company that otherwise has a good reputation. It left a bad taste in our mouth and did not appreciate his overall we don't need your business attitude. Long story short, we immediately made the decision to not go with the company once the door was closed.
Description of Work: We decided not to have this company do any work for us.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
punctuality
5.0


Response from McClurg Remodeling
Unfortunately, there must be some confusion because we have not looked at work for this person or been to their home. We did receive a call from them to look at work, but we did declined the opportunity.

Lori T.
08/2012
1.0
remodeling
  + -1 more
Very poor experience and frustrating. Estimator came out to meet us and took some notes and spent 45 minutes answering questions. Unfortunately all follow up calls and emails were unanswered when we simply wanted a detailed estimate. I heard the quality of their workmanship was very good and was willing to spend $25,000 but apparently they are too busy to just communicate and follow up. Sad because I'm virtually right down the streeet from their main office. My mother in law had a similiar experience. Sounds like things are so good for them they don't have a problem with this kind of thing.
Description of Work: No service performed because we never received a detailed estimate. Just a follow up email stating a range.

Rating CategoryRating out of 5
responsiveness
1.0


Response from McClurg Remodeling
After reading this review, we called to speak with the owner to be sure we understood where our process fell short of their expectations. We appreciate the input and we will use it to try to improve in the future.

Len S.
08/2012
5.0
foundation repair
  + -1 more
I was pleased. The thing I liked best is that it was a time & material job. They gave me so much printed material that I easily anticipated prior to the job what the cost of the job would be. They gave their per hour labor cost, gave me the parameters of when the labor costs would start, end, etc for the day. They figured the labor cost to the closest quarter hour, which was nice. The worker that they sent was experienced and quite capable...they were real professionals. They paid alot of attention to detail. It was nice and refreshing to deal with them. I thought the cost of the job was reasonable.
Description of Work: They did a foundation repair. They replaced 4 cement blocks and reparched the surface.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice L.
08/2012
5.0
electrician, home remodeling
  + 0 more
The electrician that they sent was excellent. He did an outstanding job. He did what he had to do. He did it quickly and on time. He was very skilled. The product was very nice. Everything works well. Their price was a little high but we are very happy.
Description of Work: McClurg Remodeling and Construction Services came out to install bathroom fans and vent them to the outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
06/2012
5.0
concrete repair, remodeling, handyman service, masonry
  + 2 more
They show a lot of attention to detail & make sure everything is done correctly. They make sure all subcontractors do work up to their standards. If I needed any other work done like this, even years later I'll still contact.
Description of Work: They added on to my mother's family room - a 10'x22' addition including some foundation work & electric heating.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne H.
05/2012
5.0
home remodeling
  + -1 more
They were exceptional. I got what I paid for. I cannot say thing bad about them because it was the best experience I had.
Description of Work: I used McClurg Remodeling & Construction Services to remodel my kitchen area.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Maria M.
04/2012
5.0
home remodeling
  + -1 more
They did a good job. They were very patient. They helped my mother-in-law chose the fixtures. They coordinate the status of the project.
Description of Work: They remodeled my mother-in-law’s bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Janice L.
04/2012
5.0
roofing
  + -1 more
At the time, I was very pleased. They were competitive in price. They delivered what they promised. This was not done recently. I would use them again. I would never go back to some one unless I was pleased with them.
Description of Work: They installed our roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
03/2012
3.0
home remodeling
  + -1 more
We had to call them several times to come back and fix stuff that was not right. He is a sub contractor so you do not always get the person who is the expert. For example, we had an electrician that put lights in for us, and then he painted the ceiling. The job was not as nicely done as if a painter would have painted the ceiling. The price is extremely expensive.
Description of Work: They remodeled our bathroom.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$17,000

Response from McClurg Remodeling
We greatly appreciate the feedback and will be sure to use it to try and improve our process. After reading this review, I called to speak with Member to discuss the issues he had with us on his project. Once we started talking I did get confirmation that this was a bathroom project that we did in 2007 for $11,900.00 and that we had most recently looked at a kitchen project for Member, which we were not contracted to do. As I said to Member, I just wanted to be sure that even though we had some complications on his bathroom project that we had addressed all of these issues to his satisfaction. He confirmed that there was nothing more that we needed to take care of as far as the bathroom project and did appreciate that we came back to resolve the issues.

Thomas T.
02/2012
5.0
remodeling, screen repair
  + 0 more
They were very good and prompt. They did a very fine job. We thought they were expensive when we had them bid the kitchen remodeling for us.
Description of Work: We had some remodeling and repair work done on our ceiling. They also gave us a bid for a kitchen remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Stephen L.
02/2012
5.0
remodeling, replacement windows
  + 0 more
I will use them again in the future.
Description of Work: McClurg Remodeling & Construction Services gave me a bid for renovation of a couple of rooms including resurfacing walls, installation of replacement windows, painting and putting a floor down.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
02/2012
5.0
remodeling, handyman service, home remodeling
  + 1 more
The lead carpenter was one of the most skilled craftsmen we've ever hired. He addressed every aspect with complete attention to each detail. Since our home was built before 1978, he took precautions to address the possibility of lead paint and other problems associated with older homes. We did encounter some structural issues during the project that could not have been anticipated when the kitchen was demolished revealing the studs. This is where our carpenter's experience was an asset! He also set the tone and standards in the work site for subcontractors giving them both specifications and overseeing the work. When one of the appliances arrived damaged, he contacted the vendor for us and arranged for the loan of a floor model until a new appliance could be shipped. We are very pleased with the results and the fact that McClurg is a great firm to work with. They told us that seventy percent of their business is with homeowners who they have worked with in the past. We definitely fall within that group and will hire them for a future project we are planning.
Description of Work: McClurg totally remodeled the kitchen of our 1950s home. We have done a number of home projects on our own including a minor kitchen remodel but this time we were in over our heads. While there had been updates by the previous owners, the original cabinets and floor plan were not designed for today's appliances or cooking. McClurg is a design/build firm that offers a full range of services including project design, assistance with purchasing and construction. They use quality materials for their jobs and hire skilled carpenters. I have read reports about McClurg's pricing of jobs but do consumers take into account that this firm hires people who are experienced builders, provides them with training and state of the art tools, uses only top quality materials, retains design staff, is fully insured and stands behind their work? Some realtors cite a McClurg remodeled home as a selling point in their listings. We work out of our home and felt comfortable with all the workers on our job. They were very professional and cleaned the work site every day. Our remodeled kitchen exceeded our expectations. I highly recommend them. We made a major investment in our home and working with McClurg added both function and value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Rebecca R.
01/2012
5.0
concrete repair
  + -1 more
.They are very professional and produce high quality work.
Description of Work: .Installation of a new front porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Aimee D.
12/2011
4.0
handyman service
  + -1 more
We decided to do the work ourselves as the price was way out of our budget. They were really considerate. I would use them in the future.
Description of Work: I used McClurg to get an estimate probably in April or May for handyman work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna S.
12/2011
5.0
decks, plumbing
  + 0 more
McClurg was too expensive. The interaction went very well when they came out, they were responsible, professional, and got me a quote quickly. Their quality was top notch it was just that this is a rental property so I do not need all the greatest lumber and stuff.
Description of Work: McClurg gave me an estimate for a back up sewage line and fixing a squirrel damaged porch.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

60 E Main St, Marcellus, NY 13108

http://www.mcclurgteam.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Kitchen and Bath Remodeling,
General Remodeling,
Finished Carpentry and Woodworking,
Windows,
Electrical,
Doors,
Interior Painting,
Plumbing,
Masonry,
Decks and Porches,
Flooring Sales and Installation

FAQ

McClurg Remodeling is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

McClurg Remodeling accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, McClurg Remodeling does not offer free project estimates.
Yes, McClurg Remodeling offers eco-friendly accreditations.
No, McClurg Remodeling does not offer a senior discount.
No, McClurg Remodeling does not offer emergency services.
No, McClurg Remodeling does not offer warranties.
McClurg Remodeling offers the following services: Bathrooms, kitchens, interior exterior alterations, exterior living spaces, additions, basement conversions, solar water heating system, large scale renovations, light commercial renovations, custom homes & handyman.
Ask for details.

Contact information

60 E Main St, Marcellus, NY 13108

http://www.mcclurgteam.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM