All seemingly went well until stones in the driveway became loose almost immediately. It has been a 5-month battle and I have had to make countless phone calls in an effort to get the problem repaired. Two incomplete repair efforts were made with a promise to complete which was never fulfilled. I now have a driveway with many pavers installed without polymeric sand, just gaps allowing water to get under the pavers, which will likely ruin the driveway, which clearly this company has no intention of fixing. Their customer service is nothing short of abysmal. The owner, who came to oversee the job every day while it was being done, has never returned once to see the problem for himself, and has been fairly unpleasant to deal with when he deigns to speak to us at all. It takes several calls to his office to get in touch with his wife, who keeps promising the repairs will be completed, but nothing ever gets finished. I would never use or recommend this company again and am sorry I used him at all now. Heaven forbid anything goes wrong with the patio or porch. I know we'll end up in court.
Description of Work: installed a patio, porch and paver driveway
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$25,000
Susan M.
07/2014
5.0
driveway pavers
+ -1 more
The owner Lorenzo Amato is very helpful. His men are all experienced and very professional. They have a lot of equipment, so the job goes quick. We are very happy. This was a big job and they were done in 5 days. We would use them again
Description of Work: Cement drive way with paver designs, paver walk ways , re-finished my deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Luciano D.
08/2013
5.0
driveway pavers
+ -1 more
Lorenzo the owner came to my home to show us samples of brick paving stones, and provide us with a free estimate. He was very helpful, and took the time to explain the process, and the differences in the quality of the paving stones. He also showed us photos of prior jobs, and provided us with a detailed quote. The work was completed in two days as promised. They did a beautiful job. I am looking forward to having him coming back in the spring to do some additional work such as walkways, a front porch, and a new kitchen.
Description of Work: Installed a custom paving stone patio and stoop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
03/2006
5.0
driveway pavers
+ -1 more
AMATO MASONRY DID EXCELLENT WORK FOR AN GREAT PRICE! THEY WERE VERY RELIABLE AND THE WHOLE PROJECT TURNED OUT WONDERFUL. I AM TOTALLY SATISFIED WITH THEIR SERVICES.
Description of Work: THEY LAID AN ASPHALT DRIVEWAY AND PUT IN A BRICK AND BLUE STONE STOOP.
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Service Categories
Asphalt Driveways,
Concrete Driveways
FAQ
AMATO MASONRY is currently rated 4.3 overall out of 5.
No, AMATO MASONRY does not offer free project estimates.
No, AMATO MASONRY does not offer eco-friendly accreditations.
No, AMATO MASONRY does not offer a senior discount.
No, AMATO MASONRY does not offer emergency services.