The Cleaning Authority Rye

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hours was enough time. Owner said they would stop work at 4 hours or the extra cost for 1 hour of cleaning- would be $50.00 man/hr. I said OK extra $50.00 would be ok if needed. The actually cleaning took 3 1/2 hours. The owner arrived to pick up the 2 cleaning people and said it would cost me extra $150.00. I was upset about the extra cost and expressed my unhappiness. He said it was for $50 man hour (I guess I did not understand "MAN HOURS"). This is the 3rd cleaning services I have tried or used that offered a discount but either they never shown-up, cost extra money or did a bad job. I purchased this deal because it said $199 for 4 Hours of Cleaning and that what I expected. I do not feel the owner was clear about the extra cost "MAN HOURS".

In the beginning the company was great and the cleaning was great. It has gone downhill for months and I continually have to call and complain to the owner about things still being dirty and areas not cleaned that I have requested be cleaned. The owner came to look and noted the problems on more than one occasion, but I was never offered a re-clean, and the same problems have continued to exist week after week. Today there were crumbs on the floor, dust on my furniture, and nothing had even been moved on several side tables. There is food in the garbage can in the kitchen and no garbage bag replaced. The toilet was not scrubbed. There was a complete layer of dust on the chair rail downstairs and a rug in the entryway was not vacuumed at all. There was an actual candy wrapper and piece of paper on the floor of the kitchen. I was most disappointed by the fact that when I finally had enough and said I would have to stop using them, the owner did not seem to care that I was so upset, and did very little to try and keep me as a customer.

Provider was unable to fulfill requirement but due to no fault of their own. Angies List must have mis-categorized this service because the deal was not available in my town for the service provided. The Provider emailed me and clearly explained the situation and apologized for any inconvenience. Additionally they explained how I could contact Angies List and get reimbursed, which I greatly appreciated.

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Their service is pretty good. They bring their own cleaning materials and use environmentally friendly products. They outline what they are going to do as detailed work each time they come. The work is thorough and they work efficiently. They come when they are supposed to send two people, who clean the house within an hour and half.

The Cleaning Authority Port Chester were fine. They come monthly.

They did a great job! Jorma (the owner) comes himself with another girl and cleans the house for about 2 hours. They leave a piece of paper that says what area was "detail cleaned" and let me know if they are running late or early. I would definitely recommend them to my friends and family. The price is pretty reasonable as well....once you get past the initial cleans.