EARTHBOUND LANDSCAPING & TREES

Excellent. Superior produc and services.

Excellent. Earthbound knows how to source, plant and keep trees healthy.

Earthbound is a nightmare! Frankly, we are kicking ourselves for ever getting involved with them. Among the myriad problems we have had with Mark: (1) he planted trees too close to the retaining wall he built, thus causing the wall to buckle, so in addition to the cost of the tree and its installation, we now must pay another professional to remove the trees (when we brought the matter to Mark?s attention, he denied there was a problem); (2) the wall itself was built in a half-assed manner (e.g., bricks are not flush, the ends of the wall do not smoothly meet up with the lawn), (3) Mark installed a sprinkler system that failed after the first summer we used it, and (4) he built ugly, useless pits in the back of our house (for over $10,000!) that have done nothing to alleviate our drainage problem and have caused other drainage professionals to question what on earth he was trying to do. Making matters worse, when our house was flooded because the pits became backed up and we called Earthbound for assistance, we were charged over $800 for essentially nothing -- and Mark blamed us for the problem because we supposedly did not perform the proper upkeep. (Upkeep had nothing to do with it. Mark should have installed catch basins in the drainage pits; he didn?t, so we?re stuck with drainage pits that are inevitably going to clog.) By the way, when we objected to the exorbitant fee, we were haled into small claims court (a first for us in 14 years of home ownership). In fact, this company seems to be awash in litigation -- not surprising, given our experience with their shoddy work. The day we appeared in court, Mark had two other matters on the docket, and we?ve since spotted him in another court, ready once again to litigate rather than perform suitable work. We have numerous drainage and landscaping professionals view the work that Earthbound performed, and they all have come away shaking their heads about various aspects of the poor workmanship. Earthbound is the worst. Don't use them under any circumstances.

Mark does roofs? Who knew? We've used him for our trees for years but his crew also repaired our retaining wall and provided good drainage, so when I asked him for a reference he admitted that he had a lot of experience with roofs. The crew as usual was completely noninvasive, using ladders to access the outside rather than trapsing through the house, except when necessary. Punctual, reliable, and very high quality work. The finish is not always exactly as one might picture (more industrial than residential) but you know the job has been done well. Not cheap but you get what you pay for.

We hired Mark after suffering an 8" flood in our basement from water running onto our property. We are delighted with his work. It is expensive, but it is comforting to know that when it rains, we will not have any flooding in our basement.