About us
Business highlights
61 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Reviews
4.26 Reviews
Showing 1-6 of 6 reviews
Robin H.
01/2015
plumbing
+ -1 moreI called in the morning regarding a clogged drain. The clog involved more than one drain but was not the main sewer line. When I called initially, the company representative did not know when he could get someone here. About a minute later after he checked he told me he could have someone here shortly. Within 5 minutes Anthony was here. Within 20 minutes our problem was solved. He even cleaned out some containers we were using to catch the water without me asking him to do that. I thought they were prompt, professional and I also thought the price was fair. I would absolutely use them again and I would recommend them. Great first experience.
Description of Work: Unglogged drain
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
George T.
01/2012
plumbing, drain cleaning
+ 0 moreTHE WORST! Horrible service. Missed 4 appointments to do emergency repair. Did nearly $3000 in damages and company won't speak to me about it or provide insurance information. Had to spend 1 week researching to find out their correct names, addresses and license number.
Description of Work: ** Doing business under 20+ names. Consumer Affairs told me "We know all about Pavil Plumbing (aka Nassau Plumbing & Rooter and many other names) Does plumbing work without license. License is for home improvements & doesn't cover plumbing. Won't respond to telephone or email messages. Said they had insurance but won't tell me insurer or policy number. Worker came 1/28/11 to clear blocked drain line and broke a pipe by using excessive force when he couldn't get snake to go into proper line at a T junction. Worker came 12/30/11, broke open ceiling to expose pipe & repaired pipe. Worker came 12/30/11 to clear blockage (it wasn't cleared the first time) and again broke the pipe at the repair. Worker came 1/3/12 and cleared drain blockage & repaired pipe. Called company about the damages on 1/4/2012 and they were extremely rude. Yelled at me, hung up the phone on me. Leak damaged clothes & bedding conservatively valued at $1815. Closet needed professional industrial cleaners - $140. Repair broken pipe $600. Fix ceiling broken into to access pipes $400. Among their many company names: Island Park Plumbing & Sewer Rooter Service Lake Success Plumbing & Sewer Rooter Lynbrook Sewer Rooter Service Malverne Plumbing & Sewer Rooter Service Manhasset Plumbing & Sewer Rooter Services Nassau Rooter Sewer Service Pavil Plumbing & Heating Port Washington Sewer Rooter Service Roosevelt Plumbing & Sewer Rooter Services West Hempstead Plumbing & Sewer Rooter Service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$600
BRIAN K.
05/2011
drain cleaning
+ -1 moreFirst, i called another company whose ad indicated that they would unclog a sewer for $49 to $99. They tried with a snake, said it didn't work, and that I need a jet washing. Instead of a low price, the jet wash was offered to me for $1800. The company also said my sewer line was probably broken and told me they could recommend a company to excavate my line, if necessary. I told them I needed a second opinion, even after the company came down to $600 for the jet wash. I then called Nassau County Sewer and Rooter. Jimmy from the company came--five minutes earlier than schedule, had the clog unclogged in a little over an hour, spent a lot of time talking to me about sewer systems, including saying there was nothing unusual about my clog. Told me my system was not broken and that the clog was beyond my property--somewhere under the street where my sewer line meets up with the town's. He indicated that if it happened again, I should call the town because the town may well be responsible. The price was $300 as quoted by Jimmy when he came to my house. I wish I had called Nassau County Sewer first. I wouldn't call any company--and there are lots==that say they can do it for $49. They just want to get in the door and then offer some unnecessary service at an exorbitant price.
Description of Work: My sewer was clogged
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Tony L.
11/2009
drain cleaning
+ -1 moreOverall, using them twice, I would use them again. I think the service is expensive, but I don't have anyone else to compare them to. I would recommend them and use them again. They were overall punctual and professional.
Description of Work: I used them to clear a clogged toilet over the summer and the plumber who came was a pro and cleared the clog with an auger. My ratings also indicate my first experience with them to clear a clog in my basement mainline. The plumber who came over did not have the right cap and had to come back to finish the job. I think he should have checked the parts before doing everything. That was an expensive job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$175
Dan G.
04/2009
drain cleaning
+ -1 moreNassau County Sewer Rooter came within 30 minutes of my call. Their service person, Chris, was very friendly and professional. He cleared the line and we were back in working order in about an hour. He took time to explain the cause of the blockage and said that the work was gauranteed.
Description of Work: We had our main sewer line clogged and water from our washer (as well as some "water" from the sewer) was coming out into the shower on the first floor of our house. Yuck.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
SUE G.
07/2007
drain cleaning
+ -1 moreMost companies won t offer a senior citizen discount for work they will do for you, but this company does. They are very professional and even though the prices out there are very expensive, they seemed to be a lot less than their competition. I will use them again.
Description of Work: We had a clogged drain in our bathroom sink, so they came out and snaked it out for us. They took about an hour to complete the service and then cleaned up after themselves.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
Contact information
11 Nassau Ave, Malverne, NY 11565
www.nassaucountyplumbingandsewerrooter.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing
FAQ
Nassau Plumbing & Sewer Rooter is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Nassau Plumbing & Sewer Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nassau Plumbing & Sewer Rooter offers free project estimates.
No, Nassau Plumbing & Sewer Rooter does not offer eco-friendly accreditations.
No, Nassau Plumbing & Sewer Rooter does not offer a senior discount.
Yes, Nassau Plumbing & Sewer Rooter offers emergency services.
Yes, Nassau Plumbing & Sewer Rooter offers warranties.
Nassau Plumbing & Sewer Rooter offers the following services: Plumbing & drain cleaning
Contact information
11 Nassau Ave, Malverne, NY 11565
www.nassaucountyplumbingandsewerrooter.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day