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SCLAFANI ENERGY

Heating and Air Conditioning, Heating Oil, Water Heaters

About us

Delivery of heating oil, propane, biofuel to Putnam, Westchester and Dutchess Counties, NY 24 hour full service, out of fuel service, highest quality at cod prices. Just call us or automatic delivery!

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

We are a full service fuel oil, propane and biofuel dealer, we also sell diesel and gasoline to certified users, 24 hour emergency service, gold service contracts, same day delivery, just call or automatic fuel delivery service

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
3%
3
0%
2
3%
1
15%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-25 of 33 reviews

Tom M.
04/2023
1.0
heating & air conditioning/hvac
  + -1 more
Sclafani Energy, aka Burke Energy, aka Petro Energy, preys on senior citizens by sending them fraudulent bills, refusing to correct them when confronted, and then engaging in a campaign of harassment to collect their ill-gotten gains. DON'T USE THEM!
Description of Work: Boiler replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,500

Melissa K.
03/2023
1.0
heating oil companies
  + -1 more
If I could give 0 stars I would. Ever since Burke got involved with Sclafani they have been absolute trash. Prices are outrageous. Customer service is terrible. They have called me EVERYTIME before delivery to confirm. II have used them for years. Two deliveries ago there was no call and then a $800 bill in my mailbox. I spoke with "customer service" and this girl had no idea what she was talking about. Every sentence was contradiction to the last thing she said. Then at the end she asks so I can take you off the may cancel list. Who says that?!! This delivery they actually called and I said no do not send anyone here and note in my file we are no longer using you for Oil. A truck delivers to my house with another $700+ plus bill. I called and the customer service and lack of care was just something I have never heard of before. I have been in customer service for 15 years, I'm embarrassed for them. I waited over 45 for a manager or supervisor to call me back, at which point I couldn't wait anymore so I called back. The girl who picked up the phone had me waiting over 10 minutes for a manager to get on the phone. He tried to offer me the "lowest price" for oil. I said I am not paying a single dollar for a delivery I did not request and specifically said no to. He tried to offer me the lowest price like that was a good solution. $0.00 is the only price I will take or come take your oil back. Go with someone else, there are so many other companies that offer the same services, oil and propane and truly care about there customers.
Description of Work: Nothing, I did not request a delivery and they delivered anyway. Over $700+

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$788.8

Brian E.
04/2020
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Sclafani Energy came through in our hour of need and had us up and running the day after we selected their proposal. We'd had a catastrophic boiler failure that had left us without heat or hot water for a week. Sclafani showed up the same day and had an estimate in our hands by late afternoon. We went through a bidding process with some competitors, which somehow took a week. We should have accepted Sclafani's proposal on day one, but we like to do our groundwork. Their team is friendly, super-competent and professional, from customer-service/sales to the technicians who performed the work. A footnote for the Corona Virus era - we needed some followup work and the team showed up immediately, gloved and following all the protocols. These guys are on the front line. Sclafani installed our original system 15 years ago, and we'll continue to use them as long as we're here. Living here in this house, that is.
Description of Work: Replace damaged boiler and water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JOHNNA C.
12/2016
1.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
I called several times to see when the oil was being delivered as I was out of oil and the lady who answered the phone was nasty. I had to cancel the delivery and get someone who was more reliable. Would never recommend this company to anyone.
Description of Work: I needed an oil delivery as I was out of Oil.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brian S.
12/2016
5.0
heating oil companies
  + -1 more
They are excellent across the board. I would use them again.
Description of Work: I used Scalfani within the last year for furnace cleaning and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
10/2016
2.0
heating & air conditioning/hvac
  + -1 more
I just called the company to find out some information and the person on the phone seemed bored and put on to give me information. She told me the price for oil and a service agreement in which she spent most of the time telling me what it did not cover. Thanked her and ended the call. Would never use a comapny based on that call.
Description of Work: Inquire about oil price and service agreement.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0


David H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I am very happy with them. I have used them for many years.
Description of Work: For heating, I use Sclafani. They did their normal service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

William B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are always prompt and efficient. Would highly recommend this company.
Description of Work: Propane

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Stuart K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had seen a puddle forming under my water heater, called my plumber but he was too busy. So decided to call my Sclafani, my oil supplier. Techs came in about an hour, identified the problem on the water heater. Actually was a valve on top of the water heater that was leaking, likely caused by two other parts that failed near the furnace. They spent about an hour and a half and completed the repair. No need to replace oil fired water heater which would have been a significant cost. Folks at Sclafani have always been pleasant and responsive.
Description of Work: Replaced valve on water heater and other parts connected to furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from SCLAFANI ENERGY
Thank you very much!

Joann L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I phoned them after a different oil company let me down. The Sclafani delivery man was polite and very helpful during a cold week. I am now a regular customer with Sclafani.
Description of Work: They filled up my oil tank for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,044

Susan N.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They’re reliable and they come when they say they will. They are always deliver on time and are highly responsive if any issues come up.
Description of Work: They’re cleaning an oil burner for us today, and they also provide our oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SCLAFANI ENERGY
Thank you so much, we really appreciate it!

Adele W.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
Due to the fact that we had a credit card on file they were able to charge us without obtaining our consent. When we questioned the charge the owner was nasty, rude and aggressive. We had had negative dealings with her in the past but kept them on due to their competitve price (not worth it in retrospect) - look on the internet for other reviews she has the reputation of being a bully and we saw many similar stories. Very unprofessional. Would not recommend them to anyone. Their customer service is non existent.
Description of Work: After 15 years of being a loyal customer they ripped us off by charging us a fee for closing our account because we moved away. We never agreed to this charge.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$25

Response from SCLAFANI ENERGY
We do not charge an account closing fee, if you sold your home there is a charge for a person to come out and certify the gallonage in the tank, this is agreed to up front before we do the closing statement, we are preparing a legal document for you, this fee is much smaller than other companies charge, we apologize if you were unaware that there is a fee to prepare this docment, we must travel, contact the attornies for the closing etc, I am very sorry to hear this.

thomas G.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The repair man was very professional and informative.
Description of Work: replaced a part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SCLAFANI ENERGY
Thank you!

Bruce B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Arrived promptly, worked without mess, task oriented, very approachable for discussion, etc
Description of Work: annual service of oil burner, plus includes 24 hr one year emergency service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from SCLAFANI ENERGY
Thank you so much!

Bill H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They called me as a reminder, scheduled appointment, called first, showed up on time and cleaned area when finished. They continue to impress me with their quality, customer service, pricing and going above and beyond attitude. I've tried a few other suppliers prior to settling on Sclafani and they do not dissappoint. Shop Putnam!
Description of Work: Just had our old oil burner annual service and cleaning. Price is for annual coverage. Although unit is old and sometimes requires more work, they keep it going and explained what they did and what may be needed later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Phil and Carol B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
We've been long time customers of Scalfani and have never had a problem with oil deliveries or getting our burner serviced. We have a difficult, long, steep driveway but only once did a driver complain and he came at night when you can't see well. Now, there is a note on our account about our driveway and not to deliver in the dark. We got our burner serviced tis year and decided to purchase a service contract. The repair guy was thorough, explained everything, pointed some things out which we are thinking about (i.e. replacing the tanks in the spring and getting the chimney cleaned). Their customer service is great. They are pleasant and willing to work with you on scheduling. They call before arriving to give you an estimated time of arrival. Maybe there are other companies who are cheaper and also good but we won't use any other company.
Description of Work: Oil burner service and oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Steve S.
11/2011
1.0
heating & air conditioning/hvac
  + -1 more
It has been over a week and I never received an estimate. Do not appear to be reliable
Description of Work: They came to give me an estimate on a new boiler. they came but never sent a estimate. weird way to do business

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0


Response from SCLAFANI ENERGY
While it is probably too late to respond to your needs, a manager is always available to speak with should you not recieve the information you require, I apologize

Bradley/Carla S.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were great. Always delivered on time.
Description of Work: Delivery of fuel oil to heat home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Justin J.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Technician struggled through the problem, but ended up fixing it and getting the boiler running.
Description of Work: Technician performed an emergency response to a boiler that went down in the middle of a cold snap. Technician diagnosed problem, then replaced a malfunctioning part. Tech had to deal with the cold, middle of the night, and an abundance of fuel oil spraying all over him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bill H.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
We recently changed oil providers due to overpricing of oil for home heating. We received oil delivery lasy month at price quoted which was less than average for area. We also wanted oil burner to be inspected and placed under annual contract. As scheduled, two servicemen showed up, cleaned and inspected furnace and approved for contract. They also advised that I would need a chamber kit eventually but not right away. (I knew this from previous service provider but wanted to see if Sclafani identified it also.) They did not try to pressure me into doing it right away. Overall, great experience and highly recommended.
Description of Work: Oil Furnace cleaned and inspected for contract purposes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Bill H.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
It was very difficult locating a heating oil or fuel oil dealer in Putnam County, NY especially with published prices and a decent Website. Angie's List did send me a list on request (thank you, Chasity) that I researched thoroughly and I decided on Sclafani Oil (http://sclafanioil.com/) in Mahopac, NY. They were the only local company that publishes their current oil price on-line and that was the price I paid. They were also 45 cents less per gallon than the average price according to NYSERDA, "New York Home Heating Oil Price Monitoring Program". My last company charged me 45 cents more than that average price. Their service contract is also $50 less than previous company and I scheduled them to inspect furnace next month. I will report on that experience separately.
Description of Work: Needed and received delivery of 300 gallons of residential heating oil at a fair and decent price in Putnam County, NY. After researching multiple companies, Sclafani Petroleum (http://sclafanioil.com/) proved to be the most reasonable. I contacted them on Tuesday and they delivered right on time on Wednesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Diana Q.
04/2010
4.0
heating & air conditioning/hvac
  + -1 more
I didn't know who was pulling my leg--my chimney service or Scalfani. They were both pointing fingers at each other, and I just wanted to get the problem fixed. I have since decided not to use them. They denied me a discount, even though they had come out recently to service the boiler.
Description of Work: I used them in the past for purchasing oil and maintenance of the boiler.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$434.86

Response from SCLAFANI ENERGY
We are unsure as to the problem, did you have smoke in the house? If the chimney is plugged we must recommend a chimney sweep, I am sorry I was not aware of this sooner, a manager is always available should you wish to esclate a problem

ARLENE P.
10/2005
5.0
water heater repair
  + -1 more
THIS COMPANY WAS EASY TO REACH/SCHEDULE, HELPED IN CHOOSING BRANDS, NEAT FOR PLUMBERS, TOOK AWAY ALL OLD EQUIPMENT/PIPING, REPLACED EXTRA PIPE, (NO CHARGE), EXCELLENT JOB, HAVE USED FOR OTHER PLUMBING WORK.
Description of Work: REPLACED OLD OIL BURNER WITH NEW EFFICIENCY BURNER AND INSTALLED NEW HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

10/2005
5.0
heating & air conditioning/hvac
  + -1 more
I FIND SCALFANI PETROLEUM TO BE EFFICIENT AND ANSWER YOUR EMERGENCY CALLS QUICKLY. IF YOU HAVE A CONTRACT WITH THEM YOU ARE THE FIRST TO GET SERVICE. THE WORKERS ARE FRIENDLY AND USUALLY QUICK AND CLEAN.
Description of Work: I HAVE MY SERVICE CONTRACT SCALFANI PETROLEUM. THEY DO ROUTINE MAINTENANCE ON MY BURNER AND EMERGENCY CALLS. THEY WERE RECENTLY CALLED IN TO CLEAN MY BURNER WHICH HAD DARK, BLACK SMOKE COMING OUT OF IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

dennis M.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
GOOD COMPANY, KEEPS APPOINTMENTS, CLEANS AREA AFTER PROVIDING SERVICE. HAS PARTS IN TRUCK IN CASE OF A PROBLEM PIECE. EMPLOYEES ARE KNOWLEDGEABLE AND COURTEOUS.
Description of Work: CLEANED OUT OIL BURNER. REPLACED FILTERS, CHECKED CONNECTION WITH OIL TANK & PROVIDE YEARLY SERVICE CONTRACT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325
    • 1(current)
    • 2

Contact information

52 Croton Falls Rd, Mahopac, NY 10541

http://www.sclafanioil.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Water Heaters

FAQ

SCLAFANI ENERGY is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

SCLAFANI ENERGY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SCLAFANI ENERGY offers free project estimates.
Yes, SCLAFANI ENERGY offers eco-friendly accreditations.
No, SCLAFANI ENERGY does not offer a senior discount.
Yes, SCLAFANI ENERGY offers emergency services.
No, SCLAFANI ENERGY does not offer warranties.
SCLAFANI ENERGY offers the following services: We are a full service fuel oil, propane and biofuel dealer, we also sell diesel and gasoline to certified users, 24 hour emergency service, gold service contracts, same day delivery, just call or automatic fuel delivery service
ask for details

Contact information

52 Croton Falls Rd, Mahopac, NY 10541

http://www.sclafanioil.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM