I have been a customer of Scenic Landscaping for close to 20 years. Last year after paying for grub control my lawn cutting company showed me that my lawn was loaded with grubs (a service that I paid for) My front lawn was destroyed. I called the man who has been treating my lawn and showed him then damage. I told him that I wanted his company to repair it the next season, not to recharge me for grub control and reseed my lawn. They never got back to me. After 3 phone messages and 3 emails they still have never gotten back to me. And although they sent me a renewal contract which I didn't sign nor return they sent me a bill anyway which of course I didn't pay! This is extremely poor customer service, especially for a customer who had been with them this long. I have since had to pay another company quite a lot of money to repair my lawn. I saw another review with a similar story, no response to his complaint with the company as well. At this point I have no other choice other than to take them to small claims court, which I have tried to avoid! But still no response. Very poor customer service, I DO NOT RECOMMEND THEM
Description of Work: Repair damage from previous year.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Donald N.
07/2013
5.0
lawn service
+ -1 more
They were very nice, very pleasant and very reasonable. The quote amount was $45 a week for cutting the lawn and the clean up was $250. They surveyed the area first. They came and visited our house, and checked to see how large our area and yard was. They reviewed to see what needed to be done. They went over everything with us and what needed to be done for the cleanup process, and what would be included. They were our second choice and they were very good. We had no problems with them at all. We would use them in the future if anything happened to the current one that we have.
Description of Work: We got a quote from Scenic Landscaping for cutting our lawn and also it's clean up.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mittie W.
07/2013
5.0
lawn service
+ -1 more
I've completed this entire review once!
Description of Work: I've completed this entire review once!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Bonnie C.
02/2006
5.0
lawn service
+ -1 more
We have used Scenic for over ten years and have been very happy with their work. They come and cut our lawn weekly without being asked, but do not cut if there is a drought. They clean up our property every spring and get in ready to plant and clean up all our leaves.
Description of Work: Scenic Landscaping provides a variety of services for us. They cut our lawn weekly during the season, do a spring and fall cleanup and fertilize. We sign up for the services we want and they figure out a price and divide it by ten monthly installments.
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
Scenic Landscaping is currently rated 3.8 overall out of 5.
No, Scenic Landscaping does not offer free project estimates.
No, Scenic Landscaping does not offer eco-friendly accreditations.
No, Scenic Landscaping does not offer a senior discount.
No, Scenic Landscaping does not offer emergency services.