In Town Plumbing and Heating, Corp.

heating & cooling contractor, water softener installer, gas leak repair service,

About us

We’re dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction

Business highlights

10 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 26 reviews

Jonathan M.
09/2024
5.0
Guy and his team are fantastic and such a pleasure to work with. We've been going through a complicated generator install and Guy has truly been an amazing partner to work with to get the project done as fast as possible. He's also helped with alot of general plumbing needs in the house and is always very responsive. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grace K.
08/2023
5.0
Great experience with In Town Plumbing. They were responsive and came when we needed them. They explained what they were doing and cleared our blockage. The team was awesome and got the job done!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$545

John D.
04/2023
5.0
Project cost was fair & reasonable. Arrived on time, placed drop cloths to protect flooring, completed job quickly, tested system and were on their way. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$585

Trudy L.
02/2023
5.0
Good experience with water heater replacement and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie L.
02/2023
5.0
They were quick to respond and very thorough. The team that arrived to the house were professional and even remembered something i had mentioned when booking but forget when they arrived. Would absolutely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat C.
01/2023
5.0
Very polite and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$500

John J.
12/2022
5.0
Ned to. Lear up a bill

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Hector G.
12/2022
5.0
My old boiler was 53 years old! On its last legs. I got In town plumbings number from a neighbor who had her boiler installed by them. I called and the next day Guy was in my home assessing my situation. The next day I had a reasonable quote and the next week he was ordering my new boiler. He installed a new boiler and water tank in a day and a half! With his two employeesâ ¦.Frank and Carl. All these guys are amazing. Full disclosure I am a pain in the behind retired police officer. I ask all the silly questions. And Guy answered them all. This experience with our new boiler could not have gone better. I could go on and on. I highly recommend them for any plumbing situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff C.
11/2022
5.0
I would recommend to a friend or family. He came but his assistant did the work. He came in to oversee and make sure all was okay. He assistant that did the work was nice and answered all our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele M.
10/2022
5.0
Guy and him team were absolutely amazing. I have a very difficult situation in order to get the water heater in and out of the house. It needed to go up on the roof into a window. The guys accessed the situation came up with a plan of action initiated it and were successful. They could not be any more professional, kind, knowledgeable, creative and qualified. I would and will use this company any time I have a project that they can provide a service for. Highly recommended. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Alev B.
09/2022
5.0
Guy is great! He explains everything in detail and is very responsive. Heâ s done an excellent job with installation of our water heater!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Douglas S.
08/2022
5.0
Unlike others on Angi, I was contacted in a timely manner but more importantly, was offered the opportunity to have the work done same day! On top of that, this company was more than happy to install a unit that I had purchased, and even picked it up for me! That coupled with being allowed to pay with credit card made this hire a no-brainer! The fact that this job was done quickly, perfectly and dealt with very professionally from the first phone call will garner Guy more work in the future! I could not have been happier with things from beginning through completion!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt C.
01/2022
5.0
Guy is good, very personable and easy to talk to. Very helpful and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Greg B.
01/2022
4.0
Very responsive and scheduled the appointment in a timely manner. Guy (owner) figured out the issue with our toilet leak quickly and made the repair right away. We would recommend In Town Plumbing and use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Pantelis Y.
05/2021
5.0
Guy is the absolute best. He is fair, explains everything in detail and he really cares about the customer and the quality of the work he does. His attention to detail is really impressive and he has a great demeanor. Guy intsalled a tankless water heater in my home. It was a job that a few companies turned down becuase of the amount of work that needed to be done with a challenging job. Guy was open to ideas and made it work and did not leave until the job was perfect. We have since used Guy for other plumbing jobs and everything has been great. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Khaya E.
04/2021
5.0
Great team that came after hours, found a leak and repaired all within two hours. Great job, great service, professional and personable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Joanna F.
03/2021
5.0
Guy has done all the plumbing work and repairs in my house for many years. He is awesome! From the boiler to the sewer to the toilets and faucets, he has done it all here and Iâ ve always been very happy with his work. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Torkel K.
01/2021
5.0
Guy came out and quickly troubleshooted my system. Gave me options and quickly repaired my system. I will use again moving forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane B.
01/2021
5.0
I was very nervous working in the dark for I never had to hire a plumber before and I didnâ t know who I was calling or how reputable they were, or if I was going to get ripped off, but Guy was the gentleman that contacted me and when I explained I could not locate a state water heater he searched around and called me back and found what is probably the only one in the entirety of Wetchester County! That was earlier on Wednesday afternoon and he told me he would contact me later on to arrange for installation. He also arranged for the rebate and whatever â red tapeâ involved with the warranty replacement and Wednesday evening he was here in my home installing the water heater! His work was excellent! He is very personable and having had a master plumber in my family prior to this fiasco I can say without reservation that this fellow, who is a gentleman as well, knows his business and does it well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Loraine S.
12/2020
5.0
Guy's work was very good. He explained what he did, and what had to be done. Guy is coming back to replace leaking water valves. His company's name and address have earned a place in my address book for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Simon W.
10/2020
5.0
Performed annual boiler servicing to my satisfaction. He walked me through the various inspection points and explained how things work, and also provided some estimates on some potential plumbing projects I have coming up. I would definitely use In Town again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

william D.
10/2020
5.0
Awesome job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy X.
10/2020
5.0
Great service. Showed up on time. Didn't take too much time, got in and got out. Very satisfied with the work!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,000

LORETTA M.
09/2020
5.0
Guy was most supportive in resolving a plumbing issue . He was prompt ,understanding, fair in his price and provided a great job. I will most definately use him again

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

850 Franklin Avenue, Thornwood, NY 10594

http://intownplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

heating & cooling contractor,
water softener installer,
gas leak repair service,
water heater installer,
plumber

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

In Town Plumbing and Heating, Corp. accepts the following forms of payment: CreditCard
Yes, In Town Plumbing and Heating, Corp. offers free project estimates.
No, In Town Plumbing and Heating, Corp. does not offer eco-friendly accreditations.
No, In Town Plumbing and Heating, Corp. does not offer a senior discount.
Yes, In Town Plumbing and Heating, Corp. offers emergency services.
Yes, In Town Plumbing and Heating, Corp. offers warranties.

Contact information

850 Franklin Avenue, Thornwood, NY 10594

http://intownplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed