Hooks Plumbing & Heating Co Inc

We were looking for a top-notch but reasonably priced plumber for the aforementioned job. Bobby was responsive, informative and helpful. He and his son -- also Bobby -- came out to inspect the site of the job, give me advice on what kind of drain to purchase, discussed sink options with me and generally was personable, down-to-earth, knowledgeable and courteous. Both returned to disconnect the old unit and then came back again to install the new one. They worked quickly and expertly and the result was a beautiful new kitchen sink and accessories installed! The price was very reasonable, the work expertly completed and the service outstanding and very pleasant.

Bobby Hook had come highly recommended by two others. I had what I thought was a broken garbage disposal causing a back up but it didn't behave like that as well. He worked on the problem a good long while and thought he fixed it without exactly determining what it was (though tried to determine). I agreed it appeared fixed, with water running freely. Within 72 hours, problem occurred again, worse than first time. He came back and spent a couple of hours. This time he did not feel he could fix it due to surmising what it was and not having the right equipment. He did not charge me for this visit and he referred me to someone else. The problem was as Bobby thought and the second person fixed it. I would definitely use Bobby Hook's plumbing again. He was timely, communicated when he got held up once, super responsive and ethical.

Hooks was great! They have thirty plus years of experience and they are "old school" where they want to do it right. He even talked me out of doing something that the designer had wanted and so did I because he saw that it would probably leak. He is honest and wants it done right. He was always on time, respectful, and clean. He is not clean, but he was worth it.

THE PLUMBERS THAT CAME TO THE HOUSE WERE VERY POLITE. THEY WERE ON TIME AND DID A VERY GOOD JOB. WE WERE VERY HAPPY WITH THEIR WORK. THEY MADE SURE THEY CLEANED UP BEFORE THEY LEFT.