Great Bear Septic Service

Septic Systems, Sewer Cleaning

About us

Great Bear Septic Services offers the best quality 24 hour emergency septic service. Call us today for a free estimate and same day service. Senior Discounts! From our initial consultation to the cleaning, repair and ongoing maintenance of your home's septic system, you won't find a company more committed to the safety of you, your family and your home. We guarantee your satisfaction every step of the way. When you have questions, our trained, professional, and well-groomed staff is always ready to help. Don't trust your loved ones' safety to anyone else. Additional email - info@greatbearsepticservices.com.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial septic pumping, maintenance, cleaning, snaking, cesspool cleaning, sludge removal, sewage backup, septic inspections & grease traps.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 32 reviews

Peter M.
11/2022
5.0
septic tank
  + -1 more
Couldn't be happier with the service we've been receiving from Great Bear Septic over the years. They are professional, take the time to answer our questions, and are unfailingly cheerful. They are a pleasure to work with. When we first purchased our home ten years ago, we had Earthcare take a look at our system. They tried to talk us into a $20,000+ replacement of our system. Something didn't seem quite right, so on the recommendation of friends, we reached out to Great Bear. Ten years later, with regular pumping from Great Bear, system still works great. In addition to all their other fine qualities, the team at Great Bear is trustworthy! Could not ask for more.
Description of Work: Routine septic pumping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CLAIRE H.
10/2018
5.0
septic tank
  + -1 more
Came a little late but did an efficient job. Very professional. Would hire again.
Description of Work: Pumping of septic system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

kathleen H.
06/2018
5.0
septic tank
  + -1 more
Job went well. Professional service
Description of Work: Septic tank clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Melissa T.
05/2018
5.0
septic tank
  + -1 more
I contacted Great Bear through Angie's List and they were very responsive. Calling them to set an appointment was a little bit more difficult - but maybe because I called early. I called again and got through and made an appointment. Due to a backup in appointments, they were unable to come the first time around, but said they would come the next morning. They came on time then and discounted the rate since they were unable to make it the previous day. I wasn't there in person, but my husband dealt with Mike the owner and said he was friendly, professional and put the dirt with grass back over the hole (which the previous septic company we dealt with had not even tried to fix). Will definitely hire again in the future.
Description of Work: Septic Tank Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$312

Steve F.
05/2018
5.0
septic tank
  + -1 more
It went absolutely perfect. These guys are real pros!!! I will definitely use them again.
Description of Work: Septic Tank Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J A R.
11/2017
5.0
septic tank
  + -1 more
Mike responded same day to emergency need to have a full septic tank pumped out. Arrived as promised. Good price compared to previous contractors.
Description of Work: Pumping out septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher T.
08/2017
5.0
septic tank
  + -1 more
All went well!
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
07/2017
5.0
septic tank
  + -1 more
They were very honest and very good. They were punctual and did what they said they would do.
Description of Work: They pumped my Septic Tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elvis M.
07/2017
5.0
septic tank
  + -1 more
WITHOUT ANY PROBLEMS
Description of Work: SEPTIC CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

H A.
06/2017
5.0
septic tank
  + -1 more
Excellent. Came within the window of time given. Very thorough, professional, explained everything and answered questions.
Description of Work: Clean septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff M.
05/2017
5.0
septic tank
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
04/2017
5.0
septic tank
  + -1 more
Seamless process and great service. After doing my research, I left a voicemail and Mike called me back the next day to provide a price quote and set up an appointment for a few days later (the next available opening). On the day of service, Mike was very communicative in terms of anticipated arrival time based on how prior jobs that day were proceeding. Once they arrived, the service was performed quickly without any surprises. Mike happily took the coupon I'd printed from Angie's list, and took the time to answer my questions about system performance, recommended servicing schedule, etc. All in all, a job well done. I'll be using Mike's services again when needed and have no qualms about recommending Great Bear to others.
Description of Work: Septic tank cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beret S.
04/2017
5.0
septic tank
  + -1 more
They arrived on time on a Saturday (which was wonderful) and worked quickly. I am happy with their service.
Description of Work: Septic tank pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark D.
04/2017
4.0
septic tank
  + -1 more
Overall they did a great job. They tried hard but could not locate the tank. I had to do this part myself.
Description of Work: Pump out septic tank

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill W.
02/2017
5.0
septic tank
  + -1 more
Went as planned. They were quick to respond to my initial call and show up in just couple of days as planned. Got in got out and left me the bill. Cost was the least of all the septic services in the area at the time.
Description of Work: Had Septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Alfred P.
02/2017
5.0
septic tank
  + -1 more
These guys are total Pro's.
Description of Work: Clean septic

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael M.
10/2016
5.0
septic tank
  + -1 more
Great job!!
Description of Work: Septic pump out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June L.
09/2016
5.0
septic tank
  + -1 more
He did a great job, fast and very efficient and friendly. We will let all my friends know about his great service. If you call him you won't be disappointed.
Description of Work: He cleaned out my septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael H.
08/2016
5.0
septic tank
  + -1 more
Mike was punctual and quick, and didn't try to change the price. He was very careful not to leave a mess behind.
Description of Work: needed the septic pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Great Bear Septic Service
Thank you [Member Name Removed] for the chance to service your septic maintenance needs. We are happy to help any time. Mike Milo

Anita L.
11/2015
5.0
septic tank
  + -1 more
Mike knew exactly what he was doing. Very careful not to drop the cement cover into the old-fashioned septic tank! Recommend highly. Professional, neat, efficient and punctual. In and out in a couple of hours. Cannot ask for more.
Description of Work: Mike and his team of one were just fantastic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Great Bear Septic Service
Great customer, I am happy to do business with you anytime. Thank you for choosing Great Bear Septic. Enjoy your holidays! Michael Milo, Owner

Brian F.
10/2015
5.0
septic tank
  + -1 more
Service man came to my home the next day at the time he told me, he was friendly, knowledgeable, and neat.
Description of Work: Pumped out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Great Bear Septic Service
We appreciate your business and thank you for choosing Great Bear Septic. We are open 24 hours a day, don't hesitate to call us for any future needs. Thank you, Michael Milo

Rick C.
04/2014
5.0
septic tank
  + -1 more
I found this provider on Angie's List, made the call on Thursday and he was there Saturday afternoon to provide the service. He called when he was on his way, did the digging to get to the septic (I knew where it was located, but he did the digging) and pumped the system. Service was quick, no problems. I plan on calling again in a few years when my next cleaning is due.
Description of Work: Septic cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine F.
11/2013
5.0
septic tank
  + -1 more
Showed up on time and went above and beyond to get the job done.
Description of Work: Cleaned out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Sam O.
06/2013
5.0
septic tank
  + -1 more
Michael and his assistant arrived right on time. Professional, quick and very informative they completed the job in less than an hour. They thoroughly checked my septic tank and recommended I continue to use Rid-X to keep the system as healthy as it is. The area was left spotless and they happily accepted my check.
Description of Work: Pumped and thoroughly checked my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Great Bear Septic Service
It is our companies reliability and convenience to our customers that is our constant goal. Thanks for the stellar reviews!

Lauraine S.
10/2012
5.0
septic tank
  + -1 more
Great experience. Spoke with a live person to schedule appointment. Mike was on time, friendly and professional.
Description of Work: Residential septic cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270
    • 1(current)
    • 2

Contact information

12 Clearbrook Dr, Mahopac, NY 10541

http://www.greatbearsepticservice.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3A-938

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Sewer Cleaning

FAQ

Great Bear Septic Service is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Great Bear Septic Service accepts the following forms of payment: Check
Yes, Great Bear Septic Service offers free project estimates.
Yes, Great Bear Septic Service offers eco-friendly accreditations.
No, Great Bear Septic Service does not offer a senior discount.
Yes, Great Bear Septic Service offers emergency services.
No, Great Bear Septic Service does not offer warranties.
Great Bear Septic Service offers the following services: Residential and commercial septic pumping, maintenance, cleaning, snaking, cesspool cleaning, sludge removal, sewage backup, septic inspections & grease traps.
Plumbing.

Contact information

12 Clearbrook Dr, Mahopac, NY 10541

http://www.greatbearsepticservice.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM