MAKO PLUMBING & HEATING INC

"Thank you for your great review. We appreciate your business."

"Thank you so much for your great review. We appreciate your business."

"Thank you for taking the time to write this great review. We very much appreciate it. We are pleased to hear you were happy with Jay and his work. We strive for customer satisfaction and look forward to doing business with you in the future."

"Mako appreciates your great review. We try our best to accommodate our customers and service their needs as soon as reasonably possible. We look forward to doing business with you in the future."

"Thank you for taking the time to write this positive review. We appreciate your business."

"Thank you very much for the great review. Our techs are very thorough in doing each job that is at hand. We are pleased to hear that all has been resolved and we are always here if you need us. Thank you for your business."

"Thank you very much for the rave review of our company. Unfortunately we have only letter grades less than A's in the price and cost area. We know that quality doesn't cost - it pays for itself. We really appreciate you pointing that out in your review. We appreciate your business."

"Thank you for taking the time to write this positive review. We look forward to servicing your future needs."

"Mako appreciates your great review. We try our best to accommodate our customers and service their needs as soon as reasonably possible. We look forward to doing business with you in the future."

"Thank you for taking the time to write such a great review. We strive for customer satisfaction and are pleased to hear that Jay was able to resolve your situation at hand in a professional/knowledgeable manner. We are always a phone call away."

"We appreciate your great review - thank you. It's great customers like yourself that give proof to Mako's policy to be honest, efficient and professional to all our customers whom we hope to have for a lifetime. We look forward to servicing you in the future."

"Thank you for taking the time to write this great review. We very much appreciate it. We are pleased to hear you were happy not only with Jay and his work but in which the way our office responded to your call after the snowstorm. We strive for customer satisfaction and look forward to doing business with you in the future."

"Thank you for taking the time to write this great review. We look forward to servicing your future needs."

"We here at Mako want to thank you for writing such a great review. We strive for customer satisfaction and are glad to hear that you were pleased with Jay and his work. We look forward to doing business with you in the future."

"We appreciate your great review - thank you. It's great customers like yourself that give proof to Mako's policy to be honest, efficient and professional to all our customers whom we hope to have for a lifetime. We are happy to hear how pleased you were in the way in which Jay communicated with you and resolved the situation at hand. We look forward to servicing you in the future. Thank you for your business."

"Thank you for taking the time to write this review. We are happy to hear you were pleased with Jay and his work. In regards to the grade C in price, we do everything in our power to keep our prices as low as reasonably possible, but the fact is it is expensive to run a quality licensed and insured business here on Long Island. We are glad we were able to help."

"Thank you for taking the time to write this great review. We look forward to servicing your future needs."

"Thank you for taking the time to write this great review. We very much appreciate it. We are pleased to hear you were happy not only with Jay and his work but in which the way our office responded to your call. We strive for customer satisfaction and look forward to doing business with you in the future."

"We appreciate your great review - thank you for taking the time to write it. It's great customers like yourself that give proof to Mako's policy to be honest, efficient and professional to all our customers whom we hope to have for a lifetime. Thank you for your business. We look forward to servicing you in the future."

"Thank you for the complement of a job well done, that is why we have 500 plus A Ratings on Angies list. We strive for customer satisfaction and are happy to hear how well your situation was resolved and are pleased to hear that our technician was able to resolve your situation in a professional / knowledgeable manner. As you witnessed, Mako technicians are extremely thorough and efficient in their work at hand. In regards to your remarks referencing the incorrect estimate, unfortunately we may have jumped the gun and prematurely given a price when we arrived at your house in February. We accessed the situation and found an outside hose bib directly above the areas where the leak had appeared in the basement. We took for granted that this was another frozen pipe, and priced it accordingly. Only after opening the sheet rock did we realize, fortunately the outside hose bib had not frozen as we thought, instead the leak was on a rotted galvanized drain line. We had priced a problem that did not exist. At that time we repriced the job for an additional $100 which we discussed with you. In the future we will not price jobs without visually inspecting them nor will we price over the phone. In the end we are glad we could keep the total cost under a few hundred dollars included opening the wall, removing and replacing the rotted galvanized drain lines."

"Thank you for taking the time to write this review and for the Grade A Rating."

"Thank you for this great review and for taking the time to write it We appreciate your business."

"Thank you for your positive review. We appreciate your business."

"Thank you for taking the time to write this great review. We very much appreciate it."

"This is the 3rd time you put this review on. Unfortunately, this is exactly why we have to charge $125 for service calls. You called us to an apartment building. When we arrived we spent hours waiting for you to attempt to gain access to the super/building owner/basement/adjacent apartments. You explained that it was a leak on a copper pipe in an adjacent apartment; you were not able to gain access to and/or shut the water to the building off to facilitate a repair. Without being able to see the leak or shut the water it was not possible for us (or anyone for that matter) to make repairs. We explained that we would still waive the $125 service fee on a return trip, when the building super would be available to shut water. As you have learned the repair cannot be done in one shot without draining the water and soldering the pipe with a torch. In your review you mentioned that you had this repair made months before and again for a second time for $400 each time. Our recommendation was that you do it once for the $800, but that was your decision. If you need us in the future please don't hesitate to contact us. Thank you."