FRANK'S TREE SERVICE INC

Description of Work: The estimater (Luis) came to my home on 6/20 and gave me a price to prune a large oak in the backyard. He gave me a written estimate on his letterhead for $450 to "prune large oak tree back yard. Cleanup and remove all ..(illegible)..." and said he would call me before the end of the week to confirm which day he would arrive. He never called and he never showed up. Access to the back yard could only be made on foot and requiring the tree to be climbed, necessarily eliminating the use of a cherry picker bucket . This was known by him when the estimate was submitted, and I can only assume that after speaking to his superiors it was decided that the estimate was too low. Nevertheless not calling or leaving a simple message leaving me hanging like that is totally irresponsible in my opinion.

Description of Work: Paid him $250 for snow removal-winter 2006-2007. Snow and ice storm-2/14/07-never came, never spread salt or sand as in contract. Storm of 3/17/2007-did not come to clean property (driveway, walk as promised). Called him-said he'd be down-never showed up. Called him an hour and a half later-first said he'd be on his way and I'm next. I asked him if he knew my address-he hung up, never came. Never removed a bit of snow as per contract. He had promised when I gave him the $250 on 12-5-06 that I would be one of the first ones to be done IF I PAID HIM IN ADVANCE-BIG MISTAKE!