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Arrow Exterminating

Pest Control, Animal Removal

About us

Arrow Exterminating has been serving Long Islanders and New Yorkers for more than sixty years—since Bernard Stegman founded the company in 1947. Now under the management of his daughters; Jackie Grabin and Debby Tappan, Arrow is one of the largest pest control companies in the New York metropolitan area. There are several things that have always set Arrow apart: • We’ve always been willing to take on problems others won’t, and to do whatever it takes to help our clients. • We are always accessible. When Bernard Stegman founded the company, he gave clients his home phone number. We try to be just as accessible today, and always give free phone consultations. • We inspect every property carefully before deciding on treatment. We won’t just come in and spray chemicals indiscriminately. • We have a fulltime, board-certified entomologist on staff to help us understand the way insects behave, to make our treatments as effective as possible. • Our staff receives extensive training, and many have been with us for several decades. We know the quality of our staff determines the quality of our company, and we’re very proud of the team we have. Nassau County Consumer Affairs license: #HI84714.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Termites, carpenter ants, bed bugs, birds, all ants, fleas, ground beetles, pill bugs, sow bugs, crickets, millipedes, cluster fly, carpenter bee, boxelder bug, earwigs, carpet beetle, wasps & bees, rodents including rats & mice, squirrels & raccoons, pantry pests, spiders, roaches, waterbugs. Weekly, bi monthly, monthly, every other month & seasonal.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.7231 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 231 reviews

Joel K.
06/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicholas N.
04/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$325

SUSAN M.
03/2016
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: We thought there were bats living in the house. We had a couple of episodes where if that was in the living room dining room area The arrow professional thoroughly examine the attic and the outside of the house to find there was no evidence of infestation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna R.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for swarming ants. Told me what to expect. Only needed one application. As promised in about 10 days, the ants were gone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rita K.
02/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence K.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanette R.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I thought I had termites and I sent them a picture of the evidence. They promptly replied it was just seeds and no need to worry. I appreciate their honesty and am considering using their preventative services in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

mitchell K.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Date of Service: June 2, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Sonia B.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: There was a family of raccoons that were living in my home and all over my yard. It was an awful experience and this company came out and removed the entire family from my home, including the babies. They saved my life. A few people in my neighborhood were having the same issues and I recommended this company to all of them and we were all so happy with them. They were fantastic.
Rating CategoryRating out of 5
Yes, I recommend this pro

D'Anne T.
05/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila C.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Took care of a bees nest under the front porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bruce O.
03/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven R.
03/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan H.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I purchased a termite contract, treatment was done well, and I used their contract for several years - until I felt the company's annual fee was too high for me at that time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William H.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: treated for carpenter ants and cave crickets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Paul M.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: placed termite traps around perimeter of house.. professional done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Oliver M.
06/2014
4.0
pest control
  + -1 more
unknown
Description of Work: I had a horrible ant problem. The guy who came was very thorough and completely solved the problem. The service came with a three-month gaurantee which gave me peace of mind. Fortunately I only needed one treatment. Service seemed pricey but was very effective.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Karen E.
06/2014
3.0
pest control
  + -1 more
unknown
Description of Work: The problem I had was not with the service techs. The problem I had was with the main office regarding scheduling and billing, that resulted in my setting up an appointment through the office, waiting all day for the service tech, and then being told WHEN HE ARRIVED that he could not do my service because of a billing issue, and since it was after hours and couldn't be resolved, I would have to reschedule the appointment - wasted his trip and my day as I waited for him ALL DAY, the day before Thanksgiving. Needless to say, I immediately discontinued my use of the company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$350

Marylou S.
05/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: We needed to evict a family of squirrels who nested in the outside eves of the house. Chris the Arrow representative couldn't have been nicer and was very professional. The problem is solved and we have a 6 mo. Guarantee. I would ask for Chris for any future work. Also was able to use the Angie's List Coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Laura N.
01/2014
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dyan L.
08/2013
5.0
pest control
  + -1 more
they were great
Description of Work: gave an estimate

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Peter P.
07/2013
5.0
pest control
  + -1 more
They arrived quickly.
Description of Work: We used Arrow Exterminating for pest control services about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Melissa I.
03/2013
5.0
pest control
  + -1 more
unknown
Description of Work: Just started with this company after I found a mouse at 11:30 at night scurrying across the top of an out of the way closet. I called the service that night and left my information and someone called me back at 7am the next morning. They explained everything over the phone and came that morning just a couple hours later. The technician that came out was very friendly and professional and explained everything. I just had my second visit/check-up and the second guy that came to the house this morning was great as well. Reasonably priced for the services they are providing and the number of times they are coming out to check and take care of everything. Highly recommended!
Rating CategoryRating out of 5
Yes, I recommend this pro

rachel T.
06/2012
5.0
pest control
  + -1 more
We are pleased so far.
Description of Work: Arrow assessed past termite damage, checked for new termite damage, and left baited traps. They come to check the traps and update our information once a month. The service person leaves a form explaining what was found.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Eric D.
06/2012
5.0
pest control
  + -1 more
They are ok. I don't see any ants.
Description of Work: Pest control for ants.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

289 Broadway, Lynbrook, NY 11563

www.arrowexterminating.com

Service hours

Sunday:
6:30 AM - 2:00 PM
Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM
Saturday:
6:30 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Arrow Exterminating is currently rated 4.7 overall out of 5.

Sunday: 6:30 AM - 2:00 PM

Monday: 6:30 AM - 5:00 PM

Tuesday: 6:30 AM - 5:00 PM

Wednesday: 6:30 AM - 5:00 PM

Thursday: 6:30 AM - 5:00 PM

Friday: 6:30 AM - 5:00 PM

Saturday: 6:30 AM - 2:00 PM

Arrow Exterminating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Arrow Exterminating offers free project estimates.
Yes, Arrow Exterminating offers eco-friendly accreditations.
No, Arrow Exterminating does not offer a senior discount.
Yes, Arrow Exterminating offers emergency services.
No, Arrow Exterminating does not offer warranties.
Arrow Exterminating offers the following services: Termites, carpenter ants, bed bugs, birds, all ants, fleas, ground beetles, pill bugs, sow bugs, crickets, millipedes, cluster fly, carpenter bee, boxelder bug, earwigs, carpet beetle, wasps & bees, rodents including rats & mice, squirrels & raccoons, pantry pests, spiders, roaches, waterbugs. Weekly, bi monthly, monthly, every other month & seasonal.

Contact information

289 Broadway, Lynbrook, NY 11563

www.arrowexterminating.com

Service hours

Sunday:
6:30 AM - 2:00 PM
Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM
Saturday:
6:30 AM - 2:00 PM