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Arrow Exterminating

Pest Control, Animal Removal

About us

Arrow Exterminating has been serving Long Islanders and New Yorkers for more than sixty years—since Bernard Stegman founded the company in 1947. Now under the management of his daughters; Jackie Grabin and Debby Tappan, Arrow is one of the largest pest control companies in the New York metropolitan area. There are several things that have always set Arrow apart: • We’ve always been willing to take on problems others won’t, and to do whatever it takes to help our clients. • We are always accessible. When Bernard Stegman founded the company, he gave clients his home phone number. We try to be just as accessible today, and always give free phone consultations. • We inspect every property carefully before deciding on treatment. We won’t just come in and spray chemicals indiscriminately. • We have a fulltime, board-certified entomologist on staff to help us understand the way insects behave, to make our treatments as effective as possible. • Our staff receives extensive training, and many have been with us for several decades. We know the quality of our staff determines the quality of our company, and we’re very proud of the team we have. Nassau County Consumer Affairs license: #HI84714.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Termites, carpenter ants, bed bugs, birds, all ants, fleas, ground beetles, pill bugs, sow bugs, crickets, millipedes, cluster fly, carpenter bee, boxelder bug, earwigs, carpet beetle, wasps & bees, rodents including rats & mice, squirrels & raccoons, pantry pests, spiders, roaches, waterbugs. Weekly, bi monthly, monthly, every other month & seasonal.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.7231 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 231 reviews

John T.
03/2008
5.0
pest control
  + -1 more
Excellent! They were very responsive and knowledgeable from the office personnel to the field agents. I had bought an old wooden box from an antique store and I had noticed saw dust and ultimately noticed tunnels on the bottom of the box. I was very concerned that I had brought them into my brand new house. I was really nervous and used Angie's List to help me find the best exterminator. They came the day I called within the time they said. After looking over the wooden box, he told me that it was neither of those but, rather a beetle that had been living but, dormant in the wood since it's creation. They told me that I shouldn't be concerned as it would not live outside the box. They proceeded to remove the box along with 2 others as I wanted to be safe. The fee of $175 was for the visit and given my concern of what it could of been, it was worth the peace of mind.
Description of Work: Inspected a potential termite or carpenter ant problem. I noticed it in a wood box I had bought. It was neither of those but, rather a beetle that had been in the wood. They proceeded to remove the box along with 2 others as I wanted to be safe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARTY L.
09/2007
4.0
pest control
  + -1 more
Arrow is pretty good. They prevent bugs and things from coming up onto our property. We have no major complaints with them. I do not know how terribly necessary their services are, but my wife likes them so we continue to use them. I'm pretty satisfied though with their prices and communication and things like that.
Description of Work: Arrow sprayed the inside and outside of our 2000 square foot home for termites and other insects.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Elyse G.
08/2007
5.0
pest control
  + -1 more
Arrow has been around this area for thirty years. I have been seeing their trucks all over. They recently got an award for giving such good services to people in our area. They have a great reputation that they do live up to.
Description of Work: Arrow sprayed the outside of our 1800 square foot home for various bugs like ants and things like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SHERRY K.
08/2007
5.0
pest control
  + -1 more
Arrow Exterminating Company Incorporated is a company you can put all of your faith in. They are so reliable and honest. When the man came and did all of this checking we thought it would be a hefty price, but he surprised us by not charging us at all because he said he really do anything. He could have told us we had termites and bugs and we would have believed him. I think this shows superlative ethics.
Description of Work: They came immediately when I thought we had bed bugs. The serviceman also checked for termites. It turned out we had neither bed bugs nor termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA J.
07/2007
5.0
pest control
  + -1 more
They did a great job and stayed with it until they were all gone. We would use them again.
Description of Work: They removed raccoons and squirrels from our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS F.
07/2007
5.0
pest control
  + -1 more
Arrow is a good company that has greatly pleased me. They are punctual and professional in my opinion and they keep the bugs at bay at my home. They are responsive as well, and I like that.
Description of Work: Arrow sprayed my three bedroom home for yellow jackets two times. Both times yellow jackets had made nests under the siding on my two story home and were coming in through the radiator. Arrow sprayed to kill the bugs and prevent new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Arrow Exterminating
THANK YOU FOR WRITING TO ANGIE'S LIST. THIS HELPS US INFORM OTHERS. IT DOES APPEAR THAT OUR TECHNICIAN DID RESOLVE YOUR PROBLEM IN ONE VISIT! THAT IS NICE FOR BOTH OF US.

LEON S.
07/2007
5.0
pest control
  + -1 more
Arrow is good. I have been using them for quite a long time. I have noticed no pests though so they must be doing their job. Those centricon systems are rather impressive. I think they are punctual and they do what they have promised to do. I would not be willing to switch my pest control company currently because I like Arrow and I like my centricon system.
Description of Work: Arrow installed a centricon system at my 1200 square foot raised ranch home. This keeps pests away from my property. I pay them annually to maintain this system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Arrow Exterminating
WE ARE PLEASED TO HAVE SUCH HIGH QUALITY CUSTOMERS AS YOURSELF. I DID SEE YOUR TERMITES WERE COMPLETELY ELIMINATED AND WE ARE CONTINUING SERVICE QUARTERLY TO BE SURE NO NEW TERMITES COME AROUND. AS USUAL, IF YOU HAVE ANY QUESTIONS OR FURTHER COMMENTS PLEASE DON'T HESITATE TO CALL, EMAIL OR WRITE. YOUR FRIENDS AT ARROW.

MAURICE B.
07/2007
5.0
pest control
  + -1 more
Arrow is a pretty good company. They got their job done so I am happy. Unfortunately, I do not have my records handy so I do not know the charge but I feel that it is reasonable for the work that was done.
Description of Work: My three bedroom home had gotten treated inside and out for all bugs that may have been present. Arrow had done this for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerard P.
06/2007
5.0
pest control
  + -1 more
The representative and anyone who has come to my house has been informative and friendly. One month after the stations were installed they have had positive results. I have tried other exterminators in the past and have had poor results. These people definitely seems to know what they are doing.
Description of Work: Termite bait stations were installed around the perimeter of my house with monthly inspections to follow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

STEPHANIE P.
05/2007
5.0
pest control
  + -1 more
Since I have used them for a number of years, the same serviceman comes to treat my home. I have built a rapport with him. His is aware of the homes issues and layout. The serviceman comes in a company uniform with the van. During his monthly service, he examines to determine if any additional pests have entered the yard or interior of my home. Each month, I receive a post card stating the scheduled service date. If the date does not work, I simply call to reschedule. I receive an information packet stating the safety factors and reason for the spray. This is a family owned business that has been doing service since the 1940s.
Description of Work: On a monthly basis, I have the foundation of my home, basement interior and kitchen sprayed for carpenter ants. A straw system is placed in areas of my kitchen and basement. There is no written contract. I just have a verbal agreement for the service to be completed every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

03/2006
5.0
pest control
  + -1 more
THEY ARE VERY GOOD, I DO NOT HAVE ANY TROUBLE WITH CARPENTER ANTS OR TERMITES AND THIS IS AN OLD HOUSE. I WOULD RECOMMEND THEM TO ANYONE WHO ASKED ABOUT PEST CONTROL.
Description of Work: THEY DID PREVENTIVE SPRAYING FOR CARPENTER ANTS AND TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

NANCY N.
03/2006
4.0
pest control
  + -1 more
THEY DO A AVERAGE JOB. IF I AM NOT HOME SOMETIMES THE SPRAY IS JUST PUT ON THE OUTSIDE OF THE HOUSE. THE WORKERS DO THE JOB AS IT IS REQUIRED. I HAVE NO PROBLEMS WITH THE SERVICE.
Description of Work: I HAVE THE INSIDE AND OUTSIDE OF THE HOUSE SPRAYED TO PREVENT PESTS FROM COMING INTO THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$440

WAYNE C.
03/2006
4.0
pest control
  + -1 more
THIS IS A GOOD COMPANY. THE WORKERS ARE RESPONSIBLE. THEY HAVE COMPETITIVE PRICES. THE WORKERS ARE GOOD AT LOCATING PROBLEM AREAS AND SETTING THE TRAP NEEDED.
Description of Work: THEY INSPECTED AND SET TRAPS FOR TERMITE CONTROL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amy A.
03/2006
5.0
pest control
  + -1 more
THEY WERE VERY FAST AT WHAT THEY DID. THEY WERE VERY NICE AND CLEAN. THEY ARE A GOOD COMPANY. THEY ARE ALSO A VERY FINE COMPANY. THEY SHOWED UP WHEN EXPECTED.
Description of Work: THEY SPRAY FOR PEST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
3.0
pest control
  + -1 more
THE COMPANY IS JUST OKAY, NOT BETTER, AND NOT WORSE. THEY DO THE SAME THING THAT ALL THE OTHER COMPANIES DO. THIS COMPANY IS AN EXCELLENT COMPANY. I WOULD HIGHLY RECOMMEND THEM ANYONE!
Description of Work: THEY CHECKED THE CENTRAL IRRIGATION SYSTEM FOR TERMITES.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$500

ELIZABETH G.
02/2006
4.0
pest control
  + -1 more
THE COMPANY DID A GOOD JOB GETTING RID OF THE BUGS IN MY HOUSE. THEY WERE REAL POLITE. MY BIGGEST PROBLEM WITH THEM IS THAT THEY ARE ALWAYS LATE AND NEVER COME ON THE DAY THEY'RE SUPPOSED TO.
Description of Work: THEY COME ONCE A MONTH TO EXTERMINATE FOR BUGS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

02/2006
4.0
pest control
  + -1 more
THE COMPANY IS RELIABLE. THE CHEMICALS WERE PUT DOWN CAREFULLY BY THE WORKERS AND THE ANTS ARE GONE AT THE PRESENT TIME. I DID HAVE THEM COME TO THE HOUSE TWO TIMES TO DO THE SPRAY.
Description of Work: I HAD THE COMPANY SPRAY FOR ANTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Diane C.
02/2006
4.0
pest control
  + -1 more
THE WORKER WAS PROMPT,WAS HERE WHEN HE SAID HE WOULD BE,BUT THE TREATMENT DIDN'T RESOLVE THE SITUATION,THE PROBLEM IS ONGOING,IT MAY BE POSSIBLE THAT IT CANNOT BE SOLVED,SO THEY HAVE TO RETURN EVERY MONTH.
Description of Work: WE HAVE A PROBLEM WITH ANTS,THE HOME WAS TREATED INSIDE,OUTSIDE AND A TYPE OF CHEMICAL PRODUCT WAS PUT DOWN SO THE ANTS WOULD TAKE IT TO THE NEST TO KILL THE OTHER ANTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

JENNY S.
02/2006
5.0
pest control
  + -1 more
IT WAS DEFINITELY AN EXCELLENT EXPERIENCE! I HAVE USED THEM FOR OVER FOUR YEARS BECAUSE OF THEIR WONDERFUL PEOPLE AND SERVICES. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: SPRAYED FOR ROACHES, ANTS AND OTHER BUGS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DAVIEN L.
02/2006
5.0
pest control
  + -1 more
THE EXTERMINATORS FROM ARROW ARE PROFESSIONAL AND HONEST IN THEIR SERVICES. THEY ARE RESPONSIVE TO MY CONCERNS. WHENEVER I CALL THEM ABOUT SOMETHING, THEY COME.
Description of Work: THEY DO A CHECK OF THE HOUSE, SPRAY IN THE GARAGE, CHECK THE STICKY BOARDS OR REPLACE THEM, AND SPRAY AROUND THE OUTSIDE OF THE HOUSE FOR INSECT CONTROL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Ren�e Y.
02/2006
4.0
pest control
  + -1 more
I THINK THEY'RE GOOD. I HAVE BEEN USING THEM FOR THE PAST FIVE YEARS. I HAVE HAD NO REINFESTATIONS WHERE I NEEDED THEM TO COME OUT. BUT IF I DID, THEY WOULD BE THERE.
Description of Work: THEY DO SEASONAL SPRAYING FOR ANTS INSIDE AND OUTSIDE OF THE HOME. THEY ALSO DO ANY OTHER SPRAYING IN BETWEEN IF NEEDED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

02/2006
5.0
pest control
  + -1 more
ARROW EXTERMINATING DID A GREAT JOB. THEY CAME ON TIME AND THEY MADE SURE THAT I DID NOT HAVE TERMITES. THEY ARE PROFESSIONAL AND EASY TO DO BUSINESS WITH.
Description of Work: THEY INSPECTED AND SPRAYED INTERIOR AND EXTERIOR FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

02/2006
5.0
pest control
  + -1 more
ARROW IS A GREAT COMPANY. THEY ARE PROMPT, PROFESSIONAL AND FRIENDLY. I AM HAPPY WITH THIS COMPANY. THEY WERE ABLE TO TAKE CARE OF OUR BUG PROBLEM. WE HAVE SEEN LITTLE TO NO BUGS.
Description of Work: SPRAYED INSIDE AND OUTSIDE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
5.0
pest control
  + -1 more
THE EXTERMINATOR WAS VERY KNOWLEDGEABLE WHEN HE LOOKED AT A TERMITE I HAD FOUND. HE TOLD ME WHAT KIND OF TERMITE IT WAS AND SHOWED ME OTHER TERMITES I SHOULD LOOK OUT FOR AS WELL.
Description of Work: WE HAD SPIKES PUT IN THE GROUND TO WARN US OF TERMITES, AND HOME WAS SPRAYED FOR TERMITES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

02/2006
5.0
pest control
  + -1 more
I BELIEVE THIS COMPANY DID AN EXCELLENT JOB OF TAKING CARE OF THE PROBLEM RIGHT AWAY. WITHIN ONE WEEK OF ARROW COMING OUT THE CRICKETS WERE GONE AND I HAVE NOT HAD ANY MORE PROBLEMS.
Description of Work: THEY SPRAYED FOR CRICKETS IN MY GARAGE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Contact information

289 Broadway, Lynbrook, NY 11563

www.arrowexterminating.com

Service hours

Sunday:
6:30 AM - 2:00 PM
Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM
Saturday:
6:30 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Arrow Exterminating is currently rated 4.7 overall out of 5.

Sunday: 6:30 AM - 2:00 PM

Monday: 6:30 AM - 5:00 PM

Tuesday: 6:30 AM - 5:00 PM

Wednesday: 6:30 AM - 5:00 PM

Thursday: 6:30 AM - 5:00 PM

Friday: 6:30 AM - 5:00 PM

Saturday: 6:30 AM - 2:00 PM

Arrow Exterminating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Arrow Exterminating offers free project estimates.
Yes, Arrow Exterminating offers eco-friendly accreditations.
No, Arrow Exterminating does not offer a senior discount.
Yes, Arrow Exterminating offers emergency services.
No, Arrow Exterminating does not offer warranties.
Arrow Exterminating offers the following services: Termites, carpenter ants, bed bugs, birds, all ants, fleas, ground beetles, pill bugs, sow bugs, crickets, millipedes, cluster fly, carpenter bee, boxelder bug, earwigs, carpet beetle, wasps & bees, rodents including rats & mice, squirrels & raccoons, pantry pests, spiders, roaches, waterbugs. Weekly, bi monthly, monthly, every other month & seasonal.

Contact information

289 Broadway, Lynbrook, NY 11563

www.arrowexterminating.com

Service hours

Sunday:
6:30 AM - 2:00 PM
Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM
Saturday:
6:30 AM - 2:00 PM