**PLEASE NOTE WE TYPICALLY BOOK OUT ABOUT 1-2 WEEKS. Please call (518)813-7366 or email us at mboyle@green-genies.com for your free consultation. Hi neighbor! My name is Michelle Boyle, and I'm the owner of Green Genies Cleaning Services. Throughout the past 15 years, It's likely you've seen me at the Honest Weight Food Coop teaching a workshop, speaking to sustainability students at UAlbany, or alongside a local farmer at the Troy Waterfront Farmers' Market. We are proud to be a "locally-grown" Capital Region business, helping our neighbors create and sustain healthy homes. Our team of trained, intelligent, green cleaning professionals treat each client's home like a sacred sanctuary; a place for you and your family to unwind, recharge and create memories. After a Green Cleaning treatment, you can sit down, put your feet up, inhale the lingering essence of therapeutic essential oils and exhale, letting go of the day's tensions. A Green Genies' Cleaning Service is like a spa experience for you and your home.
Business highlights
24 years of trusted experience
Services we offer
Residential Green Cleaning Services – Spring Cleaning, Routine Maintenance, & Seasonal Cleaning.
Services we don't offer
Please understand that we are committed to using ONLY 100% plant-based, healthy and effective products.
Fantastic. Green Genies is professional, courteous, and responsive. Their attention to detail is exemplary. Their staff is very friendly and is always able to complete my to-do list. I look forward to continuing our relationship!
Description of Work: House cleaning/deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory Z.
04/2018
5.0
house cleaning, window cleaning
+ 0 more
Very well. We got to know them right away and now look forward to them coming. They each handle a room and work together on the big rooms. They have state of the art cleaning machines and work at all the small and large areas with them. They arrive on time and are flexible when we have to change an appointment. Very professional.
Description of Work: Whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196.4
Linda R.
04/2018
5.0
house cleaning
+ -1 more
I can’t say enough good things. Excellent service and folks to work with are the best. Pricey but worth it to me.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul A.
03/2018
2.0
house cleaning
+ -1 more
Rushed and incomplete work, in part based upon time caps not communicated or agreed upon. See attached photos for residue, incomplete bathroom work, etc. Unacceptable and unprofessional given that the cost is agreed upon hourly (which are higher than average based upon marketed use of natural products and careful work) and blocking out of entire afternoons/days; no conversations or emails prior or during included mention of such a cap. Initial cleaning went fine, but you can find better (green) service for cheaper elsewhere in the area.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Green Genies Enterprises LLC
This was [Member Name Removed]'[Member Information Removed] first maintenance visit, after he canceled his originally scheduled maintenance, leaving 5 weeks since his first service. We provided [Member Name Removed] an estimate for maintenance at the onset of service for between 4-6 man-hours. Though the team worked diligently for a total of 7 man-hours, we did underestimate the amount of buildup between visits and the time necessary for [Member Name Removed]'[Member Information Removed] maintenance services and therefore did not schedule sufficient time in order to provide the quality service which he deserves and which we pride ourselves. We did not charge [Member Name Removed] for his cleaning and followed up with his concerns immediately, we spoke with our staff and offered a significant discount for not being able to provide a complete and thorough service, and ultimately did not charge him at all for the visit. We are very sorry we were unable to meet your expectations and that we did not provide you with the experience we strive for. Michelle Boyle
Paul R.
03/2018
5.0
house cleaning
+ -1 more
Great! I love their use of natural products, and their personnel are always very nice. Like any other house cleaners, they do miss some spots, especially underneath furniture, but they are very good about fixing all of these problems when I point it out
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Gil W.
08/2017
5.0
house cleaning
+ -1 more
Always on time; quality work. Cancelled due to our traveling.
Description of Work: General cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda R.
06/2017
5.0
house cleaning
+ -1 more
Excellent job. Pricey but it was worth it to me.
Description of Work: They did a top to bottom spring cleaning. Best I've ever seen. I've hired them again for monthly touch up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Joshua H.
01/2017
5.0
house cleaning
+ -1 more
They're very reliable. They're thorough. The quality is very high. Some of the challenges would be the prices are also high. You get what you pay for. It's a reputable company. They're very thorough and consistent. Convenience in scheduling is not always good with them but they're willing to work around your frequency just not always your schedule. They're more expensive.
Description of Work: I use them for my house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Karli K.
01/2017
5.0
house cleaning
+ -1 more
House looked amazing! Very professional service. Appreciate having a clean house without the use of toxic and harsh chemicals.
Description of Work: Full house cleaning before house was put on the market.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA B.
11/2016
5.0
house cleaning
+ -1 more
They were very pleasant to deal with and they did a wonderful job cleaning my house.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Nancy R.
09/2016
5.0
house cleaning
+ -1 more
Wonderful!!! Michelle- the owner- answered my initial call promptly and scheduled my first cleaning very quickly. She is very professional and polite.Her crew arrived right on time. For the first cleaning Michelle accompanied the crew to make sure everything was done right. The entire crew was polite and worked very hard. I totally trust them in my house and after the first visit I feel totally safe leaving them alone to clean while I go out. My house is spotless and looks amazing. I have to admit that I was skeptical of the green cleaning products- was not sure if they would clean as well or smell as good as conventional cleaning products like Pinesol or Mr. Clean. However- the products work great as evidenced by my super clean house. I do miss the smell of the traditional cleaning stuff- these green products seem to have no odor at all- but I can live without the smell of Spic N Span or Lysol to have such a great and reliable company clean my house. I highly recommend Green Genies.
Description of Work: I hired Green Genies to do a in depth cleaning of my house- I was so pleased with their work I then hired them to clean my house biweekly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Green Genies Enterprises LLC
Hello Mrs. [Member Name Removed] It is a pleasure working with you and we look forward to a long successful relationship, serving your cleaning needs. Thank you for taking the time to write this kind and thoughtful review of your experience with our company. All the best, Michelle Boyle / Owner of Green Genies
Judith T.
10/2015
5.0
house cleaning
+ -1 more
Michelle contacted me promptly and discussed the areas to be cleaned. She and her Team arrived at the set time, we discussed what would be done and they began immediately. They were very courteous and efficient and did a beautiful job! I will definitely be calling Green Genies again! Thank you Michelle and Team for a beautiful job!
Description of Work: Thorough Spring Cleaning of Kitchen, Bath and cleaned Living Room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Green Genies Enterprises LLC
Dear[Member name removed] Thank you for your kind review. It was a pleasure serving your cleaning needs. We look forward to the possibility of working with you in the future. Best, Michelle Boyle
Denise T.
07/2015
5.0
house cleaning, window cleaning
+ 0 more
Four ladies came to the house. Not only were they friendly, they came in and went right to work at cleaning the windows. They did an excellent job. All the windows were completed within a hour. I was very happy with the service. The only negative was that my appointment was for 2pm, but they came at 4pm. I was notified that they were running late by the owner around 3pm. I would definitely hire them again though.
Description of Work: Cleaned all the tilt windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
lauren T.
06/2015
5.0
house cleaning, window cleaning
+ 0 more
Amazingly!!! Very professional and friendly. Did a great job!
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Green Genies Enterprises LLC
Dar [Member name removed], I am so happy you were pleased with our services. Best, Michelle Boyle
Linda B.
03/2015
1.0
house cleaning
+ -1 more
I haven't heard a word from her since. She does have my email address (which I wrote on her phone) and my phone number. I'm no longer interested in doing business with Green Genies.
Description of Work: She came out to take a look at my home, and was supposed to send me a quote by email within 72 hours.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Green Genies Enterprises LLC
Dear [member name removed], My sincerest apologies. I had to have my cell phone replaced, which meant loosing all of the notes written in my phone (when modern conveniences go awry). I have been squirming without any contact info to reach you, hoping you might reach out to me. Again my sincerest apologies. I would be very grateful for the opportunity to make it up to you if you have not already found another service provider. Sincerely, Michelle Boyle (518)813-7366 MichelleBoyle591@gmail.com
Judith P.
01/2015
5.0
house cleaning
+ -1 more
he Green Genies has been cleaning our home every other week for approximately a year. They are a locally owned and run company. Michelle Boyle the owner is personally involved, hands on, and takes pride in her Team, their work, and her customer's satisfaction. None of Michelle's customers need be dissatisfied with any aspect of her Team's work. If so, with one call to Michelle, it has been my experience that she will personally inspect the work and see to it that everything is addressed to the customer's satisfaction A first impression may be that Green Genies' prices are high. In reality, the customer must consider that the Team provides all cleaning supplies and equipment and the customer does not incur any of the usual costs of purchasing these items. Michelle is insured, bonded, and a legitimate business and as a customer, one does get what they pay for. . Our home is a 160+ year old farmhouse with 2 dogs and 2 cats.We are a working Alpaca farm and we often come into the house from the barn with muck boots on tracking in all kinds of interesting stuff. I know that our house is a challenge to clean to say the least. but Michelle's Team never complains and when they leave the house is spotless. If you want a professional cleaning company that takes pride in and stands behind their work to clean your home, I recommend Michelle Boyle's Green Genies.
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Green Genies Enterprises LLC
Dear [removed member name], Thank you very much for your review and for the privilege of working in your home. It is a pleasure caring for your family's cleaning needs, our entire team looks forward to our days at the alpaca farm. Sincerely, Michelle Boyle
Peter K.
01/2015
5.0
house cleaning
+ -1 more
Had the appointment for 8:30 am on January 21 and they showed up right on time. There were 4 ladies in the crew and they came in, introduced themselves, and began working immediately. The crew split with two going to clean the bathroom and two doing the kitchen. They brought all their equipment and supplies with them and I do not think they ever stopped cleaning until they were done. I know I would never have been able to get these areas as clean as they did and I am truly impressed. I will not hesitate to use them again.
Description of Work: Deep cleaning for my bathroom and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Green Genies Enterprises LLC
Dear [member name removed], I was thrilled to read your review and I am so happy that you were pleased with the services provided. I have passed along the message to our amazing team! It means so much to them and myself that their work is appreciated. Thank you for this review. Sincerely, Michelle Boyle
June G.
10/2014
5.0
house cleaning
+ -1 more
Michelle made an initial visit to my house and we discussed what areas I needed cleaned and how often. Michelle is very personable and willing to customize her cleaning services depending on her clients circumstances. I now have one of her cleaning teams come once a month and they are very professional, efficient and cheerful. I also like the fact that only natural cleaning products are used. I am very pleased and would definitely recommend Michelle and her 'Green Genies' to anyone needing an excellent cleaning service.
Description of Work: Thoroughly cleaned master bedroom, two bathrooms, living room, dining room, hallways and large kitchen floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
William K.
08/2014
1.0
house cleaning
+ -1 more
Don't know - never heard from them.
Description of Work: Paid for service but was never contacted.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Carolyn S.
08/2014
5.0
window cleaning
+ -1 more
The company was not able to perform the service as they do not clean casement windows, which is the type I have.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
richard G.
06/2014
5.0
house cleaning
+ -1 more
Michelle and the crew delivered the promised services in a highly professional manner. They were efficient, personable, competent, careful and thorough-- everything you'd want in a team coming into your home. If we didn't already have a regular cleaning service, we'd use them for sure. To anyone looking for a trustworthy and outstanding service, rub a lamp and get those Green Genies! Richard and Marta
Description of Work: Deep cleaning of kitchen and bathroom-- an Angie's Special Deal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Diane L B.
06/2014
3.0
house cleaning
+ -1 more
Provider was punctual and accomodating, and the cleaning that was done, particularly on the first visit, was acceptable. Owner was very professional and appeared genuinely interested in having the work done to my satisfaction. That being said, certain areas that should have been done were overlooked completely, and some areas just not done thoroughly enough to satisfy my expectations. If I'm paying this amount for a monthly service, I don't want to have to follow up and finsh the job when I arrive on the scene.
Description of Work: Cleaned my residence on two separate occasions.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193
Response from Green Genies Enterprises LLC
Hello [member name removed], My sincerest apologies that our services did not meet with your satisfaction. It is very important to me that the services which we provide are of the absolute highest quality. If you would allow us another opportunity to deliver the experience you deserve I would do so at 50% off our quoted rate. In any case, this is our first unsatisfactory review and I appreciate your feedback. It is our goal to continually improve upon our overall performance, and our client's communication on this level is crucial to our growth. Wishing you all the best, Michelle Boyle
Janet Dwyer S.
12/2013
5.0
house cleaning
+ -1 more
The Green Genies have cleaned my house for approximately 2 years. I love the consistent, professional quality of their work, their responsiveness to any questions or suggestions that I have and the fact that I have the same core people over and over. I love their efforts to use only environmentally sensitive cleaning products and yet they still have great results.
Description of Work: The Green Genies clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Aimee M.
12/2013
5.0
house cleaning
+ -1 more
Michelle and her team do a fantastic job! They are great with my elderly dog, and do a beautiful job cleaning our home. Highly recommend!
Description of Work: Biweekly housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Green Genies Enterprises LLC
Hello [member name removed], Thank you for taking the time to write a review of our services. I am so happy that you are pleased with our work! The team and I thoroughly enjoy cleaning your home and it's always a pleasure to be in your company as well as your old, furry baby, Zoe! Thanks for your support, Michelle
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
Green Genies Enterprises LLC is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Green Genies Enterprises LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Green Genies Enterprises LLC offers free project estimates.
Yes, Green Genies Enterprises LLC offers eco-friendly accreditations.
No, Green Genies Enterprises LLC does not offer a senior discount.
No, Green Genies Enterprises LLC does not offer emergency services.
No, Green Genies Enterprises LLC does not offer warranties.
Green Genies Enterprises LLC offers the following services: Residential Green Cleaning Services – Spring Cleaning, Routine Maintenance, & Seasonal Cleaning.
Please understand that we are committed to using ONLY 100% plant-based, healthy and effective products.