Very poor customer service. Doesn't come or return calls when they said they would. Very poor attention to details and finish work. Still waiting for proper finish work two months and several calls later.
Description of Work: water leak fixed
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jen M.
08/2017
5.0
plumbing
+ -1 more
Excellent! The techs that came were professional and friendly. They also tested the back up sump to make sure it worked correctly before they left.
Description of Work: Back up sump pump installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kathy Z.
10/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: I contacted this plumber via telephone, as he recomended by my neighbor. We had an emergency plumbing problem, that was described in the message left for this contractor. They never had the courtesy to call back. Another plumber was called from Angies List who did respond, and properly fixed our plumbing emergency.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
JOHN A C.
04/2013
5.0
plumbing
+ -1 more
Very well satisfied, efficient and and left work area with no debris
Description of Work: Replaced an old sump pump with a new one that I supplied. Reconnected the backup pump to the new one. He replaced the backup valve on the sump pump piping to the outside of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119.63
Fil N.
05/2012
5.0
plumbing
+ -1 more
They arrived on time and provided an estimate for the work we needed to have done. In addition to providing the estimate, they explained very thoroughly the system they were going to install and how it worked. They explained everything in laymans terms and we were able to visualize what the end product would look like inside and outside our home. We thought the estimate was very reasonable and agreed to have them perform the work. They arrived to do the job on time and were very professional. Once done, they showed me how the system would work should we lose power. They did have to come back the next day to complete the outside work and apologized for the inconvenience. I would not hesitate in hiring this company to provideany of your plumbing needs. We have already recommended them to our neighbors!
Description of Work: Towlson Plumbing installed a new sump pump and back up system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Donald D.
08/2011
5.0
plumbing
+ -1 more
They were excellent. I recommend him to people here. My experience with him was excellent and I would recommend him 150%. I rate them high overall.
Description of Work: I used Towlson Plumbing Heating And Cooling a month ago for some plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH F.
01/2009
5.0
heating & air conditioning/hvac
+ -1 more
He's excellent. You might have to wait for an appointment but in an emergency he can make it. He's knowledgeable and pleasant.
Description of Work: He put in an extension from the furnace to get more heat to finished basement area.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
JOHN A C.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
This guy is a master plumber. He is a young guy and he is excellent. He is really good and I am very happy with him. He is the only person I have used for the last three years. His pricing system is also really good as well. I am very satisfied with the services I have received from Towlson.
Description of Work: Towlson replaced my American Standard furnace for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
TOWLSON PLUMBING HEATING AND COOLING is currently rated 4.3 overall out of 5.
Monday: 7:30 AM - 9:00 PM
Tuesday: 7:30 AM - 9:00 PM
Wednesday: 7:30 AM - 9:00 PM
Thursday: 7:30 AM - 9:00 PM
Friday: 7:30 AM - 9:00 PM
Saturday: 7:30 AM - 9:00 PM
TOWLSON PLUMBING HEATING AND COOLING accepts the following forms of payment: Check
Yes, TOWLSON PLUMBING HEATING AND COOLING offers free project estimates.
No, TOWLSON PLUMBING HEATING AND COOLING does not offer eco-friendly accreditations.
No, TOWLSON PLUMBING HEATING AND COOLING does not offer a senior discount.
No, TOWLSON PLUMBING HEATING AND COOLING does not offer emergency services.
No, TOWLSON PLUMBING HEATING AND COOLING does not offer warranties.