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Patterson General Contracting LLC

Roofing, Kitchen and Bath Remodeling, General Remodeling,

About us

Here at Patterson’s General Contracting we take pride in the fact that our services are of the highest quality of any Niagara and Northern Erie County contractors. There are no sub-contractors involved when you choose Patterson’s Contracting; we can get the entire job done for you. Our high quality exterior contracting services are extensive and include roofing, siding, windows, doors, additions, porches/decks, garages, and gutters. We also specialize in new builds. If you’re looking for a new home to be built for you in WNY, we are the WNY Contractors for you. We are also experts in building/repairing certified manufactured homes. You may be in search of interior contracting work in WNY. We are the most accurate when it comes to flooring with all types of materials such as tile flooring, hardwood flooring, linoleum flooring, laminate flooring, and custom trim. We also offer our expertise in custom wood working. If you are looking to enhance and improve your home you may be interested in our specialty contracting services in WNY such as deck building, porches, custom kitchens and baths, from start to finish. No sub contractors. Up to a 10 Year Warranty. We will come to you! We clean up! Workers are very polite! Very dependable!

Business highlights

46 years of trusted experience

Services we offer

Roofing - GAF Certified Installer, Decks - TIMBERTECH and AZEK Certified Installer, Siding, Windows, Doors, Additions, Garages, New Builds, Gutters, Heating and Cooling - American Standard Installer, Flooring - Tile and Hardwood, Linoleum, Laminates, Remodeling, Excavating, Concrete, Drain Tile, Basement Water Proofing System, Custom Framing, Electrical, Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
19%
3
4%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-25 of 27 reviews

Jolene A.
04/2018
1.0
roofing
  + -1 more
Never showed for appointment. I called and never showed for second. I gave up and never hired.
Description of Work: install door

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


betty H.
09/2016
1.0
roofing
  + -1 more
unknown
Description of Work: Terrible job but hires good lawyers
Rating CategoryRating out of 5
Yes, I recommend this pro

Lee W.
08/2016
3.0
countertops, marble & granite
  + 0 more
They had good reviews. All of their ratings were excellent. He came across as being a good professional. They talked a really good game, but a friend of mine had an acquaintance that came in and it was a nightmare.
Description of Work: I talked to Patterson and I got an estimate. They quoted me for granite counter top.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


mary B.
08/2015
5.0
countertops, doors, drywall, gutter repair, roofing, woodworking
  + 4 more
unknown
Description of Work: Repaired interior/exterior water damage. Remove/replaced tub/shower wall. Replaced rear windows (bath and double slider). |Crews were on time, courteous, and cleaned up at the end of each day. All work done was finished as described and in a timely manner. I would definately call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mary W.
08/2015
5.0
remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Shawn S.
12/2014
4.0
roofing
  + -1 more
unknown
Description of Work: I purchased a $49 deal for a roof tune up and $100 repair credit. The service went fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Patterson General Contracting LLC
Thank you for purchasing the roof tune up for your home. We were glad to be of help with the roof inspection and any repairs that may have needed to be addressed. Preventative maintenance for roofs are important, so we are glad that we could be of service to you.

David T.
09/2014
5.0
roofing
  + -1 more
.
Description of Work: Removed existing cedar shake shingles on gazebo and installed new cedar shake shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Response from Patterson General Contracting LLC
It was truly our pleasure working with you. The cedar shake shingles look absolutely beautiful on the gazebo. Any future work that you may want done on your home, please feel free to give us a call.

Laurie G.
06/2014
5.0
roofing
  + -1 more
It was fine. They were good at communication. We had a lot of rain an so they had to postpone a couple of times but they kept me informed along the way. I spent about $2300.
Description of Work: I used Patterson General Contracting to replace a roof for me 2 or 3 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Patterson General Contracting LLC
It was a pleasure working with you on your home. Unfortunately sometimes the weather conditions can have an impact on our scheduling. We very much appreciate the consideration and understanding that you gave us regarding that. Look forward to working with you on any contracting work you may need done on your home in the future.

Robert S.
06/2014
5.0
countertops, doors, drywall, remodeling, home remodeling, roofing, woodworking
  + 5 more
They did a fabulous job. I have the beautiful kitchen of my dreams and I have a gorgeous master bathroom. The quality is impeccable. If you saw the the wood work at my house, they just went way above and beyond what we even dreamed of. It's unbelievable. I needed a gate in the kitchen for the dog and he built me a gate that looks like my kitchen cupboard. It is amazing work! Their punctuality was very good. They were here first thing every morning. He corralled my dogs for me because at that time I had 2 and they would be too excited, and the construction guys were here so he would have to walk them in to the den and get them into the barricade that I had built with cables and stuff to keep them out of their way. He would just come in with his coffee in his hand and say, "Come on." and the dogs would follow him to where they were supposed to be. Their professionalism was very good. We will use them again definitely. We have one more bathroom that hopefully in the next couple of years we are going to have done too.
Description of Work: They installed my front door, they put path walls where I had ugly metal railings, they put in new railings down the stairs on 2 of my staircases, they literally gutted my kitchen and my master bathroom, and put up those extra walls, and put a roof over my patio. We had a ton of work done by them. The roof on the patio was a couple of months before we did everything else which was around October and they started the bathroom in January, and they finished the kitchen in April so they were here for a long time because they did a lot of work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Patterson General Contracting LLC
Thank you very much for your kind words, we truly appreciate it. It is extremely important to our company, to work with and ensure the homeowner that they can have complete trust and reliability with us from the very beginning. Your words of sincere compliment are exactly why our company strives to provide our customers with the best. It is always a pleasure working with you on your home and look forward to working with you in the future.

Patrick K.
06/2014
5.0
roofing
  + -1 more
Extremely satisfied with this company. Punctual and professional.
Description of Work: Check and tune up of entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Patterson General Contracting LLC
Thank you! It is extremely important to our company to provide all of our customers with the best quality services. I'm glad that we had the opportunity to work with you and look forward to helping you with any future work you may need done on your home.

Alma L.
05/2014
5.0
roofing, siding
  + 0 more
They were nice, professional, honest, and quick. I was straight forward about what I needed to be done and they did the job quickly.
Description of Work: They inspected my roof and fixed the fascia along the side of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from Patterson General Contracting LLC
It is so important to us to earn the trust and respect of our customers. Thank you very much! Your satisfaction is a great compliment for us.

Laurie G.
05/2014
5.0
gutter repair, roofing, siding
  + 1 more
Mr. Patterson explained the necessity of replacing the roof. We ran into some delays because of the terrible weather this spring. Brandi from the office kept me informed along the way so I never felt that they had abandoned me. They arrived on time and did a great job on tearing off the roof and replacing it. They also reinstalled the fascia and gutters. I was most impressed that the site was totally cleaned up before they left. They even cleaned up the spring gunk from the tree on my patio. The workers were fast, professional and polite.
Description of Work: They did inspection of our current roof on house and family room. On upper section of roof there were 4 sections of raised shingles caused by sheeting not being secured properly to roof. Shingles and underlayment in that area were removed and replaced with new shingles and underlayment, matching existing as close as possible. Upon inspection it was determined that family room roof needed to be replaced. They also replaced the family room roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,315

Daniel K.
05/2014
1.0
roofing
  + -1 more
Very poor experience; 1. Poor office scheduling for time and date. 2. Tech arrived 1 hour after scheduled time, got totally lost twice. 3. Showed up at my residence first instead of my daughters house where I was waiting, and inspection was to take place. 4. Inspected roof areas and took pictures with a cell phone camera which I couldn't even distinguish in the sun. 5. He said a couple spots needed tarring, but failed to bring any tar with him knowing that he might be required to do some tarring. 6. Tech said he would have to come back in the afternoon to make repairs. I told him that I was not available to meet him again. I took him at his word and was able to confirm that he did return to finalize the repairs. 7. All this transpired approximately Apr.15. To date have only received only a undistinguishable verbal voice mail message and no pictures or a hard copy report as stated in deal.
Description of Work: Roof inspection, to include limited tarring repairs which might cause leakage

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$49

Ellen B.
05/2014
5.0
roofing, skylights
  + 0 more
The office staff person was courteous about setting the appointment and also responded well to a request for a slight delay. The roofers repaired a seal that was letting debris into my skylight and also diagnosed and fixed a problem around a vent pipe on the roof that might have been the cause of some winter ceiling damage. They inspected my roof and did not try to sell me on any unnecessary work. They were on time, courteous and capable.
Description of Work: Repaired the seal around a skylight and vent pipe on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Patterson General Contracting LLC
[Member Name], we appreciate you giving us the opportunity to provide you with our services. Your satisfaction is a great compliment for us and look forward to being able to work with you again in the future! Thank you

Gretchen E.
08/2013
5.0
roofing
  + -1 more
They did an excellent job! This part of my roof has been a problem for 20 years! Finally the guys from Patterson's have restored my faith in contractors! They were efficient, pleasant and determined to do the job "The Right Way!" Would I use them again? In a heart beat!
Description of Work: They removed all the layers of shingles from the roof on back side of my sprawling ranch home. They changed the pitch, reworked around all the skylights, replaced the vents, repaired around the large chimney and rescheduled the back roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,700

Response from Patterson General Contracting LLC
Thank you very much [Member Name] for your kind words regarding our company and employees. It was truly a pleasure working with you to complete the repairs on your home. Our company takes pride in the satisfaction of our customers, and the quality of work and trust we provide them. We look forward to offering any help we can to you with your home in the future. Thank you!

betty H.
01/2013
1.0
remodeling, home remodeling
  + 0 more
promised 6-10 weeks took 3.5 months, inferior work, sloppy details, all work need re doing
Description of Work: put in an additional room remodeled a bathroom

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Joan W.
01/2013
4.0
heating & air conditioning/hvac, home remodeling
  + 0 more
overall everything was just fine. They did haven to come back out several times and employees couldn't have been nicer. The problem was with the thermostat and getting the furnace and air conditioning to both work on the thermostat. They also had to fix a leak on roof where furnace vented out. They did fix everything.
Description of Work: some of the nicest workers I've used
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,300

Response from Patterson General Contracting LLC
Our main goal is to be sure that our customers are completely satisfied and provided excellent service. It is important to us for our employees to give you, the homeowner, respect and trust that the job will be done correctly. Thank you!

Robert S.
11/2012
4.0
remodeling, home remodeling
  + 0 more
The estimate was promptly given, they showed up on time and kept us in the loop. Doug is very knowledgeable. They do what they say they are going to do at a reasonable price, on schedule and on budget. We are very satisfied and recommend him to all our friends who need work done.
Description of Work: Roof over patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Patterson General Contracting LLC
It is our goal to provide the best quality services and prices to our customers. Thank you for the recommendations!

Susan C.
10/2012
4.0
home remodeling
  + -1 more
When he actually did make it out, the service was good. He did a great job with explaining all of the options. We didn't end up going with him, but it was a good experience. The only problem was that he had to postpone and reschedule our appointment twice before he ever made it out.
Description of Work: My mother and I hired them to come give us an estimate on some work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Patterson General Contracting LLC
We strive to provide the best service to all of our customers. I'm sorry for any inconvenience we incurred on you rescheduling your appointment. Sometimes situations occur that are beyond our control; may it be weather related or an appointment prior to yours that may have run longer than expected. We hope that in the future you will consider us again for any work you may need done. Thank you.

Marie O.
08/2012
5.0
roofing
  + -1 more
They were professional and nice. They showed up on time and consulted with me. The reason I did not choose was the price.
Description of Work: They came out to give an estimate on a huge job regarding redoing my garage and fixing up my house.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Patterson General Contracting LLC
We are committed to the quality of work we provide. We may not always offer the lowest price, but we GUARANTEE to provide the best quality work to our customers. We hope that in the future you will consider us for any other work you may need done. Thank you.

Mary Lee P.
04/2012
4.0
roofing
  + -1 more
He knew what he was talking about, he knew what kind of work needed to be done on the roof. We felt like he was capable of doing the work. The only thing we didn't like is that he didn't give us a written estimate when he was here or tell us when he would be able to do the work. He is also not bonded or insured.
Description of Work: We received an estimate to take off and replace a roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Patterson General Contracting LLC
We take pride in the fact that we have been in business for over 30 years and are eager to show customers the knowledge that we have in our business. After discussing with our customers what they are looking to have done, we go over all the information provided and put together a professional typed contract. We at Patterson General Contracting, LLC. are properly insured and licensed and have been trained in the proper practices and regulations regarding our services. We will gladly offer these documents to our customers upon request. Thank you.

Barbara B.
01/2012
5.0
home remodeling
  + -1 more
The entire experience was very professional. We were treated with extreme courtesy from start to finish and the entire staff was very helpful. Would recommend them in a minute.
Description of Work: installed granite counters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Patterson General Contracting LLC
Our dedication contributes to our success. Our customers are our company's biggest and most valuable asset. We look forward to working with you on any future projects you may have. Thank you!

Elyssa R.
04/2010
5.0
home remodeling
  + -1 more
After talking to a few other contractors for a simple kitchen installation we decided to go with Doug Patterson. The day of the estimate was professional and then Doug actually talked to me as a person, instead of just a job. They came as quickly as they could which was less than a week because our cabinets were delivered before we hired a contractor. Doug knew this and made sure they came to start the job as quickly as possible. The employees that came to our house asked many questions and worked with our wants and needs which made us feel comfortable with their professionalism. The guys knew what they were doing and listened to what we wanted. They even found some mistakes that other contractors had made while measuring our kitchen and made sure we had everything done well and also that it looked just as well. The kitchen install went great and when we thought about hiring them for our flooring at the same time the discrepency between them and others we estimated seemed a bit high. On the last day of the job there was a big electrical issue that the guys tried to fix and called in their own electrician to come the next morning as soon as possible to fix it. Their electrician did the job professionally, in a timely manner, and actually fixed a few other problems that he found. We are considering them for the glass tile backsplash we need to finish in the kitchen after the counters are put in. Overall, Patterson General Contractors were professional, quick, and we have already started to refer them to friends.
Description of Work: Kitchen Cabinets installed, kitchen island installed, electric outlet installed for microwave hood and in island, installed refridgerator, gas stove with line, garbage disposal. removal of old ceramic backsplash which was a cutting removal of entire pieces of drywall and then replaced with new drywall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Patterson General Contracting LLC
Nothing is more important to us than being honest, courteous, friendly, prompt and the attention that we provide to our customers. Our dedication to seeing a project through is second to none! As we may not always offer the lowest price, we GUARANTEE to provide the best quality work to our customers. Thank you for recommending us to others.

Alan S.
05/2007
5.0
home remodeling
  + -1 more
Overall, it went very well. We had some issues with the flooring installation, but were able to quickly come to a mutually agreeable resolution and move forward with the job. Doug Patterson and his crew (particularly Jeff Lesser) were highly professional, skilled, flexible, and customer-focused. At one point, the work created a minor plumbing leak that was not detected until the weekend, and they came out and spent several hours on a Sunday morning remedying the issue. The quality of work was very high, and in particular the finish work was meticulously performed. We are very happy with the final results, and would highly recommend Doug, Jeff and their crew. We plan to use them for future jobs.
Description of Work: Patterson Contracting removed an interior partition wall between a kitchen and dining room, removed unwanted built-in cabinets, and completed all necessary repairs. They did plaster, trim, rehanging cabinets, relocating electric & phone, etc. They also replaced a casement window, retro-fitting to the existing opening and trimming it out. They also installed approximately 510 square feet of engineered hardwood flooring through the kitchen, dining, and hallways. This included trimming doors and door trim, removing and replacing shoe molding, moving appliances, and other related work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,500

Response from Patterson General Contracting LLC
The way a job is started, worked throughout and finished is very important as it provides you the customer a clear image as to what WE are all about. Our personal commitment to excellence is what each of our workers continuously demonstrate. Thank you and look forward to helping you with any work you may need done in the future.

07/2006
5.0
roofing
  + -1 more
He's a guy that is very trustworthy and follows up on everything that he says that he will do. Patterson Construction is very accurate on the estimates and the actual final price. He has a large crew and he is heavily insured, a large company not a fly-by-night one.
Description of Work: Patterson had to tear off the old roofing and put on new roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Patterson General Contracting LLC
It is important to us to earn the respect and trust of our customers. Thank you!
    • 1(current)
    • 2

Contact information

3835 Ewings Rd, LOCKPORT, NY 14094

www.pattersonscontracting.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Doors,
Finished Carpentry and Woodworking,
Siding,
Gutters,
Drywall,
Marble and Granite,
Skylights,
Heating and Air Conditioning

FAQ

Patterson General Contracting LLC is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Patterson General Contracting LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Patterson General Contracting LLC offers free project estimates.
Yes, Patterson General Contracting LLC offers eco-friendly accreditations.
No, Patterson General Contracting LLC does not offer a senior discount.
No, Patterson General Contracting LLC does not offer emergency services.
Yes, Patterson General Contracting LLC offers warranties.
Patterson General Contracting LLC offers the following services: Roofing - GAF Certified Installer, Decks - TIMBERTECH and AZEK Certified Installer, Siding, Windows, Doors, Additions, Garages, New Builds, Gutters, Heating and Cooling - American Standard Installer, Flooring - Tile and Hardwood, Linoleum, Laminates, Remodeling, Excavating, Concrete, Drain Tile, Basement Water Proofing System, Custom Framing, Electrical, Plumbing

Contact information

3835 Ewings Rd, LOCKPORT, NY 14094

www.pattersonscontracting.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM