Genson Overhead Door, Inc. has been serving customers since 1979 throughout upstate New York. Our staff includes 14 employees and fleet of 10 vehicles.
We had a new overhead garage door and garage door opener installed. After ordering the new door a spring on the old garage door broke down. They came promptly and replaced the broken spring, but with a wrong size of spring. The door and the garage door opener broke down completely shortly after the wrong spring was installed. The new garage door and opener work fine now and we are very happy with it.
Description of Work: Repairs or a broken spring at garage door. Replacement of overhead doors and installation of a new garage door opener.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
J David B.
09/2015
5.0
garage doors
 + -1 more
These guys were great! Very professional, punctual and honest about what was worth doing. Highly recommended!
Description of Work: Replaced main rail of electric garage door, installed new chain, replaced some rollers, replaced bottom seal, straightened rails, made garage door operational.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Betsy E.
04/2015
5.0
doors, garage doors
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth F.
06/2014
5.0
garage doors
 + -1 more
unknown
Description of Work: Genson Overhead Door installed one garage door opener where an old one had previously been and added a keyless pad entry and door sensor. The installation went very smoothly and they were in and out quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joe K.
12/2013
5.0
garage doors
 + -1 more
I was frustrated last night to discover that my garage door wouldn't open, and with a snowstorm coming I wanted it fixed quickly to be able to park in the garage. I called several places today (Friday) but most places weren't available until Monday. Ithaca Overhead Door was willing to squeeze me in only an hour after I called, they got the job done quickly and well, they were respectful and professional, and I'm thrilled with the service. The price was $70 for labor and $70 for the spring (one spring of two on a two-car garage door), and came to a total of $151.20 after tax. Another place had quoted me $95 per spring, but I'm not sure if that price included labor or not and probably didn't include tax. Overall I'm very happy and would use them again if needed, although of course, hopefully it will not be needed.
Description of Work: Replaced a broken spring for my garage door
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Service Categories
Garage Doors,
Doors
FAQ
Genson Overhead Door Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Genson Overhead Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Genson Overhead Door Inc offers free project estimates.
No, Genson Overhead Door Inc does not offer eco-friendly accreditations.
No, Genson Overhead Door Inc does not offer a senior discount.
No, Genson Overhead Door Inc does not offer emergency services.
Yes, Genson Overhead Door Inc offers warranties.
Genson Overhead Door Inc offers the following services: Doors & garage doors.