Genson Overhead Door, Inc.

They came out for the quote, arrived on time and gave honest advice (we were thinking of combining the 2 doors into one, but after they checked the area, recommended against it for structural reasons). They scheduled us with-in the time frame we requested and were prompt, efficient, and cleaned up after themselves when done, taking away the old doors and old opener as well. Additional info: 11 months into their 1 year warranty, one of the garage door tracks started sparking when opening/closing it. They promptly answered our email and sent a workman to check it out. He admitted they've never seen this problem before (he had checked with some more experienced colleagues who also never heard of it happening). He checked out everything he could think of and suggested having the wiring checked out. We were able to have that done the same night and all was fine there. The next morning, Genson workmen came out again (fortunately the electrician was also here) and they worked together to discover the problem. Over the 11 months, one of the lag bolts holding up the brackets for the opener, from normal vibrations, had clipped a power line for the lights. There was no way to know the power line was there at installation as it was 2"+ up from the end of the joist, behind the sheetrock ceiling. Genson took responsibility and covered the repair. Very professional, apologized for having to open up the ceiling and the mess that was made in doing so, but they were very careful when removing the sheetrock so that they were able to reuse the same pieces when they were all done. They cleaned up and everything works fine again. Definitely recommend this company to any who need these services!