ELEGANT ESTATES

We hired Chris at Elegant Estates in 2024 for a job involving house washing and paver restoration. I was amazed by his dedication, energy, and professionalism. I have not received such excellent service from any other home improvement contractor. Planning the job weeks ahead of time was effortless. Chris has an efficient online system for communicating about estimates. He arrived at the appointed time with one assistant, and they worked meticulously all day. At the end he gave an honest explanation of the factors involved and his decisions. Every aspect of the job was done to the highest standard. He is a rare contractor that I would trust to do a job when I wasn’t present.

We are thrilled with the work that Chris/Elegant Estates has just completed for us. From design to implementation to completion, Chris was highly professional and easy to work with. He knew we had a specific date for a special event at our home and made sure to complete the work on time. The plantings are exquisite – and the pavers are perfect. Many friends, neighbors and passersby have commented on the beauty of the new landscaping. One remarked that she had never seen a house receive a “face-lift” as transformative as this one. We are grateful to have found Elegant Estates and highly recommend Chris to you without reservation!

Fantastic! He did a great job, was responsive and professional and willing to share his knowledge and tips. We are super pleased with the results!

Extremely well. Most of the work was accomplished very professionally and thoroughly by the owner himself, Chris Negley. Occasional good assistance by Chris' daughter Maddie. Chris is so busy at this time of year that my only complaint is that I had to wait a while to "get him here." Once here, he wasted no time, but still emphasized thoroughness and professionalism.

Outstanding. Very fair price. Very efficient and completed job in timely manner. Job was reviewed in depth with me when it was completed. Awesome customer service

From the first moment I engaged Chris Negley and his team at Elegant Estates to today, this firm has been simply outstanding to work with. They were able to help me turn the outside of a property I bought five years ago into an oasis where my family loves to spend time. What was an awkward multi-level yard with crumbling decades-old rock walls leading to the lower level is now a three tier terraced outdoor living area with gorgeous trees, lush plantings, a beautiful built-in grill, both dining and seating areas and a fire pit we love to use on those cool summer nights. Low voltage lighting comes on in the evenings, lighting the area with ambiance. The stairs are wide, easy to navigate and beautiful to look at as you are walking out from the house. Simply gorgeous. They did such a great job that we brought them back the following year to attack the crumbling concrete driveway in the front, and now I have a stunning water-permeable paver driveway that is not only awesome as the water from above us on the mountain no longer rushes across my lawn (having sunk into the gravel bed below the pavers) but is also a gorgeous look from the street. They built planters and added lighting, and have sensor under the pavers that will be connected this year to turn on and heat the driveway when it snows - no more shoveling for me! EE does a phenomenal job. Chris listens, draws up plans that can be delivered in a single job or through multiple over the years, and his crew is great. I trust them completely to do quality work, and to care more about doing what is right for us as a family than to make the most on a job. I would turn to them time and again for work - they are just that good. Thank you Chris, Tyler, John and team - you are outstanding.

They were right on time showing up for the estimate and very professional. They next day they even came out to run levels and check the slope of the area to ensure that there would be proper drainage for the change in elevation. They provided a detailed quote and plan for the work. I'm quite certain that the job would have been beautiful and structurally sound, but it was simply out of my budget for this project. I wouldn't completely rule them out as a contractor in the future should I have need of this type of work again.

This was a new construction house finished in the summer of 2009. We were left with a horrible mess of mud, stones and rocks with not one blade of grass. It was impossible to take the dog out any door without him walking through mud or dirt. We interviewed 3 landscapers and Elegant Estates won us over with their design, professionalism and friendliness. They were not the cheapest quote, but we have never regretted hiring them; they are well worth the extra money! They came in and turned our disaster yard into a magazine picture. We wanted a more formal look in the front and a casual entertaining area in the back. They showed up on time and worked very hard the entire time they were here. I could not have asked for anything more out of them. We feel we got far more than we bargained for. In fact, I have already contracted for work in 2010. On a 1 - 10 scale, Elegant Estates is a 10. Knowledge = A+, Imagination = A+, Execution = A+, Follow up = A+, Niceness = A+++

The initial impression of the company had been a good one, as they seemed eager to begin work and returned our call quickly. Things began to go awry when they decided to drop by to survey the property to give us an estimate on a moment's notice at 7:30 on a Thursday night when we weren't available to show them what we were interested in. It seemed we were on the same page when they delivered the estimate via phone message the following day, so we went ahead and called back to schedule. We left a message, as they never answer their phone, only respond to messages. They called back at 6:30 Friday night and left a message to let us know they would probably be able to work us in in a week, perhaps a week and a half, and to call back during the week to make an official appointment. Monday morning at 8:30, two young men arrive unannounced to work on the lawn. The lawn was cut unevenly, and left much longer than we'd have liked, nearly untouched in areas that would have required that they use a smaller piece of equipment than the Mini-Cooper-sized lawnmower they use primarily. The "Spring Clean-Up" left much to be desired as well, with many leaves still left in flower beds, and much of the fall's growth not cut down or pruned to make way for new growth. When we called the place to discuss our concerns, they agreed to meet with us on Friday morning to be shown what we had an issue with. We scheduled for 9am, and though the fellow had preferred to come at 8:30 he said he would do his best to not arrive early, making sure we knew he was going out of his way to accommodate our unavailability at 8:30. We waited for them to arrive until 9:35am, when we couldn't put off going to work any longer, and after a few calls to them went unanswered. That evening we received a message on our home machine indicating that they had waited for half an hour for us, that cutting the lawn shorter at all was something they preferred not to do as it is apparently bad for the lawn, but they did it again anyway without actually speaking with us. The message left also indicated that the leaves and plant debris left in the beds was not considered part of a "Spring Clean-up", despite the fact that the first 85% of the leaves and debris they removed apparently were included in a "Spring Clean-up". The billing was done informally via e-mail, and the agreement for service didn't even include a handshake, since we never met with or received and signed a service contract.