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Wet Basements Solutions

Foundation Repair, Basement Waterproofing, Basement Remodeling,

About us

Wet Basement Solutions provides Central New York homeowners with positive solutions to problems that include wet basements or crawl spaces, split or broken foundations, and mold issues, as well as providing a wide range of home renovation services. We are a local, family owned, waterproofing company proudly serving our neighbors in the CNY area, and we are here to help you eliminate your leaky basement, mold, foul smell, buckling walls, crawl space moisture and more. We do this with quality products so that you can permanently eliminate your basement problems. Our inspectors bring years of experience and integrity with them when they enter your home to evaluate your issues, and they take their responsibilities seriously. In addition to solving your wet basement issues, we also provide a full range of residential renovations services.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Residential Construction & Renovations, Foundation Repair, Basement Waterproofing, & Mold & Mildew Remediation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
7%
2
7%
1
14%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
3.9
responsiveness
4.2
punctuality
4.2
Showing 1-14 of 14 reviews

Kevin D.
10/2017
5.0
basement waterproofing, wells, foundation repair
  + 1 more
It went great - I rated overall "As" because they were prompt, professional, and well versed experts.
Description of Work: Basement was leaking and I needed an inspection and advice/help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
08/2017
5.0
basement waterproofing, foundation repair, basement remodeling
  + 1 more
Went great highly recommend this company
Description of Work: They redid my basement foundation fixed leaks etc.. also waterproofed after a flood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger C.
07/2017
5.0
foundation repair
  + -1 more
.
Description of Work: Repair Bilco door foundation
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula B.
07/2017
5.0
basement waterproofing, foundation repair, basement remodeling
  + 1 more
Went great .Work completed On time as promised.
Description of Work: Redid foundation in basement. Fixed leaks etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole H.
07/2017
5.0
basement waterproofing, basement remodeling, foundation repair
  + 1 more
Went great. Awesome job made the process so easy and stress free. Woukd highly recommend.
Description of Work: They came and waterproof my basement after a flood from septic backup. Also got rid of the mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger C.
06/2017
5.0
basement waterproofing, foundation repair
  + 0 more
The crew was professional, efficient, and courteous. They arrived on time and worked quickly, completing the job in the time frame estimated. When everything was done they did a great job cleaning up. The end result exceeded my expectations. I went through a competitive bid process and they had the lowest quote. I would recommend them to anyone needing their services.
Description of Work: Replaced a failing Bilco Door foundation, repaired affected main foundation and installed new drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Cathy S.
06/2015
1.0
wells, basement waterproofing
  + 0 more
unknown
Description of Work: I hired them to install a sump pump in my father's basement and paint it. The paint was thin, not the right type for basement walls. The cost was very high for only doing 3 of the 4 basement walls. The salesman told me the inner wall didn't need to be done. While doing the job, the hired workers told me they would do the fourth wall for another $500, that it needed to be done to do the job the right way. I call that a "bait and switch"

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$5,900

pamela C.
03/2015
4.0
foundation repair
  + -1 more
.All went well. they drilled part of my basement floor in my family room and inmy laundry room put in crushed stone and piping sort of likea french drain and then poured cement over it. Did a nice job! They also put in a new sump pump which i really needed mine had been there since i bought the house back in 1982. I only has one complaint I wished they had put some sort of plastic up when they were drilling it was very dusty other than that they were great and I would definitely recommend this Company. Just the fact that the work is guaranteed for as long as you own your home and is also transferable to the new home owner should you sell your house this is an added plus!!
Description of Work: This was a follow up visit my first encounter with them was in nov. of 2013. They drilled around the perimeter of my foundation. They were prompt and got the job done. I'm not quite sure when i had them come out again and perform the same service. probably about a year later. I want to state the the area that I live in the soil is all clay and the homes in the neighborhood all have sump pumps. I felt as though the price was sort of steep but I liked the fact that if i had any problems or concerns they would come and check it out at no cost to me. I had been having the water problem for a number of years and any type of improvement would be welcomed. Well this last time I called I was in the process of having some stairs installed and noticed at the base of the cement stair there was a puddle of water seeping through so before I had anything replaced I phoned them again and they sent someone out to look at my problem. He told me what would have to be done and then set up an appointment for me. It was in late fall and they would not be able to get to me until March whick was ok. So this month they came on time and got right to work they were done in about 4 Hrs. I thought for sure it would take all day but t didn't.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,875

David K.
10/2014
3.0
foundation repair
  + -1 more
contractor was responsive before project. timely estimate, easy to work with, job was done quickly and efficiently according to pre-established timelines and within expectations. After project, tried contacting contractor without answer. Disappointed in post-work communication. Would not use again solely for communication breakdown.
Description of Work: trenched under the foundation, installed weeping tile, connected tile to sump line

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$900

Response from Wet Basements Solutions
We encourage open and educational communication between our customers and WBS. If we did not respond immediately to [removed member name]'s calls, we apologize, we are a small, family business. WBS has no record of calls made, or messages left in this regards. David is free to call us M-F, 8:00am-4:00pm. We are not perfect, and we try to satisfy all concerns of our customers.

David O.
01/2014
1.0
basement waterproofing
  + -1 more
.
Description of Work: Basement sealed old white paint!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Wet Basements Solutions
WBS encourages open and educational communication with our customers. [member name removed] is free to contact WBS, M-F, 8:00a-4:00p to rectify any of his concerns. WBS has no records of any messages left in regards to customer's dissatisfaction.

Steve S.
12/2013
5.0
foundation repair
  + -1 more
Fix foundation problems
Description of Work: I used Wet Basements Solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,500

Alisa I.
06/2013
5.0
basement waterproofing, basement remodeling
  + 0 more
The team showed up Monday right on time and got right to business. Within the first hour they had finished the demolition of the existing flooring and had begun on the walls, and opening up the concrete floor to replace the drainage tile. By the second day they had removed the old drainage tile, placed the new tile, and had most of the project cleaned up. Today, day three, will be the last day. Every member of the Wet Basement team has been professional, courteous, prompt, and incredibly polite. They have patiently answered questions, walked us through the details of the process and have kept us in the loop the whole way through the project. They have cleaned up the whole time they have been working. All of the debris was removed by hand with buckets and you would hardly know they were moving through the entryway of the house to get outside. It is my pleasure to say that this was the most diligent, hard working crew that we have ever hired. I don't think these guys even took breaks! I hope that we never have to do a project like this again, but if we did, this would be the company that would do it. If you are considering basement work, save yourself time and aggravation, call Wet Basement Solutions.
Description of Work: Demo finished basement, replace drainage system (Including sump) and rebuild the basement floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Aaron A.
06/2012
4.0
foundation repair
  + -1 more
They were very responsive and punctual. They were very messy. They left a lot of the sticky material they used on my brick patio, and it is still there. They had to come back a few times because the work was uneven and the quality was not that good.
Description of Work: They reparged the outside of my foundation.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Wet Basements Solutions
In our continuing efforts to ensure 100% satisfaction we encourage an open line of communication throughout the entire home project and beyond . Although we do our best to keep a clean work environment and on final clean up things are seldom overlooked. We would be happy to have a chance to come back and make our job 100% complete if we are made aware of any situations . Thank you for your business .

Kathleen C.
07/2011
2.0
basement waterproofing, basement remodeling
  + 0 more
The job was scheduled on June 21st. I took the day off and they were to be necessarily. The owner and his executive chief showed up at 4:30 to look over the job and they had to be back in 45 minutes. They were about 5 blacks away finishing a job. The people were pleasant, but they were suppose to put the furniture back and they didn’t. I am a 55-year-old, single with several health problems.
Description of Work: Wet Basement Solutions has finished the rooms in my basement (to the basement) needed to have a trench dug around the outside walls to expose the footer. A well sump pump was installed, drain and washed stone installed, and it was exhausted over the trench.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$2,300

Response from Wet Basements Solutions
In our continuing efforts to ensure 100% satisfaction we encourage an open line of communication throughout the entire home project and beyond . Thank you for your business

    Contact information

    200 Salina St, Liverpool, NY 13088

    http://www.wetbasementsolutionsandmore.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Basement Waterproofing,
    Basement Remodeling,
    Wells and Pumps,
    Mold Testing & Remediation

    FAQ

    Wet Basements Solutions is currently rated 3.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Wet Basements Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Wet Basements Solutions offers free project estimates.
    Yes, Wet Basements Solutions offers eco-friendly accreditations.
    No, Wet Basements Solutions does not offer a senior discount.
    Yes, Wet Basements Solutions offers emergency services.
    Yes, Wet Basements Solutions offers warranties.
    Wet Basements Solutions offers the following services: Residential Construction & Renovations, Foundation Repair, Basement Waterproofing, & Mold & Mildew Remediation.

    Contact information

    200 Salina St, Liverpool, NY 13088

    http://www.wetbasementsolutionsandmore.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM