Simply Green Cleaning Crew

"Hi Member, I do apologize that you never heard a response from your email about a quote inquiry. I certainly strive to maintain good communication among all of my clients and new inquiries. I have reviewed all emails over the past 3 weeks and cannot find any record of being contacted by you. There is a couple possibilities as to why your inquiry did not reach me. Due to a large volume of email messages that I receive, it is possible that it could have been mixed into my spam box which is automatically deleted. Another possibility is that I have had other client inquiries have emails not reach me since my email address was not inputed correctly. Please confirm the email address that you have for Simply Green Cleaning Crew based out of Cicero, NY is: [email protected]. If the email is also correct and perhaps you tried to contact me a couple times by email with none of them reaching my inbox, please feel free to contact me directly by phone at (315) 395-0176. I again apologize, as I was unaware of your inquiry. I look forward to resolving your complaint and discussing services further with you along with my current availability. Thanks so much and I look forward to hearing from you. Jake Hibbert Simply Green Cleaning Crew"

"Thank You for the positive review as well as the constructive criticism. I strive to maintain a level a professionalism and quality for all of my clients. Due to a very full schedule, my arrival times do vary slightly based on previous jobs throughout the day. However, I do strive to arrive as close to schedule as possible. There is always room for improvement and I am constantly striving to improve the efficiency of my cleaning routes. If there is ever a concern in my arrival times, please never hesitate to speak with me directly. I will do the best I can in making any adjustments to better improve my scheduling. Thank you."

"Thank You for the positive review. I strive to provide all of my clients with satisfactory services and reasonable prices. I understand there is always room for improvement and coordinate directly with my clients whenever there are concerns or adjustments needed. Please never hesitate to contact me if there are ever any concerns. Thank you again for being an excellent client."