Heat Wiser is an owner operated liverpool New York heating and air conditioning company. I grew up right here in liverpool and love my town. We service all furnace makes and models through out the CNY area. I love what I do because I get to work all over the area I love plus I get to help people. Thank you for choosing Heat Wiser for any of your needs. Thank you.....
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Installation and service of all makes/models of Furnace and Air Conditioners as well as all indoor air quality products. Steam and hot water boilers. Any duct work, humidifiers, electronic air cleaners, UV lights. Wired and wireless thermostat systems.
The plumber came in and did a great job. Now I have a brand new 50 gal energy saving water heater. I don't have to watch if the washer is on if I want to take a shower. The price is extremely reasonable. It's too low to post. I don't think anybody out there can match it. The use a very reliable brand.
Description of Work: Installed a 50 gallon new energy saver water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Markus P.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Everything was great and they cleaned everything up as if nothing happened. Dominick and his workers are really friendly.
Description of Work: My 12 year old Carrier furnace that came with the house died on Saturday. I called Dominick and he said he would be there on Sunday at 9. They came right on time, made a material list, and installed new furnace in less than 3 hours. I even got to pick my own thermostat and they installed it, no fuss. They price was extremely reasonable and I would recommend them to anybody. Also, they are really nice and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Markus P.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Awesome...I have no words to describe. Most professional guys that ever worked in my house.
Description of Work: 12 year old Carrier furnace blew on Saturday. Called Dominick in the evening and he said his guy would be there tomorrow at 9. He came and made a materials list and left to get furnace and parts. They returned and installed it in less than 3 hrs. The furnace he put in is 95% efficient and very quiet. It is a simple gas furnace that does not have too many gimmicks that will break. But you can chose something else if you like. The price was amazing compared to other quotes. I won't even post it here. Call him and see for yourself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer R.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were AWESOME! We spoke Monday night, he came out to look at the furnace Tuesday morning, and by Wednesday at noon we had a brand new 95% heat efficiency furnace installed. They were quick, clean, and super professional .... and their price beat even that of a friend of ours. I would (and already have) recommend them over and over again. AND - I trust that if anything were to go wrong with the furnace for any reason, Dominck would be out ASAP to personally take care of it. Again - they were great and I can't say enough about them!
Description of Work: Replaced our 25yo furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jason P.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
I was very pleased with the service provided.
Description of Work: Removal of existing Furnace and A/C Unit. Installation of new Furnace and A/C Unit as well as new duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Suzanne T.
07/2012
1.0
heating & air conditioning/hvac
+ -1 more
Heat Wizer gave us a 10 year parts and labor warranty with Goodman in November, 2009 when our AC unit was installed. In May, 2012 they found 2 freon leaks in our system and blamed us- saying we had "damaged" the unit. We did nothing to the unit and there were no signs of damage. B/c they blamed us for the failure of their installation, they said they would not honor the warranty and it would cost us ~ $800 to replace the leaking part. B/c we needed airconditioning in the middle of summer, we were forced to find another contractor who would honor the warranty we had with Goodman. When these other contractors came to look they found no evidence of damage to our unit. We had a difficult time finding someone to "follow" HeatWizer's work b/c they have a very poor reputation in the community. Most contractors do not want to follow them b/c they do a lousy job and then don't honor their warranty to their customers. We are in the process of using the BBB to attempt to recoup the money we lost while dealing with Heat Wizer.
Description of Work: Service to repair and locate leaks on the AC unit they installed in 11/2009.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Heat Wiser Heating, Air conditioning and Air Quality Solutions
We were called to the Member's house because their a/c wasn't cooling. I sent my technician their and what he found was the system was empty of refrigerant. The homeowner noticed that the outside unit had been moved or shoved, she told my technician that it appears to have been tampered with. The homeowner and my technician came to the conclusion that someone hit it either with their dirt bike or a lawn mower of some sort. Because there was a leak reguardless of what happened we Had to find it. The warranty on Goodman covers the equipment not our time so we had to fill the system with refrigerant and inject a die to locate the leak. After coming over to there house numerous times to find the leak we finally noticed it in the coil. My technician going by what the homeowner said about someone tampering with the unit figured that Goodman wouldn't issue a new coil because it wasn't their fault so we agreed on a price to fix it. In the meantime I called my rep and they said it would be covered under warranty and when I called them back to tell them that we would do it for free they denied our service and took it upon them selves to hire someone else. As far as the other company's: if it's true or not talking bad about our company; that unfortunately is this cut throat business that I'm in.. Other companies love to down play one another to get the job, we do not under bid other companies because how do we know what every one Else charges, homeowners never give us that information... Every homeowner always looks for the best deal and that's why you get three bids. The homeowner choose us we didn't chose them... I'm sick and tired of other company's bad mouthing each other and I think it needs to stop. To me it's just gossip.The money that the Members want back I feel is inappropriate.. We were going to install the coil for free but they choose to go elsewhere and that is on them. I feel that they should pay us for all the time we spent there and for all the material we used for the 3 times we were their..I'm sorry that this had to go this far and I have know problem with losing them as a customer and I have no problem with installing a new coil. In the 6 years we have been in business we have maintained a A rating through the better business bureau and that speaks louder then words.. Thank you, DC
Lorraine E.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job and excellent cleanup. The 1st furnace and air conditioner was priced very good. The 2nd one they were not able to complete the work the day they promised.
Description of Work: They replaced 2 furnaces and an air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Mike F.
08/2011
4.0
heating & air conditioning/hvac
+ -1 more
They were prompt and did the work in the amount of time that was described. Very pleased.
Description of Work: Heat Wiser had added an air conditioner to my HVAC system. The heater was leaking CO2 into the air and they came up with the best price for installing a high energy efficient system. The did everything they said they would do and I have seen about a $35 drop in my over utility bills monthly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,200
christian C.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
We set up a bunch of appointments for estimates from various different companies. I think Heat Wizer was the second one Dominick was very friendly, and didn't try to oversell anything like the previous company and the companies that would come after. We got estimates all over the place, the highest in the 10K range. When the other guys showed up after Dominick left, one of them asked if we'd received any estimates from other companies and what those estimates were. The last guy just said "well, I don't want to waste your time. Heat Wizer kills everybody." The day they came to perform the install, they were a little behind schedule but it was no big deal because I had set the day aside specifically for this. Even though they stared a little late, they were finished before 4. They had the best price, a good product (with a transferable lifetime warranty), and they were just nice guys. Recommended.
Description of Work: We had a central AC/furnace installed last summer because our existing furnace was older than I am.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,500
vittorio L.
02/2011
5.0
heating & air conditioning/hvac
+ -1 more
I was very happy with the work Heat Wizer Heating and Air Conditioning did. They were very friendly and honest. They did not try to sell me anything that I did not need. The price was fair.
Description of Work: I used Heat Wizer Heating and Air Conditioning to service the heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jonathan T.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
After several estimates that were either outrageously high or changed at the last moment (and then canceled by me) I found this firm who not only gave me upgraded equipment from what I had planned but at a price significantly less than any competitor. They were punctual and answered all my questions and very careful about the property and flawless with both the installation and clean up. I HIGHLY recommend these people to anyone!
Description of Work: Replacement of hot water tank with upgraded direct vent unit and replacement of old gas furnace with direct vent high efficiency unit and replacement of old central air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sheila S.
06/2008
1.0
heating & air conditioning/hvac
+ -1 more
They didn't show up! After waiting an hour, I called their office, and was told that the person "forgot to come over", and they "forgot to call me and tell me."
Description of Work: I set up an appointment for them to come give me an estimate on a furnace replacement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Heat Wiser Heating, Air conditioning and Air Quality Solutions
We are sorry for the missed appointment we didn’t do it on purpose. I’m truly sorry for an inconvenience this may have caused you. I hope you can forgive us. Please give us a 2nd chance to earn you trust.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Heat Wiser Heating, Air conditioning and Air Quality Solutions is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Heat Wiser Heating, Air conditioning and Air Quality Solutions accepts the following forms of payment: Check,MasterCard,Visa
Yes, Heat Wiser Heating, Air conditioning and Air Quality Solutions offers free project estimates.
No, Heat Wiser Heating, Air conditioning and Air Quality Solutions does not offer eco-friendly accreditations.
No, Heat Wiser Heating, Air conditioning and Air Quality Solutions does not offer a senior discount.
Yes, Heat Wiser Heating, Air conditioning and Air Quality Solutions offers emergency services.
Yes, Heat Wiser Heating, Air conditioning and Air Quality Solutions offers warranties.
Heat Wiser Heating, Air conditioning and Air Quality Solutions offers the following services: Installation and service of all makes/models of Furnace and Air Conditioners as well as all indoor air quality products. Steam and hot water boilers. Any duct work, humidifiers, electronic air cleaners, UV lights. Wired and wireless thermostat systems.