Charles Heating and Air Conditioning

John and Jim performed an excellent installation of our new Carrier furnace today. They were professional, knowledgeable and fast. The price quoted was the price paid. We are very pleased with our decision to go with Charles Heating & Air Conditioning and highly recommend.

It went extremely well! I did not realize how involved it was. The technicians name was Rudolph. He was very patient, professional, courteous and methodical. Cleaning ducts in a house is quit tedious and many hurdles to cross. What a nice guy!!! I have used Charles for a new furnace and central air, Electrical , furnace purifier and duct cleaning. What a great company. I will and recommend them again and again! TX

Mike M and Rudy were our technicians, and they were great. They took my non-expert description and went to check the situation. They arrived on time and were courteous. The charge seemed fair. I was very pleased.

We recently contracted with Charles Heating and Air Conditioning during their annual winter promotion. Technicians Dave and Karl arrived at the appointed time and after shoveling through 24 inches of snow installed a new furnace and central air conditioning systems . They throughly explained what they were going to do, and did exactly that. They were courteous and Covid protocol respectful . Their work was flawless and when they finished they explained how the new equipment worked and took care of all the paper work. We would recommend Charles Heating and A /C to anyone. They truly are “The Nice Guys”

Rudolph Bazil did an excellent job! He changed filters (air cleaner & humidifier), and adjusted the humidistadt. He was very personable.

Exemplary installation job by Todd.

Our furnace failed today, Sunday, when the outdoor temp was only 19 degrees. I called Charles Heating Air Conditioning Plumbing & Electrical and within 5 hours the problem was fixed. Great team! Great service! I've been their customer since 1985 and they have never disappointed me.

Josh and Rich were extremely professional and knowledgeable, respectful completion of work in half a day. Masks, drop cloths, booties and cleaning up after. They explained every detail and answered our questions. We recommend Charles Heating and are extremely satisfied with how efficiently they worked. Thank you guys for a job well done!!

Excellent service, cleaned up well, followed all covid protocols, great service! Mike M came for a repair, tried several ways to fix our furnace that stopped working.. We asked for recommendations for new furnace, was able to give quote immediately and installed 2 hours later by Jeremy and Tim! Mike M, Tim, and Jeremy

Rich and Dan did an outstanding job They were very professional, Dan being with Charles for a very long time answered all my questions about the equipment they installed and walked me through the work they had done I would recommend Charles to anyone going to have furnace replacement or air conditioning done

Amin came to service our 22-year-old furnace that has been acting up, and was incredibly thorough, conscientious and polite -- and enjoyable to talk to while he worked to troubleshoot a growing list of symptoms. He went beyond what he was expected to do, checking for carbon monoxide, asking relevant questions about the house's heating system and the furnace's behavior and history of repairs. He was happy to explain the parts of the furnace, their function and the potential issues with each. It was evident that Amin wanted to do the best he could with a difficult situation. It was his last call of the day, and he wasn't in any rush to finish the job and go home. He clearly enjoys the work he does, and he is very good at it. I recommend him highly.

Brian and Dan did a complete install of new heating and AC in a home that needed custom fabricating. They were absolutely wonderful in all aspects. They had to work in a small crawl space and they did not complain. They explained what they were doing and when. I would say consider yourself lucky if you get these 2 working at your home or business.

We had some bumps because the configuration of the house but working together we resolved the issues and even saved some money doing it. The guys were Todd, Dan, Brian and Rick!! Very professional!

Superbly. The technician, Jeremy, was on time, worked smoothly, efficiently, and quietly (given the noise inherent in vacuuming). He thoroughly answered all our questions. He left no mess nor glaring sings of his work. Bill

Our technician was on time, courteous and thorough.

Furnace and AS were replaced by Todd and Brian. They were very responsive quick and lean. The price was great too!

I was very pleased with the installation of me new furnace by Jeremy, Jim, Dave, Dan, Brian Joan Berrafato

Rudy was my service technician. He arrived on time and reviewed what had to be done. He was very thorough and covered every detail. Made recommendations to keep my furnace running smoothly. He did a great job and would recommend Charles Heating and Air Conditioning. I am very satisfied with their work. Alex J.

Jayson was my Tech on 12/21 at my home. He was on time, and told me right away that he was not here to recommend repairs on anything that didn't need fixing. Was very thorough and answered any questions I had. Also told me about the Members Club option, that included the cost of yearly Furnace and HVAC inspections, plus reduced labor and parts cost for any future repairs. Made total sense since my furnace was installed in 1987 when I bought the house New. I highly recommend Jayson and Charles Heating.

Our service tech, Todd, was very efficient, knowledgeable and very polite. Also cleaned up after his work he performed., explained everything he completed.

Rudy was my service tech - he did a very thorough cleaning and inspection of my furnace. Rudy arrived right on schedule, my dog even liked him. Very satisfied will be using Charles heating & air again.

Perfectly . Jeremy did an excellent jib

Great. Jeremy was very professional and a thorough job.

Josh and Dave arrived at scheduled time, were efficient and polite; and explained to me how to make adjustments, if needed.

Great! Rudolph Bazil cleaned and serviced the furnace, made sure everything is firing on all cylinders! No worries going into a winter with Charles!